2 outdoor pools, pool loungers

Reviews of Rinjani Lodge

3 out of 5
Rinjani Lodge
Jl Pariwisata, Senaru, Bayan, Lombok

Reviews

9.4

Exceptional

Rating 10 - Excellent. 45 out of 60 reviews" "
Rating 8 - Good. 11 out of 60 reviews" "
Rating 6 - Okay. 3 out of 60 reviews" "
Rating 4 - Poor. 0 out of 60 reviews" "
Rating 2 - Terrible. 1 out of 60 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Yannic

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay to relax at the foot of Mt Rinjani. The hotel is relatively expensive but provides excellent service, so I think, it is worth the money if you want to have sth more than just an overnight stay. Food is also quite expensive but there are cheaper dining options around the lodge. The wifi in the room was not so good, but it was excellent in the restaurant area.
Stayed 2 nights in Apr 2024
Response from Marta Saputra on 14 Apr 2024
Hello Yanic, Thank you for your review, we are happy to read you enjoyed your stay with us. Apologies for the slow Wifi in the room, we will look into this and fix the problem, thank you for letting us know.

10/10 Excellent

Robert, London

Stayed 1 night in Apr 2024
Response from Marta Saputra on 23 Apr 2024
Thank you for your 5/5 rating, we are glad you enjoyed your stay

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay for Mt Rinjani
Super scenic and peaceful surroundings. Awesome, friendly staff. Perfect place to relax pre and/or post Mt Rinjani trek.
Stayed 1 night in Sep 2023
Response from Marta on 28 Oct 2023
Thank you very much for your kind comments. We are so glad that you had a nice relaxing stay at Rinjani Lodge. We hope to see you here again soon.

10/10 Excellent

Jay

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We stayed 3 nights at Rinjani Lodge and absolutely loved our stay. It was beautifully presented accommodation with an amazing backdrop. Hot water, cold airconditioning, excellent restaurant. Staff were always pleasant and very helpful. We would definitely stay here again!
Stayed 2 nights in Sep 2023
Response from Marta on 28 Oct 2023
Thank you very much for your fantastic comments. We are so happy you loved your stay with us. Looking forward to seeing you again!

8/10 Good

Pascal

Liked: Staff & service
Stayed 1 night in Aug 2023
Response from Marta on 28 Oct 2023
Thank you for leaving a review, we are happy to see you enjoyed your stay with a 4/5 rating, we would love to hear any further feedback from you.

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Patrick

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
A lovely small hotel in a highland climate. The food in the restaurant was great. The view of the clouds coming down Mt Rinjani’s flanks in the afternoon was sublime. The staff were warm and friendly. (The macaques were not always so friendly).
Response from Marta on 8 Jul 2023
Thank you Patrick for your kind review. We are very glad you enjoyed your stay and have passed your comments on to the staff who also thank you for mentioning them.

10/10 Excellent

Wil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cool Place!!!
This place was really nice - excellent staff (super friendly), very very good food, and cool amenities (infinity pools were nice, and so was my room with outdoor bathroom) . I thoroughly enjoyed my stay here, and will definitely stay here again on future visits. Another plus - it's walking distance from Sendang Gile waterfalls. Also, they stored my luggage for free after I checked out for my 3-day backpacking trip. I truly appreciate that.
Stayed 2 nights in May 2023
Response from Marta on 11 Jun 2023
Dear Wil,Thank you for your kind comments. We enjoyed meeting you and hope that we will see you again on your next trip to LombokKindest regardsMarta Saputra Rinjani Lodge owner

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property, incredible, attentive staff, views were amazing, highly recommend!
Stayed 2 nights in Jun 2023
Response from Marta Saputra on 4 Jun 2023
Dear Brian, Thank you for your review, we are thrilled you enjoyed your stay and hope to see you again.Best wishes Marta Saputra Rinjani Lodge Owner

10/10 Excellent

Benjamin

Travelled with partner
Liked: Staff & service, property conditions & facilities
Fantastic views and a great place to relax for a couple of days. Worth coming here even if you are not climbing Rinjani. We wish we had stayed one more night.
Stayed 1 night in May 2023
Response from Marta Saputra on 28 May 2023
Thank you Benjamin for your kind review, we hope that you will come and stay again, next time for longer!Best regards Marta and the Rinjani Lodge team

