Hotels in Beacon Hills, Roanoke

"The person working at check in was very helpful, the room was clean, breakfast was ok -at least it was a hot breakfast and fresh- over all a pleasant stay. "

"I asked where the ice machines were I was told 2nd and fourth floors when we were going out to dinner When we got back I went to our room to get the ice bucket to get ice and I couldn’t find it anywhere I then called to front desk and then was told buckets were at front desk Why wasn’t I told that originally Had to go back down to get it and then look for machine on 2nd floor Wasn’t told where it was so I walked up and down hallways and then found it right by elevator Then we went to take pills before bed and guess what no glasses. Then was told they were also at front desk Certainly wasn’t going down again Very inconvenient "

"All great "

"Elevator was down and we were on the fourth floor. Had it just been my husband and I we would have been fine but with a baby it wasnt easy. No accommodations or credit was offered by hotel for the inconvenience. To top it off the hotel key maker was down so one of us had to to stay in room at all times to be able to get in. We were told to go to front desk in morning which was pointless as we were jus there for the night"

"Clean room"

"We always stay here when visiting our son at Roanoke College. "

"Rooms were clean. The check was easy and the clerk was pleasant."

"Great "

"Easy check in, everything was clean, kitchen fully stocked for whatever we might need, great outdoor space for our dogs, location is central to everything we needed. Only thing we couldn’t figure out is it looked like a previous customer left their personal shampoo/conditioner there and the hotel left it for our use. "