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Reviews of Motel 6 Bay Minette, AL

2 out of 5
Motel 6 Bay Minette, AL
1402 Highway 31 South, Bay Minette, AL

Reviews

7.2

Good

Rating 10 - Excellent. 71 out of 201 reviews" "
Rating 8 - Good. 52 out of 201 reviews" "
Rating 6 - Okay. 27 out of 201 reviews" "
Rating 4 - Poor. 18 out of 201 reviews" "
Rating 2 - Terrible. 33 out of 201 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

5.8/10

Amenities

7.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

4/10 Poor

Brandi

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The two ladies working up front was very rude! Becauses the online site kept resetting when I tried booking so it didn’t show my 3 children were with me! I ask if I needed to pay extra or something and she just kept being rude! Then there was 9 cars of guys lined across the back of the motel with their trunks up and drinking and being rude to everyone who pulled it! The workers was laughing and hanging with them it was a very rude unsafe place to stay don’t take kids here
Stayed 1 night in May 2024
Response from Brand Experience Team on 15 May 2024
Hi Brandi, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Natalie #Team6

10/10 Excellent

tara

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was extremely nice. Very convenient location to coastal alabama college
Stayed 2 nights in Apr 2024
Response from Nancy Y. on 18 Apr 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

8/10 Good

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff and clean rooms. Best hotel in town but I wish they had breakfast. I will stay again.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 27 Mar 2024
Hi KyleWe appreciate you sharing your experience with us. We're happy to hear you enjoyed your stay and that our staff was helpful, and we look forward to seeing you again soon.Lilith#Team6

10/10 Excellent

JONATHAN, CANYON LAKE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean comfortable hotel
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 27 Mar 2024
Hi Jonathan,We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Lilith#Team6

8/10 Good

Gary

Stayed 2 nights in Mar 2024

10/10 Excellent

JONATHAN, CANYON LAKE

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean property with great staff
Stayed 1 night in Mar 2024
Response from Nancy Y. on 20 Mar 2024
Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels! Nancy Y.#Team6

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly and professional. The room was clean, but dated. Very quiet, bathroom was clean and had plenty of towels. I had to checkout early and they were accommodating, providing a refund without even having to ask.
Stayed 6 nights in Feb 2024
Response from Nancy Y. on 6 Mar 2024
Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels! Nancy Y.#Team6

10/10 Excellent

Sophia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Jan 2024
Response from Brand Experience Team on 7 Feb 2024
Hi Sophia,Thank you for the perfect rating!Lilith#Team6

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Venetia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The nicest people you would ever wanna meet!!
Stayed 1 night in Dec 2023
Response from Brand Experience Team on 26 Dec 2023
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

8/10 Good

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good value if you just need a place to rest foig
Motel 6 are known as the low cost provider. They give you a clean comfortable place to sleep for the night at a very reasonable price. This one provided just that.
Stayed 1 night in Nov 2023
Response from Brand Experience Team on 12 Dec 2023
Thank you so much for your review, we really appreciate the support. We look forward to seeing you again soon! Cameron A. #Team6

10/10 Excellent

William

Stayed 1 night in Oct 2023

10/10 Excellent

Laka

Travelled with family, Travelled with family and small children
Liked: Amenities
queens bed was okay
Stayed 4 nights in Jul 2023
Response from Brand Experience Team on 2 Aug 2023
Hi Laka, We are glad you had a great experience and appreciate your feedback! Maz K.#Team6

10/10 Excellent

Eric

Stayed 1 night in Jul 2023

10/10 Excellent

cheryl

Stayed 3 nights in Jun 2023

10/10 Excellent

Ben

Liked: Staff & service
Stayed 3 nights in Jun 2023

10/10 Excellent

James

Stayed 1 night in Apr 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
If I’m in the area again I will be back. The gentleman at the front desk was friendly and helpful, nice job!
Response from Brand Experience Team on 25 Apr 2023
Hi Michael,Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall would stay again.
Stayed 1 night in Mar 2023
Response from Nancy Y. on 13 Apr 2023
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good room at a great price
The room was clean, the place was quiet, and we had maid service even though it wasn't requested during the stay. The beds were comfy and the employee at check in was very friendly. Overall a decent room at a great price.
Stayed 2 nights in Mar 2023

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean. Everything worked as it should. Motel staff was very friendly and helpful.
Stayed 3 nights in Mar 2023
Response from Nancy Y. on 17 Mar 2023
Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels! Nancy Y.#Team6

8/10 Good

Tavares

Travelled with partner
Disliked: Amenities, property conditions & facilities
Nothing
Stayed 1 night in Mar 2023
Response from Nancy Y. on 17 Mar 2023
Thank you for positively rating your stay!!Nancy Y.#Team6

10/10 Excellent

Ben

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Its just a place to stay
Stayed 3 nights in Feb 2023
Response from Brand Experience Team on 8 Mar 2023
Hi Ben, Thank you so much for taking the time to leave us a positive rating - it's much appreciated! Kaur J. #team6

8/10 Good

Zackari

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2023

10/10 Excellent

Javilah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great
Stayed 1 night in Feb 2023
Response from Brand Experience Team on 8 Mar 2023
Hi Javilah, Thank you for the great rating!! We look forward to providing your future lodging needs. Kaur J. #team6