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointed
The pool was not clean (cigarettes buts + tissues). Only 4 seats at the pool. Not enough. Lights not working Broken light in the pool Restaurant and upstairs pool open to anyone who doesn't stay at the hotel. Lots of noisy random people
Stayed 2 nights in Mar 2023
Response from Marta on 30 Mar 2023
We are very sorry to read that your stay with us was not as we would have wished it to be for you and that you were disturbed by another group that was staying. We have noted your comments and our team have worked hard this week to ensure these issues are addressed.We wish you happy travels always. Best wishes Marta Saptra Rinjani Lodge owner

8/10 Good

Ian

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Charming hotel with amazing views of mount Rinjani and surrounding areas. This is a pretty remote location so facilities and restaurant is pretty basic but the staff are super helpful
Stayed 1 night in Oct 2022
Response from Marta on 23 Oct 2022
Thank you for taking the time to write us a review and for your kind comments about our staff! All of our team are from the Senaru area and are happy to help our guests make the most of their time in this unique and special area of Lombok. We are so glad you enjoyed your time with us. Kind regards from Marta, Rinjani Lodge owner

2/10 Terrible

Gufron lukito

Stayed 1 night in May 2022
Response from Marta on 8 May 2022
Dear Gufron Lukito, We are sorry to see that you have rated our hotel with a low score and that your stay with us was obviously not as we would have wished for you. As there are no comments in your review for us to act on we have reached out to you privately. We work hard to ensure a great holiday experience for our guests and so can only apologize that on this occasion it appears we were not able to achieve this experience for you. Kindest regards Marta Saputra, Rinjani Lodge owner

10/10 Excellent

Wil, Melbourne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view was stunning the pool incredible and the room was lovely. The staff were so friendly and welcoming and we had a lovely stay.
Stayed 2 nights in Dec 2019
Response from Marta Saputra on 28 Dec 2019
Dear Wil, Thank you for your lovely review, it was a pleasure to host you and we are thrilled you enjoyed your stay so much. We do hope that you will visit again. Kind regards Marta, Joanna and the Rinjani Lodge team

10/10 Excellent

Johannes

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from Marta on 14 Dec 2019
Thank you very much for your 10 review. We hope to see you again soon.

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't book anything else ... This was special
One of the most amazing places for relaxing that you will come across! The view from the pool is special and the hotel is just so peaceful. Joanna & Marta are fantastic hosts and they answered all of our questions before we arrived and helped us with our onward travel advice. Arranged both airport pick up and a ferry drop off to travel onwards to the the Gili Islands with them and the cars were spacious and drivers super friendly as with all the staff at Joanna & Marta hotels. After staying at Rinjani Lodge we actually left our paid for room early at the gili islands to check into another one of their hotels on Gili T Martas Hotel .. again the staff and hotel were the best! If your're traveling around Gili islands and Lombok don't mess about and book with these guys! Two very special, safe and friendly hotels. Thank you :)!
Stayed 2 nights in Nov 2019
Response from Marta Saputra on 5 Dec 2019
Dear Mark, Thank you so much for your super review. We loved meeting you both and having you come and stay at Rinjani Lodge and also at our hotel in Gili Trawangan. We are so glad that you enjoyed your holiday so much and we do hope that you will back to visit us again soon. With very best regards Marta and Joanna

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful place
One of the most wonderful hotels we’ve ever stayed in. Just a beautiful, beautiful place. The staff were great too.
Stayed 1 night in Aug 2019
Response from Marta Saputra on 14 Aug 2019
Dear Joanne, Thank you so very much for your wonderful review. We are so happy that you enjoyed your stay so much. Please do come and see us again soon. Kind regards Marta, Joanna and the Rinjani Lodge Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
amazing views of mt rinjani
hotel is located in such a perfect location, great sunrise views as well as excellent views of Mt Rinjani, not to mention infinity pools with these views!!! great food at the restaurant, attentive and courteous staff...great activities around the hotel...it was difficult to leave...
Stayed 3 nights in Apr 2018
Response from Marta on 16 Apr 2018
Thank you very much for taking the time to write us such a great review. We are so glad that everything was positive for you. We do hope you will come and visit us again one day. Kind regards from Marta, Joanna and the Rinjani Lodge team

10/10 Excellent

Tomi, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spectacular view of mount. Rinjani
It was a paradise place for relaxation with beautiful sceneries, friendly people and delicious local foods.
Stayed 3 nights in Mar 2018
Response from Marta on 5 Apr 2018
Dear Tomi, Thank you for your great review and we hope to see you here again soon. Kind regards from Marta, Joanna and the Rinjani Lodge team.

