Town Houses in Bay Islands

"Had a wonderful vacation at the Mayan Princess. The room was super nice and the food was pretty good for buffet all inclusive. 13 days and didn't really get tired of the menu. The beach was very clean but very busy as expected. The reef was awesome with hours of snorkeling new areas. The one complaint about West Bay is that all the water taxis, dive boats, and tour boats were constantly driving around and many were 2-stroke outboards to the smell of gas and exhaust was sometimes pretty bad."

"The pool was great and water temp was just right. There was a small swim up bar that we used as well. "

"We were there 2 weeks from March 23 to April 6, with breakfast included. it was our 3rd visit to the hotel over a 10 year period. Renovated rooms and pool looked great! Bathroom fixtures could have used an upgrade but other than that, everything was awesome! Room was super clean and done before 11 everyday. Great beds, great pillows and awesome linens. We found breakfast to be good and never felt like using the omelette station as the options on the buffet were varied and excellent! Lots of fresh and perfectly ripe fruits, scrambled eggs, sides, toast,yogurt pancakes, french toast and more. We walked away full and content everyday. Staff highlight was Michelle! She was awesome at breakfast and the beach bar, always aware of new people, checking on whether they needed anything and asking if food, coffee and service was ok. We always make sure to sit where she could see us to have her as a server. We cannot say enough about her and the level.of customer service she provides, she is the best. The beach staff was the best in West bay! Took care of people, adding cushions, grooming the beach like no other resort did! Sargassum weed landed one day and they were the first to have the beach all cleared off, they worked relentlessly for a full day! We love this hotel, it is casual with an awesome vibe and will be back, hopefully next year!"

"The staff was the most friendly and helpful as any I've encountered. The rooms were much more spacious than i expected and at a very good price."

"This hotel is phenomenal, I believe it’s the nicest property in West Bay and is located in front of one of the best snorkeling places on the island. The staff could not have been nicer and more accommodating. My only complaint is that despite the hotel’s air-conditioning working very well and keeping the hotel very cool, my room (430) had a strong, musty smell, as did the lobby of that floor and the hallway, so likely other rooms also suffer from this issue too. Hopefully the hotel will fix this. "

"Staff were absolutely amazing and very supportive!! No complaints beautiful resort!!! We plan on coming back with the whole family."

"Perfect experience "

"N/A didn’t use"

"I had about 4 nights here. Was in the "Siesta" room. The room was clean and had the nice wood smell. Has new microwave and fridge that provided to be useful. A/C worked well and restroom was spacious. I did not use the coffee machine with the $8 coffee bag because you can simply show up to breakfast and have that coffee with the breakfast coupons. Nice chairs outside the room. I would have liked an iron and a small ironing board to have fresher looking dinner clothes, but did not matter as much. A small broom in the room would be nice so I can self clean some of the sand that I would bring in. Staff was very friendly. Robert the shuttle driver, Elda Fisher at check-in, Isaac at the restaurant, and the shuttle driver who brought me back to the airport all left a warm spot in my heart for West Bay. So did the noisy Macaws, but that was part of the beauty. I also found an iguana running through the property that I couldn't catch. The property itself had some current upkeep being done. I'd definitely choose this spot again over the overly sterile resort across the street. Oh and the food at the hotel was delicious! "