6/10 Okay

Christie

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
As soon as we arrived inside the room my kiddies grab the remote and tv doesn't work. I called from desk and he come and fixed it. But it was awkward bc the man had to come inside the room and the tv took forever to load. I had to pee so bad so I was coming out of the restroom when he arrived to the door. But apon going in the restroom I noticed tissue in the toilet. Maybe it got stuck and didn't go down from cleaning lady using the restroom or wasn't cleaned properly from prier guest. Next morning I go to take a shower and there's hair in the shower. I just got a rag and spray cleaner I bring with me and cleaned it out before entering.
Stayed 1 night in Jan 2023
Response from Brand Experience Team on 2 Feb 2023
Dear Christie,Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon. Dan J.#Team6

8/10 Good

doris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
everything was great, but there was no coffee in the morning
Stayed 1 night in Jan 2023
Response from Brand Experience Team on 30 Jan 2023
Hi Doris, Thank you for taking time to share your review with us. We love hearing from our guests and are happy you enjoyed your stay. Your experience is important to us and we appreciate you bringing your concerns to our attention.Lilith#Team6

10/10 Excellent

Verified traveller

Good time
It was very good
Stayed 1 night in Jan 2023
Response from Brand Experience Team on 30 Jan 2023
Hi Traveler,Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Lilith#Team6

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022
Response from Brand Experience Team on 30 Jan 2023
Hi John,Thank you for the perfect rating!Lilith#Team6

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022
Response from Brand Experience Team on 15 Nov 2022
Hi Barbara,Thank you for the perfect rating!!Maz K.#Team6

10/10 Excellent

Joshua

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022
Response from Brand Experience Team on 15 Nov 2022
Hi Joshua,Thank you for positively rating your stay!!Maz K.#Team6

6/10 Okay

Brina

Liked: Staff & service, property conditions & facilities
Where's the coffee?
Stayed 1 night in Oct 2022
Response from Brand Experience Team on 15 Nov 2022
Hi Brina,Thank you for providing feedback. Your experience is important to us, and we hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

10/10 Excellent

katie

Stayed 1 night in Sep 2022
Response from Nancy Y. on 7 Oct 2022
Thank you for the perfect rating!!Nancy Y.#Team6

2/10 Terrible

Patrick

Stayed 1 night in Sep 2022
Response from Brand Experience Team on 7 Sept 2022
Hi Patrick,We appreciate you taking the time to rate your stay. Rest assured, we’ll do our best to give you a 5-star experience next time around. Until then, we’ll leave the light on. For you. Lilith#Team6

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 4 nights in Jul 2022
Response from Brand Experience Team on 7 Sept 2022
Thank you for positively rating your stay!Lilith#Team6

2/10 Terrible

Vincent

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disgusting
This place was a total dump. Disgusting, stained towels. Only given a single bar of soap, no shampoo. Nonsmoking room that reeked of cigarettes and body odor. Unsecure wobbly door. All kinds of strange people shouting and entering exiting at all hours of the night. Thin walls where you can hear “working girls” until 3 am. I think the owners are padding their rankings with fake reviews. Nothing about this place was remotely close to the reviews
Stayed 2 nights in Apr 2022
Response from Brand Experience Team on 16 May 2022
Hi Vincent, We are disappointed to learn that we fell short of your expectations. We take reports of poor room conditions very seriously. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Lilith #Team6

10/10 Excellent

Ricky

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I loved staying here I try and stay here every time it's close to just about everything.dinning and shopping.and the people that work here are friendly and nice and willing to help if you have any problems.
Stayed 2 nights in Apr 2022
Response from Brand Experience Team on 16 May 2022
Hi Ricky, We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Lilith #Team6

2/10 Terrible

JAMES

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
filty staff dingy linen discusting nasty place note: checked out as soon as possible
Stayed 2 nights in Mar 2022
Response from Brand Experience Team on 17 Mar 2022
Hi James, Thanks for your rating, please give us the opportunity to improve your experience on your future bookings. Maz K. #Team6

8/10 Good

Sandy

Liked: Staff & service
They are remodeling
Stayed 1 night in Feb 2022
Response from Ken Patel on 12 Mar 2022
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022
Response from Ken Patel on 12 Mar 2022
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!

10/10 Excellent

Brianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was the best hotel. Whenever im in town i make sure this is my only booking.
Stayed 1 night in Jan 2022
Response from Ken Patel on 12 Mar 2022
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New team
New management family owned . The room was clean and desk service excellent will stay there again
Stayed 1 night in Nov 2021
Response from Ken Patel on 31 Dec 2021
Thanks for staying with us. We appreciate your feedback!

4/10 Poor

LaToya

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Omg….there wasn’t a coffee maker anywhere…not even in the lobby, if you want to call it that. The “deadbolt” on the door was broken. The towels were dingy and threadbare thin. Do not stay here unless you can help it. I know it says “Motel 6”, but Geesh….NEVER AGAIN.
Stayed 1 night in Nov 2021
Response from Ken Patel on 31 Dec 2021
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.

6/10 Okay

Marlene

Stayed 1 night in Nov 2021

4/10 Poor

Allison

Travelled with family, Travelled with group
Liked: Staff & service
Claimed their system was down and could only take cash.
Stayed 1 night in Oct 2021

8/10 Good

Steadman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine.
Stayed 2 nights in Sep 2021
Response from Ken Patel on 31 Dec 2021
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!

6/10 Okay

Kevin J.

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2021
Response from Nancy Y. on 9 Sept 2021
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings. Nancy Y. #Team6

6/10 Okay

Tanzanika

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2021
Response from Nancy Y. on 9 Sept 2021
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings. Nancy Y. #Team6

6/10 Okay

John

Stayed 5 nights in Sep 2021