10/10 Excellent

Deborah, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Mountain Getaway
The pictures simply don't do it justice. The rooms were gorgeous and spacious especially the triple room. As the large windows faces the beds, you get a stunning view of the mountain side as you wake up in the morning and the balcony provides you with a place to sit and take in the fresh air and to admire the stars at night. The infinity pools with that panoramic view made it a very relaxing and refreshing dip. On the downside, there isn't much to do there in terms of activities. But it is a great place to relax, rejuvenate and enjoy nature as it is. I'm planning my next trip back.
Stayed 1 night in Mar 2018
Response from Marta on 29 Mar 2018
Dear Deborah, Thank you very much for your great review and we really glad you enjoyed your stay so much and we look forward to seeing you again one day. Kind regards, Marta, Joanna and The Rinjani Lodge team

8/10 Good

Eugene

Liked: Cleanliness, staff & service, room comfort
Beautiful views
Beautiful views and very nice rooms! Close to the waterfalls.
Stayed 1 night in Mar 2018
Response from Marta on 28 Mar 2018
Thank you so much for taking the time to write us a review, we are very happy that you found the rooms very nice and enjoyed our beautiful views. We hope to see you here again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Place
We loved this place. As beautiful of grounds as we’ve ever seen at such a price. The rooms were spacious with incredible views. The breakfast was great and the entrance to the incredible waterfalls was only 3 minutes walk. This is the best place to stay if you’re up to see the falls.
Stayed 2 nights in Mar 2018
Response from Marta on 10 Mar 2018
Dear Anonymous, Thank you so much for your great review, we are so glad that you loved our hotel. We hope to see you here again one day. Best wishes from Marta, Joanna and the Rinjani Lodge team

10/10 Excellent

POH CHAI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love it
Nice environment, nice swimming pools, nice view, very delicious foods.
Stayed 1 night in Feb 2018
Response from Marta on 7 Mar 2018
Thank you very much for your review and great comments, we do hope to see you again soon. Best wishes Marta, Joanna and the Rinjani Lodge team

10/10 Excellent

Nicholas J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic views of the jungle and volcano!
Great hotel with fine rooms offering fantastic views of the jungle and volcano. Loved the infinity pools too. The room was lovely and spacious and the staff were extremely pleasant and helpful! Top notch! Book early as you really should give this hotel a try. Loved it and so did the wife, so what more do you want?
Response from Marta on 26 Feb 2018
Dear Nicholas J Thank you very much for your fantastic review. We are so happy that you enjoyed your stay so much and hope to see you here again soon. Kind regards Marta, Joanna and the Rinjani Lodge Team

10/10 Excellent

Will, Malaysia, MY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel that has the best view
Greeted with warm welcome by the staffs, had a great time swimming in the infinity pool and having local indonesian foods as dinner. The breakfast is really big in portion, and delicious as well!
Stayed 1 night in Dec 2017
Response from Marta on 22 Dec 2017
Dear Will, Thank you very much for your great review and feedback. We are very glad that you had a perfect stay before your trek and hope to see you again one day. Best wishes from Marta, Joanna and the Rinjani Lodge team.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic views, nice pool, good breakfasts. Highly recommended.
Stayed 2 nights in Nov 2017
Response from Marta on 7 Dec 2017
Thank you very much for your review. We are very happy that you highly recommend us and do hope to see you here again. Kind regards Marta, Joanna and the Rinjani Lodge team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful and tranquil spot in the mountains
Comfortable and convenient lodge. Close to waterfalls. Good facilities and good onsite cafe. Would like to stay longer!
Stayed 1 night in Oct 2017
Response from Marta on 20 Oct 2017
Thank you for your review, we are so glad you enjoyed your stay and hope to see you here again one day. Kind regards Marta, Joanna and the Rinjani Lodge team.

