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Reviews of Dpravia Hotel SRL

3 out of 5
Dpravia Hotel SRL
Av. Máximo Gómez 32, Bani

Reviews

8.0

Very good

Rating 10 - Excellent. 31 out of 65 reviews" "
Rating 8 - Good. 17 out of 65 reviews" "
Rating 6 - Okay. 6 out of 65 reviews" "
Rating 4 - Poor. 5 out of 65 reviews" "
Rating 2 - Terrible. 6 out of 65 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Joseph, York

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to local eateries.
Stayed 1 night in Apr 2024

6/10 Okay

Paulo

Stayed 4 nights in Apr 2024

6/10 Okay

Neyelin

Stayed 2 nights in Feb 2024
Response from Katherine Arias on 22 Mar 2024
Buenas tardes, Neyelin Muchas gracias por tu puntuación.

2/10 Terrible

Carmen

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

8/10 Good

JULIO, ceiba

Travelled with family
Liked: Cleanliness
Disliked: Amenities
It Was good place
Stayed 1 night in Jan 2024

10/10 Excellent

Renee

Stayed 1 night in Dec 2023

8/10 Good

Luis

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facility to pay and receive dollar
Stayed 2 nights in Nov 2023

4/10 Poor

Elian

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Oct 2023
Response from Katherine Arias on 10 Nov 2023
Thanks for your rating

8/10 Good

Nick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
No water room on room. Cheap Hotel
Stayed 1 night in Sep 2023
Response from Katherine Arias on 10 Nov 2023
Thanks for your comment and rating

10/10 Excellent

Joseph, York

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and quiet. Friendly staff.
Stayed 1 night in Aug 2023
Response from Buenas tardes, con mucho gusto. on 29 Aug 2023
Thank you so much for the visit.

4/10 Poor

Raphael

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Aug 2023
Response from Katherine Arias on 21 Aug 2023
Gracias por su comentario.

6/10 Okay

Joseph, York

Stayed 1 night in May 2023

2/10 Terrible

Asdrubal

Stayed 2 nights in May 2023

10/10 Excellent

JULIO, GUAYNABO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Los empleados muy amables y atentos, todo muy limpio.
Response from Buenas tardes, con mucho gusto. on 18 Jan 2023
Buenas tardes, con mucho gusto

8/10 Good

Robert

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Stayed 1 night in Dec 2022
Response from Suleika Baez on 15 Dec 2022
Thank you so much for your comments

8/10 Good

Juan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the cost-effectiveness of DPravia, convenient location, cleanliness of the room and common areas, as well as friendliness and courtesy of the front desk staff. Disliked some sort of dismissive gestures and attitudes from the cafeteria female staff, like they did not want to be bothered. Their apathy and apparent lack of desire translates into subpar service like serving cold coffee and food expected to be hot. In a week three visits to the area were enough; afterwards just ate outside. We may return though...
Stayed 14 nights in Jun 2022
Response from Katherine Arias on 12 Jul 2022
Good afternoon, Juan. Thank you for always choosing our services, regarding the inconvenience presenting in our Cafeteria Restaurant we will be taking action with it. We are waiting for you for a next stay and to be able to reward you for the aforementioned inconveniences. Buenas tardes, Juan Gracias por siempre elegir nuestros servicios, con respecto al inconveniente presentando en nuestro Restaurante Cafeteria estaremos tomando medida con la misma. Te esperamos para una proxima estadia y poder recompensarte por los inconvenientes antes mencionado.

2/10 Terrible

MIDANIA

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The worse service I ever had
Stayed 1 night in Apr 2022
Response from Katherine Arias on 18 Apr 2022
We regret the situations presented during your stay.

