24-hour airport pick-up shuttle on request for a surcharge
Valet parking on site (USD 22 per day)
Limited on-site valet parking
Onsite parking includes off-street options
Food and drink
Daily full breakfast available 8:00 AM to noon for a fee: USD 48 for adults and USD 48 for children
2 bars/lounges
5 restaurants
Couples/private dining
Restaurants on site
Aldea
Amapola by Benito Molina
Atalaya
Cognac Room
Roka
Things to do
Cooking classes
Ecotours
Full-service spa
Gym
Helicopter/aeroplane tours
Hiking/biking trails
Library
Private wine tours
Seasonal outdoor pool
Vineyard
Wine tasting room
Wine tours
Winery
Winery release events
Yoga classes
Family friendly
In-room cot
Seasonal outdoor pool
Soundproofed rooms
Conveniences
24-hour front desk
Guest services
Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Turndown service
Wedding services
Outdoors
Garden
Outdoor entertainment area
Outdoor furniture
Pool umbrellas
Terrace
Vineyard
Full-service spa
4 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Facials
Hot tub
Hydrotherapy
Reflexology
Sauna
Spa open daily
Thai massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Front entrance ramp
No lift
Thin carpet in public areas
Visual fire alarm
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible public bathroom
Wheelchair-accessible restaurant
Wheelchairs on site
More
1 floor
Built in 2024
Comprehensive food waste policy
Fireplace in lobby
Humane treatment of captive wild animals
Local culture and ecosystem education
Locally-owned and organised tours and activities
Smoking not allowed
Traditional architecture
Room amenities
Bedroom
Blackout drapes
Down comforter
Free cot
Hypo-allergenic bedding
Pillow menu
Pillowtop mattress
Premium bedding
Bathroom
Dressing gowns
Free toiletries
Hair dryer
Rainfall showerhead
Shower
Slippers
Toothbrush and toothpaste
Towels provided
Entertainment
55-inch smart TV with satellite channels
Pay films
Food and drink
Coffee/tea maker
Electric kettle
Free bottled water
Meal delivery service
Minibar
Restaurant dining guides
More
Air conditioning
Connecting rooms available
Fireplace
Free local calls
Heating
Iron/ironing board
LED lighting
Phone
Recycling
Safe
Soundproofed rooms
Water-efficient showers
Policies
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets are allowed for an extra charge
Welcoming dogs and cats only
Pets cannot be left unattended
Restrictions apply; for more information contact the property on the number on the booking confirmation
Food and water bowls are available
Children and extra beds
Children are welcome
1 child can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property
Payment types at the property
Important information
Optional extras
A pet fee will be charged
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
We should mention
This property does not have any lifts
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Frequently asked questions
Yes, this property has a seasonal outdoor pool.
How much does it cost to stay at Banyan Tree Veya Valle De Guadalupe?
As of 24 Aug 2026, prices found for a 1-night stay for 2 adults at Banyan Tree Veya Valle De Guadalupe on 8 Sept 2026 start from RM1,160, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Yes, cats and dogs are allowed at this property. A fee applies. Some restrictions may apply, so please contact the property for more details.
Valet parking is available for a fee.
Yes, there's a shuttle from the airport to the hotel that runs on request.
This luxury hotel is situated in a rural location.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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