2/10 Terrible
Jaelon
29 Apr 2024
Disliked: Staff & service
Not good, Upon arrival I was told by the front desk that my online payment was declined and I couldn’t get my room. I proceeded to tell the lady working at the front that my card had been charged when I booked the hotel online through Expedia and I received an confirmation email from y’all as well with details of my booking, I even checked with my bank to confirm my card was charged $172.77 on April 27th . She then tells me I still have to pay again because somehow In their system it says that my card didn’t go through so I was then charged an extra $146.34 for no reason.
Jaelon
Stayed 1 night in Apr 2024