Hotel Keluarga di Bay City

"Toilet clogged bad for no reason of our own, the room and hotel overall were nice, clean, quiet and comfortable. The staff was very accommodating and the jacuzzi was HOT - comfortably hot though. The pool is 3.5 feet all around no deeper/shallow end but still fun to swim"

"Upon arrival to check-in was told that there was a $100 deposit that was an unexpected fee. Therefore paid the $100 when to go check. In my room one fourteen, and there was someone that was already staying in the the room. Talk to the gentleman at the front desk He went to check the confirmed that there was someone else staying in the room he assigned me to another room upon entering the room. There were puddles of water on the floor The beds were nasty, the bathroom was nasty. The bed has...

"Great"

"This property is better considered housing than a place for travelers. Rooms are worn, ill- kept, and periodically disturbed by the loud conversations at odd hours, of the residents."

"Hotel was hot, no ac in the lobby, and hallway. Hotel had a foul smell. When I needed service, I couldn't find anyone to assist. Finally a representative came in from outside, he was associating we individuals who were smoking and drinking. I was also over charged. I was charged $156.00 in addition to what I had already paid. I was told I would be refunded."

"Your staff was great, we had a little problem with our curtains but maintenance was suppose to fix it today."

"Room was very clean and comfortable. The food was also ver y goo"