Best Western Beach Cities Jacksonville hotels

"The breakfast was so good, they had a waffle maker!! The room was very nice and clean. The beach is directly behind the room!!! We truly enjoyed our stay! The staff was nice and friendly! "

"My stay was disappointing from the start. I arrived early due to an early flight, hoping to check in, but the front desk told me my room wasn’t ready and to check back later. I did, had lunch/took a walk. Despite multiple attempts, I was told it wasn’t worth coming back again, which felt dismissive, especially since I’m 7 months pregnant with back pain and needed to lay down. I was hoping they'd contact housekeeping and prioritize a room, but that initiative didn’t happen. When we finally checked in at 3:50 PM, the outlets at the desk didn’t work, forcing us to use inconvenient outlets by the bed. There was also hair in the shower, leaving a poor first impression. Throughout our stay, our room wasn’t cleaned daily. One day, after the beach, I returned to an unclean room. When I tried to speak to the cleaning staff, I felt ignored, and on another day, I politely asked for cleaning, but the staff turned away and seemed dismissive. There also seemed to be two supervisors in a room that housekeeping was working on that ignored me and were sitting inside on their phones. Overall, interactions with staff were negative, and it was misleading to learn that beach chairs and umbrellas weren’t included and had to be rented separately, adding unexpected costs. I had hoped for a better experience, but unfortunately, it was not up to expectations. I do not recommend staying here."

"Nice, however the bathroom needs some updating and cleaning."

"Everything was good"

"The stay was wonderful. The front counter people were all nice . The rooms were cleaned daily. The breakfast was pretty good for a free breakfast. "

"Great room."

"I booked for beach view didn’t get that room the prices were too high for the rooms to have nothing in them"

"Great little hotel with friendly and helpful staff. Nothing is overpriced, great location."

"No food options except room service, hotel under construction. Very disruptive but at least they had coffee in the morning and a glass of wine at 3. No real place to enjoy the wine as entire bottom half of hotel under construction. Will be very nice when fished but they have a long way to go. "