Beach bar
Check availability

Reviews of Dialoog Banyuwangi

4 out of 5
Dialoog Banyuwangi
Jl. Yos Sudarso, Banyuwangi, East Java

Reviews

9.8

Exceptional

Rating 10 - Excellent. 25 out of 29 reviews" "
Rating 8 - Good. 4 out of 29 reviews" "
Rating 6 - Okay. 0 out of 29 reviews" "
Rating 4 - Poor. 0 out of 29 reviews" "
Rating 2 - Terrible. 0 out of 29 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

8/10 Good

kathleen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
scenic holiday
beautiful spot towel rack outside the bathroom, is a nuisance restaurant outside the breakfast time was tasteless cooking, ?part of the eco friendly with no salt/pepper but need to add ourselves/
Stayed 2 nights in Dec 2023
Response from Sena General Manager on 26 Jan 2024
Dear Kathleen,Thank you for choosing Dialoog Banyuwangi, and we appreciate you taking the time to share your valuable feedback.We're delighted to hear that you found our location beautiful. However, we regret any inconvenience caused by the towel rack outside the bathroom, and your input on the taste of the cooking.Your feedback is important, and we will assess this aspect to enhance our guests' experience.Your insights are crucial as we continually strive to improve our services. We hope to have the opportunity to welcome you back and offer an even better experience at Dialoog Banyuwangi.Best regards

10/10 Excellent

Adam, Kirkland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great⭐️
Stayed 4 nights in Oct 2023
Response from Sena on 15 Nov 2023
Dear Adam, Thank you for choosing Dialoog Banyuwangi and sharing your positive experience. We're glad you've enjoyed your time and holiday with us. We look forward to the opportunity to welcome you back to Dialoog Banyuwangi in the future. If you have any special requests or further feedback, please don't hesitate to contact us. Best regards, Sena, General Manager

10/10 Excellent

Shan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing pool and food
Stayed 2 nights in Aug 2023
Response from Sena on 25 Sept 2023
Dear Shan,Thank you for your brief yet wonderful review of Dialoog Banyuwangi! We're thrilled to hear that you found our pool and food to be amazing. Providing our guests with a memorable experience is our top priority, and it's heartening to know that you enjoyed these aspects of your stay.Whether you're looking to relax by the pool or indulge in delicious cuisine, we're here to ensure your stay is nothing short of amazing. We hope to welcome you back in the future, offering an even better experience.Best regards,SenaGeneral Manager

10/10 Excellent

Anne-Sabine

Stayed 2 nights in Jul 2023
Response from Dialoog Banyuwangi on 13 Apr 2024
Thank you for sharing your perfect ratings!

8/10 Good

Juan

Stayed 3 nights in Jul 2023
Response from Dialoog Banyuwangi on 13 Apr 2024
Thank you for sharing your ratings!

10/10 Excellent

Sean

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I liked the attention shown to my wife and I by the staff and the immaculate grounds around the hotel.
Stayed 3 nights in May 2023
Response from Sena on 11 May 2023
Dear Sean, Thank you for sharing your wonderful experience during your stay at Dialoog Banyuwangi. We're delighted to learn that you found our service marvelous and enjoyed the surroundings and nicely manicured lawn. It's always a pleasure to hear that guests have had a wonderful stay. Thank you for sharing your experience, and we look forward to welcoming you back to the hotel on your next visit to Banyuwangi! Please feel free to contact us if we can be of any assistance. Best regards, Sena, General Manager

10/10 Excellent

Heru

Stayed 1 night in May 2023
Response from Dialoog Banyuwangi on 13 Apr 2024
Thank you for sharing your perfect ratings!

10/10 Excellent

Laura

Stayed 3 nights in Sep 2022
Response from Dialoog Banyuwangi on 13 Apr 2024
Thank you for sharing your perfect ratings!

10/10 Excellent

Candra Arya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2022

10/10 Excellent

Donald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A relaxing paradise on the sea. What an amazing resort. Beautiful grounds and gardens, pool overlooking ocean with a seaside restaurant serving such fresh delicious meals. The room is so clean spacious and comfortable including a large outdoor balcony to relax. The staff are friendly, helpful, and always have a smile for you when you pass by, even behind a mask. I enjoyed the organic garden on the property seeing the fruits , vegetables and chickens an goats all being grown with care to show what the world can do. If you get tired of relaxing in your room or pool then a gym and spa are here also. Many organizaed adventures available also. This property is worth a relaxing visit. And did I mention clean, never seen a property so well maintained as this. Awesome!!
Stayed 1 night in Feb 2022
Response from Sena on 17 Feb 2022
Dear Donald Thank you very much for writing us a glowing review! I'm certainly pleased that you've found comfort in our accommodation and services throughout your stay and it's great to know that all were to satisfaction. Glad that you've enjoyed your time at the organic garden and appreciating our sustainability efforts. I will definitely share your kind words to our team, as I'm sure they would also appreciate your compliments. We look forward to hosting you again. Meanwhile, take care and stay safe. Best regards Sena General Manager

