Desk, free WiFi, bed sheets
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Reviews of SUPER OYO Capital O 664 Romance Hotel

2 out of 5
SUPER OYO Capital O 664 Romance Hotel
No. 7-11, Nagoya Komplek Dian Center, Blok B, Batam

Reviews

6.6
Rating 10 - Excellent. 1 out of 4 reviews" "
Rating 8 - Good. 0 out of 4 reviews" "
Rating 6 - Okay. 2 out of 4 reviews" "
Rating 4 - Poor. 1 out of 4 reviews" "
Rating 2 - Terrible. 0 out of 4 reviews" "

6.0/10

Cleanliness

6.6/10

Staff & service

6.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Noerhasan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2019
Response from Kevin on 12 Sept 2019
Hey Noerhasan! Thanks a ton for backing us up with the perfect rating. We will bring out best of our efforts to pull this off to a whole new level next time. Have a great day ahead. Regards, Kevin

6/10 Okay

Boon Chong

Disliked: Cleanliness, property conditions & facilities, room comfort
You get what you pay for
Con: No lift. Marker Scribbles on the table and wall made the room worse. WiFi is not dependable, better to get your own data SIM. Forget about the breakfast, just buy your own. Pro: Just opp DC mall. Reception help me book a cab.
Stayed 2 nights in Jun 2019
Response from Charles on 16 Jul 2019
Hi, Boon! Thank you for taking out your valuable time to rate us. We apologize for the dissatisfaction and we'll surely put in our best efforts to keep up with your expectations in the future. Regards, Charles

6/10 Okay

Sim

Holiday in batam
Hotel was not so good.
Stayed 6 nights in Jun 2019
Response from Ravneet on 25 Jun 2019
We regret that the stay turned out to be an average one Sim! We’ve updated the feedback and the issues that troubled you up within our team and they’re working on it. Request you to take this as an off case, this is definitely not how we serve our guests. Hope to have another chance soon so we can make it up to you by an amazing stay ahead. Regards, Ravneet

4/10 Poor

Sim

Disliked: Room comfort
Holiday in Batam
Was given a room on 3rd level but no lift. Room had basically no wifi n door is hard to open.Reception said they reset the wifi router but still no wifi. Change room to 2nd level but wifi still poor due to room location is too far from router. Blackout due to renovation work for 5 mind.
Stayed 1 night in Jun 2019
Response from Ravneet on 25 Jun 2019
Sorry for the hassle you faced, Sim! We've marked a note for the experience you had this time. Rest be assured, we'll strive to ensure a pleasant stay with us in the future. Regards, Ravneet