Hotel di dekat Stesen Komuter Batu Caves

"Lifts are very slow. I have waited more than 20 mins for a lift to come on my floor. This is embarrassingly slow. The first time I experienced this in my hotel stays in the world. Pool side was full and also had to take food on the floor like a beggar while paying for a hotel. "

"Friendly and service at it best as usual. Searching for available car park lot can take a bit of time, but this is kind of normal for Kuala Lumpur isn’t it. Overage high recommending this hotel to everyone visiting KL. "

"Fantastic Business & Family Hotel. Great location for Tesla owners "

"After a rather unfortunate experience during our first night on 6/6/25 in Room 1912, we were pleasantly surprised by how much things turned around the following night. Our stay on 7/6/25 in Room 1111 was a completely different and much more comforting experience. The room, while not offering the best view, was clean, cozy, and provided a much-needed sense of relaxation. A special mention must go to the receptionist, Linda, who truly made a difference. Her kind and empathetic approach, along with her sincere apologies for our earlier experience, helped us feel heard and reassured. She consistently checked in to ensure we were comfortable and her thoughtful demeanor played a key role in improving our overall impression. Although the beginning of our stay was less than ideal, the professionalism and hospitality we experienced on the second night more than made up for it. We appreciate the effort made to turn things around and left feeling much more satisfied. Thank you for the attentive service and for making our stay end on a positive note!"

"Very friendly and helpful staffs, the suites was well maintenced and with good city view. One of the top luxury hotel in this area that I would recommend to friends and colleagues. "

"Everything is good, just the lightnings in the bathroom are a bit too dark, the eperation of tv was clearly instructed, it cause a few calls and a visit by the mainrenance team, can be avoided by just a short instructions note the room. 8.5 out of 10!"

"The stay was perfect. Really located in the heart of city centre. Easy to get food as lots of cafe and restaurants nearby. The hotel staff were very friendly."

"Normally, DoubleTree will provide hot cookies but not this time and I'm surprise because I'm regular to this hotel. "

"1. All staffs at Element are pretty friendly and helpful. 2. The room are spacious and tidy. 3. Comfortable stay. 4. Will come again. 5. No pool for children."