Hotel Keluarga di Batuan

"The breakfast is amazing. The pool is beautiful. "

"Room is clean, with good wind down service towards the evening. Staff are generally friendly and helpful. However, they should have told us there is construction right outside Segara，which impacted the view of the pool and the noise is disturbing. We would have chosen another site if we were made known. Also, the shuttle bus to the main building is annoying, when it is full, we have to wait for another one. Also the spot alight and get on the bus is not sheltered, the experience does not match...

"Very good location nice sea view best friendly staff "

"Staff were very friendly. Clean, nice and comfortable hotel. However we are so sad as the beach are under maintenance. They should inform us prior to the stay. The kids were disappointed. The view are spoiled with the excavator :( "

"Erstklassiger Service, Rundherum alles perfekt! Keine Wünsche offen"

"I booked this hotel based on the photos and strong ratings, so I came in with high expectations. Unfortunately, the experience didn’t match what was advertised. The property is much smaller than it appears online, and the room felt very tight—hard to move around comfortably. I booked a “pool access” room expecting the pool to be directly outside, but it was actually just a ground-floor room with a short walk to the pool. That distinction should be made clearer. I also expected a bathtub, but...

"Great location and facilities"