Ratings based on 299 verified reviews

2.6 out of 5
43% of guests recommend
2.5 Room cleanliness
2.8 Service & staff
2.7 Room comfort
2.5 Hotel condition
Expedia-verified reviews
1 out of 5
by a verified traveller

This traveller left a rating score only Posted 31 Jan 2020
2 out of 5
by a verified traveller

This traveller left a rating score only Posted 6 Jan 2020 on Hotels
4 out of 5
by a verified traveller

This traveller left a rating score only Posted 30 Dec 2019 on Hotels
3 out of 5
by a verified traveller

Posted 16 Dec 2019
just ok..the hotel view look old
5 out of 5
by a verified traveller

Posted 4 Dec 2019
good services
1 out of 5
by a verified traveller

Posted 23 Oct 2019 on Hotels
So horrible.
3 out of 5
by a verified traveller

Posted 1 Aug 2019
The water park and the studio type apartment seems sat
2 out of 5
by a verified traveller

Posted 24 Jun 2019
room wasnt cleaned,but the staff did the good job to clean after we complain。
4 out of 5
by a verified traveller

Posted 12 Jun 2019
I was like the environment view it’s so freshness and relax
1 out of 5
by a verified traveller

Rundown facility and not worth for money

Posted 3 Jun 2019 on Hotels
The hotel may be nice in the old time, but now it is very old, rundown and seems is not well maintained. The entrance lobby floor is cement floor, not swept or mopped. We checked in late around 10 pm, and only one person in the reception counter. Going into the room, first problem encountered, the door is stuck. The lock is not opening fully. It need hard press and banging to make it open (as shown by the maintenance technician as well). Inside the room, another problem occur. The ceiling fan cannot be switched off. The remote is not functioning. There is no intercom or phone line to call operator or technician. Tried to call listed phone number on the website, seems to be inactive call centre. Have to go down back to lobby to make complaint. And unfortunately there is no spare remote. The technician ask me to follow to other un-rented room, to swap the remote from that room. Back to the room, we found out so many mosquito. Limited TV channel (local only). No Wifi in room. Very thin pillow. We requested extra towel, not provided. Breakfast in the morning limited options. And the place quite dirty, so many flies. However it is affordable (18 RM for one additional pax). Overall, not worth for money. The hotel rate is expensive compared to other places.