10/10 Excellent

stefanos, Melbourne, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in Senaru in a good location
Pros:- amazing friendly staff, infinity pool is great, view is great, room is large with a covered outdoor bathroom, food was decent, breakfast was good first time I've seen steak served as breakfast in Indonesia so that's good, hot water shower was good big rain shower head, literally few minutes walk to the start of sendang gile and tiu kelep waterfalls trek Cons:- wifi is very slow! They really should upgrade the wifi infrastructure, even a cheap bungalow i stayed at in tetebatu was way faster than at this standard of hotel, no hand or face towels provided
Stayed 1 night in Oct 2017
Response from Marta on 18 Oct 2017
Dear Stefanos, Thank you for your great review. We are so glad that you enjoyed our hotel. We apologize for the slow Wi-Fi, we do advise on all our booking sites and our own website that due to our remote location, Internet services in Senaru are slow and often unavailable. There is only currently 1 provider in our area and we are waiting for the service that Tetabatu is lucky to already have to reach us, hopefully soon! Thanks again for taking the time to review Rinjani Lodge and we hope to see you again. Kind regards Marta, Joanna and the Rinjani Lodge team.

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in Rinjani by far
The perfect start to our Rinjani hike. Couldn't fault the hotel and the staff! Will be coming back.
Stayed 1 night in Sep 2017
Response from Marta on 18 Oct 2017
Dear Daniel, Thank you very much for your 5* review and we do hope that we will see you here again very soon. Kind regards Marta, Joanna and the Rinjani Lodge team

10/10 Excellent

TING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice view
Nice mountain view and near waterfall entrance
Stayed 1 night in Aug 2017
Response from Marta on 1 Sept 2017
Dear Ting, Thank you for your 5* review, we are very happy you enjoyed your stay. We hope to see you here again one day. best regards from The Rinjani Lodge Team

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Disappointing: unsafe and noisy but great view
Unsafe: one of rhe door didn't lock. We found it wide open at the end of the night. Intrusion vs wind? The other door had a problem too. Even closed, there was a remaining space of about 3-4 inches... that allowed bugs to get in the room. Personnel didn't do anything about those problems. Noisy: you can hear others clients speaking and walking in their room. Very close to the road. Great view
Stayed 1 night in Aug 2017
Response from Marta Saputra on 1 Sept 2017
Dear Anonymous, Thank you for your review, we sincerely apologize that there was an issue with the door and lock for your room on the night of your stay with us and please be assured that we fixed these problems immediately the issue was reported to our staff. We work hard to give our guests a great holiday experience and our hotel has staff on site 24 hours a day and CCTV to ensure our guests safety so we are sorry that this issue made you feel not safe. We have personally checked the CCTV and no-one came into your room. We are also sorry you found the guests in the room above you noisy, we had a larger than normal group staying at the time of your stay, but we are very glad that you still enjoyed the amazing views from our hotel. With kindest regards Marta and Joanna, Rinjani Lodge owners.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful views, excellent hotel
Absolutely stunning views from this hotel. There are two infinity pools - one only for hotel residents and one for everyone (just as a sidenote, none of the pools are heated). Since the hotel is small that means the pools aren't usually that crowded so you can actually enjoy them in peace! The restaurant is fantastic - great friendly service, excellent quality food, big menu and free lovely breakfast. If this place is within your budget, I can't imagine why anyone would chose anywhere else to stay while in this area.
Stayed 2 nights in Aug 2017
Response from Marta Saputra on 1 Sept 2017
Dear Anonymous, Thank you so much for your lovely review of your stay. We are very glad you enjoyed your time with us so much and hope to see you here again one day. Best regards Marta, Joanna and The Rinjani Lodge Team

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great and awesome!
Amazing scenery and super relaxing. I would recommend my friends to stay here!
Stayed 1 night in Jun 2017
Response from Marta on 17 Jul 2017
Thank you very much for your great review, we are very happy to hear you would recommend Rinjani Lodge to your friends and we do hope to see you again soon. Best regards from Marta, Joanna and the Rinjani Lodge Team

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
great stay! the only downside was that the shower head was slightly spoilt and that there was not enough hot water for our showers. Other than that, everything was great!
Stayed 1 night in Jun 2017
Response from Marta on 12 Jul 2017
Thank you very much for your feedback, we are so glad to read you had a great stay. We are sorry there was a shower maintenance issue during your stay and on reading your review we have had this investigated and the shower head has been replaced. We do hope to see you here again one day. Best regards from The Rinjani Lodge Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic! Amazing service, comfortable stay. View is incredible and everything's flawless. Also, hygiene is kept well - no mozzies despite the abundance of greenery! Be sure to catch the sunrise here, it's beautiful.
Stayed 3 nights in Jun 2017
Response from Marta on 1 Jul 2017
Thank you for your fantastic review, we do hope to see you again soon. Kind regards Marta, Joanna and The Rinjani Lodge Team

10/10 Excellent

Si Pei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
Amazing. Awesome experience.
Response from Marta on 21 May 2017
Thank you very much for your 5* review, we are happy that you enjoyed your stay so much and hope to see you again soon. Best regards from the Rinjani Lodge team.

