Hotels in Barrio Pilo, La Fortuna

"The Springs Resort and Spa far exceeded our expectations. The resort was beautiful, well maintained and guest friendly. The three staff members we had the most contact with were exceptional, Esteban and Carlos, our golf cart drivers and Saul, our guide at the wildlife sanctuary. Every single staff member we came in contact was friendly and helpful, many going out of their way to assist us. Our arrival was especially great. When the reception staff saw my wife had mobility issues, they immediately offered us a complementary upgrade to a first floor room, which made everything so much nicer for us. We will definitely be returning, and we highly recommend the Springs Resort to anyone seeking a fabulous vacation. "

"One of the greatest hotels I ever stayed. Staff being the number one highlight. From the front desk, to housekeeping, to restaurants. Food is also amazing."

"The menu was great and the omelette bar was awesome, dinner was quality food with beautiful scenery and is definitely a must visit."

"Room was spotless. Staff was awesome. Property is beautiful with a little hiking trail where we saw a sloth and birds amd toads. Great for night hunting on your own. Has a creek running through it. Great views of volcano. Only downfalls, horrible cell service, even with hotel wifi. I will book again. "

"My family and I had a wonderful time at this resort. The location of the room was beautiful and the room itself was comfortable and spacious. Definitely loved the bathroom. All the staff were very friendly, specially William, Esteban and Edwin. Always available and willing to help or show us where the animals were throughout the hotel. "

"The room was fairly clean. The staff was extremely helpful. Not knowing Spanish some staff workers will translate Spanish to English on the phone app. Much of the staff spoke English though. Mr.Didre took extra care to make us feel comfortable. Thank You. "

"Amazing location, with a beautiful view of Arenal Volcano (assuming it's not cloudy and rainy). We only partially saw it since we had cloudy and rainy weather when we were there. Very close to Arenal Volcano National Park, and Arenal 1968 for more trails. Breakfast is included and is really good. We also enjoyed our dinners at the on-site restaurant, as well as the trails on the property. The trail to the waterfall was really nice. We also enjoyed our complimentary nature walk in the morning, and the paid guided night tour. From the deck outside the restaurant, you can enjoy all sorts of birds who come to the birdfeeder and also see the monkeys in the trees. The only minor issue was that the morning before our arrival, I received an email informing me that there would be a deposit of $100 for each night, which is typical and we had no issues. When we arrived, the girl at the reception said it changed and it's now $200 per night. I thought that was weird, but again had no issues since we knew it would be released in a week or so. The staff was friendly. There's a jacuzzi and a pool. Overall we had a very enjoyable stay."

"Room was spotless & cleaned daily to the same standard. "

"The staff and property are excellent. I would return again. "