10/10 Excellent

Frédéric

Stayed 1 night in Aug 2021
Response from Dialoog Banyuwangi on 13 Apr 2024
Thank you for sharing your perfect ratings!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place
Amazing view and great facility. Recommend.
Stayed 3 nights in Apr 2021
Response from Sena on 10 May 2021
Dear Bapak/Ibu Thank you for leaving us a positive review. We are pleased to know you've enjoyed a comfortable stay and the surroundings at Dialoog Banyuwangi. We look forward to welcoming you back for an even better stay soon! Best regards Sena General Manager

10/10 Excellent

Han

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2020
Response from Sena on 13 Jan 2021
Dear Sir/Madam Thank you for choosing us as your choice of stay in Banyuwangi. We are thrilled that you've enjoyed your stay with us, with the great hospitality and facilities we've provided to our guests. I will share your feedback with our team as a reminder and motivation to continue striving to deliver the best to our guests. We hope to host you again in the near future whenever you are visiting Banyuwangi again. Meanwhile, stay safe and healthy Best regards Sena General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
best hotel in Banyuwangi
we stayed 2 night at the ocean suites. spacious, clean and serene. the hotel is relatively new and the ground is well taken care. check in is easy. polite staff the room is clean, a few mosquitoes during the evening but nothing a spray couldnt solve by the staff. bedding and bathroom amenities are excellent. the hotel is near perfect except for it lacks of leadership for their staffs.
Stayed 2 nights in Dec 2020
Response from Sena GM on 13 Jan 2021
Dear Sir/Madam Thank you for choosing us as your choice of stay in Banyuwangi. We are thrilled that you've enjoyed your stay with us, with the great hospitality and facilities we've provided to our guests. I will share your feedback with our team as a reminder and motivation to continue striving to deliver the best to our guests. We hope to host you again in the near future whenever you are visiting Banyuwangi again. Meanwhile, stay safe and healthy Best regards Sena General Manager

8/10 Good

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2020

10/10 Excellent

anang purbo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020
Response from Sena on 20 Aug 2020
Dear Anang, Thank you for sharing your perfect ratings with us. We are happy that you had a great holiday with us. We look forward hosting you in the near future. Best regards Sena

10/10 Excellent

Anggraini

Stayed 2 nights in Mar 2020
Response from Sena on 8 May 2020
Dear Ibu Anggraini, Thank you for sharing your feedback with us. We are happy that you had a great time with us, and manage to travel before the travel ban :) We hope to see you around again in the near future. Best regards Sena

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is spacious, with beautiful view, overlook Bali island, best place to watch sunrise.
Stayed 1 night in Dec 2019
Response from Sena on 15 Jan 2020
Hello Thank you for sharing your feedback with us and rating us full stars. We hope you had enjoyed your stay at Dialoog Banyuwangi. Best regards Sena

10/10 Excellent

Verified traveller

Stayed 6 nights in Oct 2019
Response from Sena on 5 Dec 2019
Thank you for sharing your feedback with us. We'd love to welcome you back to stay with us should you be visiting Banyuwangi

10/10 Excellent

KINYA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great accommodation
Stay at Dialoog was an amazing experience with pure luxury. Highly recommend if you are looking for extraordinary.
Stayed 1 night in Jan 2019
Response from Sena on 12 Feb 2019
Dear Kinya, thank you for sharing us your staying experience at Dialoog Banyuwangi. We are happy to have a happy guest! We hope to see you around during your next visit to Banyuwangi. Best regards, Sena

8/10 Good

Verified traveller

Stayed 1 night in Dec 2018
Response from Sena on 12 Feb 2019
Dear Anonymous, thank you for rating us 4/5

10/10 Excellent

Fernie, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice hotel with an amazing view. There’s no flaws spotted.
Stayed 1 night in Dec 2018
Response from Sena on 12 Jun 2019
Dear Fernie, thank you for sharing your feedback. We look forward hosting you in the near future.

10/10 Excellent

Laurent

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible hotel with very good facilities, incredible staff and service. Always ready to assist and make your stay a perfect holiday.
Stayed 2 nights in Jul 2023
Response from Sena on 31 Jul 2023
Dear Laurent, Thank you for taking the time to share your experience with us! We are thrilled that you enjoyed the perfect breakfast and dinner and that our modern and well-equipped rooms met your expectations. It's also delightful to know that you found our location wonderful and that our friendly and helpful team made your stay memorable. Your feedback is invaluable to us, and we truly appreciate your kind words. We look forward to welcoming you back for another wonderful stay. If there's anything else we can do to make your next visit even better, please don't hesitate to let us know. Thank you again for choosing Dialoog Banyuwangi. Best regards, Sena, General Manager