10/10 Excellent

Max

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with a fantastic pool
We really enjoyed our stay here. The room is spacious, clean and comfortable. The hotel pool is beautiful! Clean and relaxing with an amazing view. The restaurant cook good food and decent prices. However, the restaurant's pool is turbid. It's also a bit noisy but you can order meals to your room.
Response from Marta saputra on 18 May 2017
Thank you for your review we are so glad you enjoyed your stay so much. We have 2 infinity swimming pools at Rinjani Lodge, one is for our hotel guests only. We apologize the restaurant pool was not so clear at the time of your stay, the filter problem has been fixed and we hope to see you here again one day.

10/10 Excellent

Amirah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love everything about it
Response from General Manager on 28 Feb 2017
Thank you very much for your review. It was very nice to have you come and stay with us and we are delighted you loved everything about your time at Rinjani Lodge. We hope to see you again soon. Kind regards from Marta, Joanna and the Rinjani Lodge Team

10/10 Excellent

Kake, CZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice lodging with superb views.
All services and facilities are on the very high level. I can recommend without qualification.
Exotic beetle on terrace
Response from Marta Saputra on 6 Feb 2017
Thank you very much for your very nice review. We hope to see you here again one day.

10/10 Excellent

Khai Yin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love this hotel!
Overall, everything is great about the hotel, especially the infinity pool with the scenic view! If I have to pick one thing bad about the stay, it would only be the slow wifi, however, perhaps this is common given that it is quite a remote area. Would strongly recommend this hotel!
Response from General Manager on 2 Dec 2016
Thank you very much for your great review, we are so glad that you enjoyed your stay and hope to welcome you to stay again soon. In regard to the slow internet problem unfortunately due to our remote location we currently do not have any other option available for a faster internet connection. With best regards from Marta and Joanna and the Rinjani Lodge team.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from General Manager on 5 Sept 2016
Thank you very much for your rating. We are very happy you enjoyed your stay and hope to see you again.

8/10 Good

John, Phnom Penh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mountain splendor
Rinjani Lodge does deliver on its views of Mount Rinjani – the bungalow front porches, the infinity pool, and the roofed terrace rooms all pay homage to the mountain splendor. The rooms are basic but very comfortable and give a measure of privacy as well as adequate sound insulation even though quite close to the road at the back of the rooms and one another – the village of Senaru was quiet and relaxing place when we were there. The service and the staff were a pleasure to experience. The dining choices and dishes could do with a bit of upgrade or further inspiration, but the service and the view made up for that small miss. The Lodge was a great place to stay to soak in the scenery and solitude of the RInjani mountain experience.
Response from Marta on 13 Jul 2016
Dear John Thank you very much for your kind review of your stay, we are very glad to read you enjoyed your time at Rinjani Lodge and hope to welcome you again one day. Best regards Marta, Joanna and the Rinjani Lodge team.

10/10 Excellent

Andrea, Slovakia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would definitely stay again!
We stayed at Rinjani lodge one night before trecking the Rinjani summit and 3 nights afterwards. We can only recommend it to everyone as it was very close to the entrence of the park, it was very luxury and clean, the stuff always helpful, food great, pools with the best views you can imagine. It is a piece of heaven in Rinjani. Highly recommended!!!
Response from Marta on 13 Jul 2016
Dear Andrea Thank you very much for your great review and very kind comments. We are thrilled to read that you would highly recommend us and we do hope to see you here again one day. Kind regards from Marta, Joanna and the Rinjani Lodge team

10/10 Excellent

Bruno

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel très joli. Personnel très gentil. Très belle piscine avec jardin de fleurs et une vue incroyable sur le Rinjani et des rizières
Stayed 2 nights in Sep 2023
Response from Marta on 28 Oct 2023
Merci beaucoup Bruno pour votre excellent avis, nous sommes très heureux de lire que vous avez apprécié votre séjour parmi nous. J'espere vous revoir ici bientot!

