Outdoor pool, pool umbrellas, pool loungers
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Reviews of Smiling hill Apartments & Guesthouse

3.5 out of 5
Smiling hill Apartments & Guesthouse
Palm Hill Bungalows A/18, Batu Ampar, Bukit Senyum, Batam, Batam Island

Reviews

6.2
Rating 10 - Excellent. 1 out of 8 reviews" "
Rating 8 - Good. 3 out of 8 reviews" "
Rating 6 - Okay. 2 out of 8 reviews" "
Rating 4 - Poor. 0 out of 8 reviews" "
Rating 2 - Terrible. 2 out of 8 reviews" "

6.8/10

Cleanliness

6.6/10

Staff & service

6.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Stayed 1 night in Feb 2019

2/10 Terrible

Tristan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fake page - DO NOT RESERVE
This is a fake reservation page. The hotel manager asked me to pay for the room after I have payed on Hotels.com.
Stayed 1 night in Feb 2019

6/10 Okay

John

Value for Money.
Hotel is fine; value for money, "BUT" nothing around it so it become effectively an "ISLAND". Located miles from anywhere. Last visit spent their with my boys it rained non stop and then it became like a "Prison". Need GRAB Taxi to get to Nagoya to appreciate other people on the planet. If you enjoy staying in your room, or within a hotel compound, then this hotel is definitely for you. John

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very large apartment and very comfortable for a short trip to batam
Stayed 2 nights in Mar 2018

8/10 Good

John

Liked: Cleanliness
Bad Weather Casts Shadow on trip
Location is not so good. Need Taxi to get around. My Sons room was disappointing; very small and they stayed for 12 days. Mt room was large and I stayed for one night.Stay was made more miserable by fact it never stopped raining. Only morning my boys went down for breakfast it was CLOSED!.
Stayed 1 night in Jan 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A homely resort
when I was in the taxi towards the resort, I was thinking why was it so deserted and was a bit worried. But the moment I stepped into the apartment, my thoughts vanished. It feels like I'm at my cosy home. Staffs here are friendly but there wasn't any recreation here, only small swimming pool and a cafe. By the way, not all taxi drivers knew this place so it's better you arrange with the resort transport to pick you up after shopping. Overall if you want a peaceful relaxation, I would definitely recommend here. Buy enough foods so that you can cook in the resort, as they have a full kitchenette.

6/10 Okay

Yuki, Singapore

Liked: Staff & service, room comfort
Pleasant Stay
Clean and tidy. Staffs are very nice and friendly. A relaxed & pleasant stay!

8/10 Good

Chandran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was staying like in my house which was excellent.