10/10 Excellent

M.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful view and some other things
We enjoyed our stay at Dialoog. It is too far from the center to walk, but you can ask for a driver, get a bluebird taxi yourself or ask the hotel to rent their bikes. We were given an upgrade of the room which was very enjoyable. However I still suspect my mom who was travelling with us but was staying at a different hotel, haha. But the view is amazing, the food (depending which items) are enjoyable and the room we had was very nice. Roomservice is late so if you take that in mind than it won’t bother you. And don’t mind whatsapping them if they forget to bring your money change, because we had that problem. Also we had car troubles three times to and from our trip to IJen (Dialoog their car) so we missed the sunset unfortunately and we arrived around 1pm back at the hotel instead of 9 or 10 am! We did get complimentary coconut drinks once we said something about it. The guide (not from Dialoog) was really great! We had one breakfast package, but we didn’t get one drink with it and the fish smelled - so we didn’t really wat it.
Stayed 2 nights in Jul 2023
Response from Sena on 24 Jul 2023
Dear M,Thank you for choosing Dialoog Banyuwangi for your recent stay and for sharing your feedback with us. We are delighted to hear that you enjoyed your overall experience with us, and we appreciate your honest review, which helps us identify areas where we can improve.We are glad you appreciated the room upgrade and the amazing view during your stay. It warms our hearts to know that you enjoyed the food and liked the room. However, we apologize for any inconvenience caused by the late room service and the issue with the money change. Rest assured; we are taking immediate measures to ensure this is addressed and improved for future guests.Regarding the car troubles during your trip to IJen, we understand how disappointing it must have been to miss the sunset and arrive late at the hotel. We apologize for any inconvenience caused. Meanwhile, we are glad our guide made it up for you during the hike.Once again, thank you for your valuable feedback. Your comments help us continually improve our services and ensure our guests have a delightful stay with us. We hope to welcome you back and provide an even better experience.If you have any further concerns or inquiries, please don't hesitate to contact us directly. We wish you many more wonderful travels ahead!Best regards, Sena, General Manager

10/10 Excellent

OSWALDO J FEITAL NT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Foi uma experiência incrível o staff é super atencioso e o hotel magnífico!
Stayed 1 night in Jul 2019
Response from Sena on 8 Aug 2019
Dear Oswaldo Thank you for sharing your feedback. We are delighted that you've enjoyed your time at the hotel and appreciating our hospitality. We look forward hosting you in the near future. Best regards Sena

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ett väldigt bra ställe.
Hotellet är modernt. Läget är mycket lugnt och säkert och hotellet ligger en bit från övrig bebyggelse. Det ligger alldeles vidden strand, som består av svart lavasand. Vid vårt besök hade det regnat/regnade och stranden och vattnet verkade inte helt rena. Vid bättre väder är det säkert en utmärkt strand. Det finns en utmärkt rymlig pool alldeles vid stranden. Frukosten var bra, även om den inte riktigt var i europeisk smak. Men det är så på hotell i allmänhet i Asien. Servicen var utmärkt och personalen var väldigt trevlig. Vid middagen verkade emellertid köket något långsamt. Betyget i andra recensioner har varit ”enastående” och jag kan hålla med. Jag återvänder gärna.
Stayed 2 nights in Mar 2019
Response from Sena on 19 Mar 2019
Thank you for sharing your feedback with us. We are glad that you have enjoyed our warm hospitality. We look forward to hosting you again should you be visiting Banyuwangi.

10/10 Excellent

Jedi, Surabaya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beach front hotel with nice hospitality. Excellent location for a family holiday. The swimming pool next to the beach is the best part of the hotel.
Stayed 3 nights in Dec 2018
Response from Sena on 12 Feb 2019
Dear Jedi, thank you for your kind words and great review about Dialoog Banyuwangi. We are glad that you have enjoyed the surroundings of the hotel. We look forward to hosting you in the near future. Best regards, Sena

10/10 Excellent

Muhammadiqbal, Jakarta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
View dialoog hotel banyuwangi bagus banget. Untuk yg ocean view bisa langsung lihat selat bali dari kamar, garden view bisa lihat taman di hotel. Kalau yg suka tempat2 istagramable cocok banget kesini.. dari segi fasilitas hotel dan breakfast ya okelah untuk hotel ini. Karena memang yang dijual ada viewnya.. btw kata resepsionisnya baru agustus 2018 beroperasi.. jadi masih fresh banget kondisinya..
Stayed 1 night in Oct 2018
Response from Sena on 15 Nov 2018
Dear Bapak Muhammadiqbal, Terimakasi atas review yang sangat positive tentang pengalaman Bapak menginap di Dialoog Banyuwangi. Dengan sangat bangga kami akan membagikan review ini ke seluruh staff kami yang kami yakini akan menambah semangat dan dedikasi kami untuk selalu memberikan pengalaman yang terbaik kepada tamu tamu kami. Kami berharap bisa menyambut kedatangan Bapak kembali ke Dialoog Banyuwangi dan silakan menghubungi kami kembali jika Bapak memerlukan bantuan dari kami. Salam, Sena