10/10 Excellent

Gail

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the hotel and have stayed several times. The area surrounding it is not super safe but that’s Bani. Also, there is no workout area. Other thank that we love the place!!!! We stay because of the high speed internet. That is the number one reason. Because we work online and need it.
Stayed 2 nights in Feb 2022
Response from Katherine Arias on 3 Mar 2022
thank you for your comment

10/10 Excellent

Gail

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our 3rd time back. We love that there is a restaurant on site to have breakfast. We also appreciate a convince store directly across the street. And there is a sandwich/hamburger place a small block away and the food is GOOD! Bani is not really a tourist town so you have to be careful about where you go/walk. But we LOVE the hotel and will be back again in the future!
Stayed 2 nights in Feb 2022
Response from Katherine Arias on 18 Feb 2022
Thank you for choosing us and making us part of your vacation experience.

2/10 Terrible

Joselin

Travelled with family
Liked: Room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2022
Response from Katherine Arias on 5 Jan 2022
Gracias por su calificacion, estaremos trabajando para la mejora continua.

10/10 Excellent

Juan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Iam satisfied
Stayed 1 night in Jan 2022
Response from Katherine Arias on 11 Jan 2022
we are pleased to know that you were satisfied with our services

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very good.
Stayed 4 nights in Dec 2021
Response from Katherine Arias on 29 Dec 2021
Thank you very much for choosing us.

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in the center of Bani. It was easy getting to and from the hotel. The parking lot was very helpful.
Stayed 3 nights in Oct 2021
Response from Katherine Arias on 5 Nov 2021
Thank you for your comment

10/10 Excellent

Raymonde

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2021
Response from Katherine Arias on 20 Sept 2021
Mcuhas gracias por su comentarios y por elegirnos como hotel.

10/10 Excellent

Verified traveller

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bellos, limpio y las atenciones todo un éxito
Stayed 1 night in Jun 2021
Response from Katherine Arias on 14 Jun 2021
¡Gracias por alojarse con nosotros! Su opinión es muy importante para nosotros.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very attentive staff. Beds could be a bit more comfy and make less noise but overall great experience.
Stayed 4 nights in May 2021
Response from Katherine Arias on 1 Jun 2021
Muchas gracias por su comentario.

10/10 Excellent

Heriberto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service is great and rooms are clean. WIFI works very good
Stayed 2 nights in Apr 2021
Response from Katherine Arias on 27 Apr 2021
Thanks for your comment.

10/10 Excellent

Harvey

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean new hotel
Very attentive desk staff and immaculate hotel. Purified water available in hallway dispenser. Good value.
Stayed 1 night in Apr 2021
Response from Katherine Arias on 16 Apr 2021
thank you for your comment

4/10 Poor

Verified traveller

Disliked: Amenities, property conditions & facilities
Staff is very nice, no breakfast. You have to order it night before by 10:00...craziness. There were mosquitoes in room
Stayed 2 nights in Mar 2021
Response from Katherine Arias on 1 Apr 2021
Thank you very much for your suggestion.

10/10 Excellent

Christine

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Spacious apartment hotel
We stayed at the apartment and it was very spacious. One A/C unit didn’t work as well as the other, the water pressure in one bath wasn’t as good as the other, and there was some garbage left from previous guests. We stayed for 2 nights and it was enough for a comfortable place to stay while passing through the country.
Stayed 2 nights in Mar 2021
Response from Katherine Arias on 17 Mar 2021
Muchas gracias po su comenarios

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2021
Response from Katherine Arias on 1 Mar 2021
Gracias por su comentario.

10/10 Excellent

Verified traveller

Stayed 1 night in Feb 2021
Response from Katherine Arias on 1 Mar 2021
Gracias por su comentario.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its was in middle of Bani. Everything was good there, Only thing on the third day Their want any hot water.
Stayed 6 nights in Dec 2020
Response from Katherine Arias on 6 Jan 2021
We are very sorry for the inconvenience with the hot water, we had a breakage of one of our solar heaters and due to the holidays it was not possible to repair it in advance. Thank you for your comment.

