Property grounds
Check availability

Reviews of Posada Elbete

3 out of 5
Posada Elbete
Mayor, 1, Baztan, Navarra

Reviews

9.4

Exceptional

Rating 10 - Excellent. 8 out of 10 reviews" "
Rating 8 - Good. 1 out of 10 reviews" "
Rating 6 - Okay. 1 out of 10 reviews" "
Rating 4 - Poor. 0 out of 10 reviews" "
Rating 2 - Terrible. 0 out of 10 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

10/10

Amenities

9.4/10

Property conditions & facilities

Reviews

6/10 Okay

Barry

Liked: Property conditions & facilities, room comfort
Dissapointing stay
Dissapointed when we arrived as it took over an hour for someone to attend to check us in. Didn't get the "welcoming feel". Also were not aware that the restaurant and bar was closed on a Monday...we were looking forward to a relaxing drink and meal after a long drive! We were advised by the owner that there were plenty of bars/restaurants in the next village however we discovered many were closed on a Monday. The Casa had a lot of character and we enjoyed a nice breakfast. The shower door for the en-suite didn't close fully and signs of mould on the door and tiles. Overall dissapointed with the experience as was really looking forward to our overnight stay.
Stayed 1 night in Jun 2019
Response from Belen on 18 Jun 2019
I am very sorry for your unwelcome feeling. I was in a course and my husband was with his mother. He doesn't know English and could'nt explain. It is a family business, we have 3 children, we work a lot in the restaurant and we close Monday and Tuesday (in summer only on Tuesday). You booked bed and breakfast, if you had suggested that you wanted to have lunch or dinner you would have been notified of our weekly rest. We will check the shower door and also the cleaning. Thanks for your opinion, and sorry, I am learning English yet. Belen

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely spot in the magical Basque countryside
A beautiful area and a charming inn. The hosts could not have been more helpful and the breakfast was delicious.
Stayed 1 night in Apr 2019
Response from Belen on 11 Apr 2019
Thanks a lot Debra. Please to meet you. You're very nice. i hope back to see soon. Bye!!!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo correcto buen recibimiento y un trato exquisito
Stayed 2 nights in Nov 2019
Response from Belen on 2 Dec 2019
Gracias por su comentario. Hasta cuando quieran, ya saben donde encontrarnos. Un abrazo

10/10 Excellent

Sarina, Puerto Rico

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Me encantó la atención del personal y la ubicación de la posada. Asimismo, los desayunos exquisitos y la comodidad de la habitación.
Stayed 3 nights in Oct 2019
Response from Belen on 27 Oct 2019
Muchas gracias Sara. Me alegro que hubierais disfrutado tanto de la estancia, como de nuestro entorno. Un saludo muy fuerte, y hasta cuando queráis. Belén

10/10 Excellent

Verified traveller

Stayed 4 nights in Jul 2019
Response from Belen on 3 Aug 2019
muchas gracias por su puntuación. Un saludo y esperamos verle pronto. Un saludo

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente, trato, lugar y servicio. Recomendable
Stayed 1 night in Jun 2019
Response from Belen on 24 Jul 2019
Gracias por su reseña. Le esperamos pronto de nuevo, un saludo, Belen

10/10 Excellent

steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019
Response from belen on 23 Jun 2019
Thanks a lot. Muchas gracias por todo. Hasta pronto

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo correcto, especialmente el trato personal . Muy recomendable
Stayed 2 nights in May 2019
Response from Belen on 25 May 2019
Gracias por su comentario. Esperamos volver a verle pronto por aquí. Un saludo, Belen

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Las personas que lo gestionan, excelentes. Sus desayunos también
Stayed 2 nights in Apr 2019
Response from Belen on 4 May 2019
Muchas gracias por su comentario. Seguro que se les quedó algo sin poder hacer, así que ya saben, vuelvan cuando quieran. Un saludo, Belen

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service
Atención muy buena. El desayuno espectacular. Muy bien situado.
Stayed 1 night in Feb 2019
Response from Posada Elbete on 15 Feb 2019
Gracias por su comentario. Estamos deseando que vuelva, siempre queda algo pendiente que descubrir. Un saludo, Belen