10/10 Excellent

Éric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellente étape hôtel
Hôtel très propre, avec une vue imprenable sur le mot Rinjani. Parfait pour faire les cascades à la première heure le matin. Restaurant très correct à prix très abordables Je recommande
Stayed 1 night in Aug 2023

10/10 Excellent

sara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022
Response from Marta on 1 Jan 2023
Hello Sara, Thank you for your review, we hope to see you here again one day.Kind regards from all the Rinjani Lodge team

10/10 Excellent

Ulrik

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Great staff - great nature and surroundings
Super nice employees- very nice attentive service Rooms may need some attention e.g rooms are not made up every day, some lamps may not work - but the service from staff and the nature and surroundings compensate so much for this
Stayed 5 nights in Jul 2022
Response from Marta on 26 Jul 2022
Dear Ulrik, Thank you very much for your kind review and comments. We offer daily room cleaning and have reviewed the room cleaning services with the housekeeping team to ensure this miscommunication about making up your room does not occur again and that the lights are changed quickly when not working. We hope we will see you here again one day. Best wishes Marta Saputra

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Heerlijk hotel met vriendelijke bediening en keurig personeel. Prima om te verblijven in Sensru met fijne zwembaden en prachtig uitzicht. WiFi was tijdens ons bezoek niet beschikbaar. Fijne stoelen in het restaurant als tip voor het hotel
Stayed 2 nights in Oct 2020
Response from Marta on 4 Nov 2020
Heel erg bedankt voor U aardige recensie, vriendelijke opmerkingen en suggestie. We zijn blij dat U een geweldige verblijf hebben gehad. Het spijt ons te horen van het wifi probleem. Helaas vanwege onze afgeleden locatie kan onze wifi verbinding soms niet beschikbaar zijn. We begrijpen hoe frustrerend dit kan zijn en adviseren dit op onze advertentie. Bedankt en hopelijk tot ziens. Met vriendlijke groeten. Marta, Joanna en het Rinjani Lodge team

10/10 Excellent

Ch.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
juste splendide, pour se reposer en profitant d'une vue magnifique qui change au fil du jour , du lever du soleil au coucher.... profiter de la piscine, du jardin bien fleuri et se régaler de petits plats cuisinés et présentés avec soin.....de quoi se redonner des forces pour continuer à vadrouiller sur l'ile
Stayed 1 night in May 2018
Response from Marta on 19 May 2018
Merci beaucoup pour avoir pris le temps d'écrire un commentaire. Nous sommes très heureux de savoir que vois avez passez un excellent séjour au calme à Rinjani Lodge. Nous sommes heureux que vous avez profite la piscine, le jardin et le restaurant. Nous espérons que vous vous reverrez. Cordialement Marta, Joanna et Tout le personnel de Rinjani Lodge

10/10 Excellent

Annika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Heaven on earth
Rinjani Lodge oli aivan ihana paikka. Puutarha ja uima-altaat olivat upeat. Maisema oli huikea! Bungalow oli iso ja kylpyhuoneessa oli sekä amme että ihanan iso sadesuihku. Kylpyhuone oli osittain ulkona. Aamiainen oli hyvä. Söimme myös hotellilla, ja ruoka oli todella hyvää. Palvelu oli ensiluokkaista ja ystävällistä. Olimme varanneet vaan yhden yön mutta saavuttuamme paikalle varasimme vielä toisen yön. Saatavilla oli vain 3 hengen huone joka sijaitsi toisessa kerroksessa, mutta sekin oli oikein hyvä. Lähistöllä on 2 upeaa vesiputousta joita ei kannata jättää väliin. Lisäksi lähellä on joitakin ravintoloita. Suosittelen kaikille jotka haluavat nauttia vuoristomaisemista ja hyvistä puitteista.
Response from Marta on 12 Apr 2018
Wow, taivas maan päällä, olemme niin iloisia, että nautitte lomanne niin paljon. Kiitos hyvästä arvostelustasi ja toivomme, että näemme sinut taas pian. Ystävällisin terveisin Marta, Joanna ja Rinjani Lodge -tiimi