8/10 Good

Verified traveller

Stayed 1 night in Dec 2020
Response from Katherine Arias on 21 Dec 2020
Gracias por sus cometarios

10/10 Excellent

Rick, San Juan, PR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean place. Excellent staff. The location is very centric however there is a lot of traffic during rush hour.
Stayed 8 nights in Nov 2020
Response from Katherine Arias on 1 Dec 2020
Thank you very much for your comment

4/10 Poor

Louis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not believe the amenities you read online.
They lied about their amenities, they are not near the beach, they do not have a shuttle to the airport, and the room was very dim.
Stayed 2 nights in Aug 2020
Response from Katherine Arias on 28 Aug 2020
Good evening, if we have the airport transportation service but this must be requested in advance to have it in the program. We have saline beaches which are located 30 minutes from the hotel transporting in a vehicle, and we regret the inconvenience caused.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020
Response from Katherine Arias on 31 Jan 2020
Thank you very much for your comment

8/10 Good

Orlando

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Quite, clean,friendly
Stayed 2 nights in Dec 2019
Response from Katherine Arias on 13 Jan 2020
Thank you for your comment

8/10 Good

Elsa, Boston

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and my husband from Boston, MA were there recently for a week. I love our stayed. Clean, and cozy, great location, friendly staff. Confortable and safe place to stay out your house. Everything is closed by supermarker. Restaurant. I have suggestion for D’pravia hotel owner. it will help a bunch if you add a little kitchenette space with a coffeemaker and love seat. It will change the lay out of the room and the guest will have visitors to seat on it rather than the bed. I recommended you won't regret. I definitely will go back !
Stayed 5 nights in Aug 2019
Response from Guillermo Feliz on 2 Sept 2019
Thank you very much for your pleasant comment and we will keep your suggestion in mind.

8/10 Good

Verified traveller

Stayed 1 night in May 2019
Response from Guillermo Feliz on 1 Aug 2019
Gracias por su comentario. Saludos

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 4 nights in Apr 2019
Response from Guillermo Feliz on 3 May 2019
Muchas gracias por su comentario.

8/10 Good

Verified traveller

Stayed 1 night in Nov 2018
Response from Guillermo Feliz on 13 Dec 2018
Gracias por su comentario.

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel itself is centrally located walking distance to the park and local stores, food. There is a restaurant downstairs reasonably priced. I was there 14 days. There is a good size mini fridge you can grab a cab to the local supermarket Sirena it like a Target in the US. Grocery store is across the street. If you want your room cleaned just press panel on the inside of your room. Free WiFi is good in hotel and inside room. I bought my roku stick and it worked, All I had to do was ask them for the original remote control for the TV and then just change the input settings. Beds are comfy. Big closet. If you want a quick pressed sandwich go to La Esquina de Kelvin and their fresh juices are fantastic. The staff is nice and accommodating.
Stayed 14 nights in Aug 2018
Response from Guillermo Feliz on 1 Sept 2018
Muchas gracias por su comentarios.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Very convenient and close to everything. I have been here more than once and will continue coming. Night life is also great.
Stayed 3 nights in Feb 2018
Response from Guillermo Feliz on 28 Feb 2018
We appreciate your comment

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, good location.
Nice hotel, good location, clean and confortable room.
Stayed 1 night in Feb 2018
Response from Guillermo Feliz on 28 Feb 2018
We appreciate your comment

10/10 Excellent

Juan, York, PA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Really good, and cheap. They cook a good food in the hotel and is close of everything in the city.
Stayed 6 nights in Jan 2018
Response from Guillermo Feliz on 28 Feb 2018
We appreciate your comment

10/10 Excellent

CARMEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service! Excellent location. Nice an clean hotel

10/10 Excellent

Waleska

Liked: Cleanliness, staff & service, property conditions & facilities
Para el precio muy bueno
Stayed 3 nights in Apr 2024

10/10 Excellent

Nermis

Stayed 1 night in Mar 2024