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Reviews of The Sunreno Hotel

3 out of 5
The Sunreno Hotel
341 Charoenkrung Road, Opposite Asiatique, Bangkok

Reviews

8.8

Excellent

Rating 10 - Excellent. 152 out of 312 reviews" "
Rating 8 - Good. 130 out of 312 reviews" "
Rating 6 - Okay. 22 out of 312 reviews" "
Rating 4 - Poor. 4 out of 312 reviews" "
Rating 2 - Terrible. 4 out of 312 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place right across from main shopping and restaurants.
Stayed 2 nights in Mar 2024
Response from Chaowarat on 23 Mar 2024
Dear Andrew,Greeting from The Sunreno Hotel!May I offer heartfelt words of thanks for your kind review of you’re The Sunreno Hotel experience and it was our absolute pleasure to welcome you to our hotel.I am delighted to read that you enjoyed your stay with us and would like to thank you for the high ratings you have given us.We truly appreciate your custom and hope on your next visit to Bangkok we may have the pleasure of welcoming you once again to The Sunreno Hotel.Best Regards,Sincerely,The Sunreno Team

4/10 Poor

Edward

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
I liked location and size of room, however I paid 5400 baht per night and would expect room to be ready and it wasn't, I tried checking in at 420pm and had to wait. Also they do not accept scan or credit card for deposit, they require 500 baht cash only...which I didn't have on me but luckily my fiancee had. Then safe didn't work, had to have maintenance come and fix.then when checking out, they made us wait while they checked room to see if we took anything or left room dirty. Luckily we got deposit back.
Stayed 1 night in Mar 2024

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for the price. Centrally located. Clean and quiet
Stayed 11 nights in Feb 2024
Response from Chaowarat on 24 Feb 2024
Dear John,Greeting from The Sunreno Hotel!Thank you very much for fabulous review of your recent stay at The Sunreno Hotel Bangkok. It is indeed a pleasure to read your stay with us was such an enjoyable one. We love ensuring that our guests have special memories to take home with them and know that every little extra touch makes a difference.Your generous words regarding your experience have since been shared with the team here, much to their delight and appreciation.Thank you once again for your very kind feedback and recommendation and please do let us know if we can assist with any future booking here.We much look forward to the pleasure of welcoming you back to the hotel again in the not-too-distant future.Best Regards,Sincerely,The Sunreno Team

10/10 Excellent

Janeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at this hotel with my husband and we’re pleasantly surprised with how cheap it was. The location was perfect and close to everything. Very easy to get a taxi from. I loved that they had front desk assistance and security 24/7. The room was very spacious and clean. The only thing was that the bed wasn’t super comfortable but overall we loved our stay. Definitely recommend :)
Stayed 1 night in Feb 2024
Response from Chaowarat on 24 Feb 2024
Dear Janeth,Greeting from The Sunreno Hotel!Thank you very much for fabulous review of your recent stay at The Sunreno Hotel Bangkok. It is indeed a pleasure to read your stay with us was such an enjoyable one. We love ensuring that our guests have special memories to take home with them and know that every little extra touch makes a difference.Your generous words regarding your experience have since been shared with the team here, much to their delight and appreciation.Thank you once again for your very kind feedback and recommendation and please do let us know if we can assist with any future booking here.We much look forward to the pleasure of welcoming you back to the hotel again in the not-too-distant future.Best Regards,Sincerely,The Sunreno Team

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable, Safe, great location for walking and shopping
Stayed 3 nights in Feb 2024
Response from Chaowarat on 14 Feb 2024
Dear Andrew,Greeting from The Sunreno Hotel!Thank you very much for fabulous review of your recent stay at The Sunreno Hotel Bangkok. It is indeed a pleasure to read your stay with us was such an enjoyable one. We love ensuring that our guests have special memories to take home with them and know that every little extra touch makes a difference.Your generous words regarding your experience have since been shared with the team here, much to their delight and appreciation.Thank you once again for your very kind feedback and recommendation and please do let us know if we can assist with any future booking here.We much look forward to the pleasure of welcoming you back to the hotel again in the not-too-distant future.Best Regards,Sincerely,The Sunreno Team

10/10 Excellent

Denny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Wonderful location for asiatique. Great price. Friendly staff. Easy to get around.
Stayed 3 nights in Jan 2024
Response from Jaruwan on 1 Feb 2024
Dear Mr.DennyThank you for the feedback, We appreciate you taking the time to leave us a review. We’re glad you enjoyed your stay with us overall, especially that our staff was so attentive and helpful towards you needs. We hope to be able to host you again soon for another positive experience. Thank you.Best Regards,Sincerely,The Sunreno Team

8/10 Good

Hilde R

Stayed 3 nights in Nov 2023
Response from Chaowarat on 10 Jan 2024
Dear Hilde,Thank you for sharing your kind review. I am so pleased to hear that you had a comfortable stay in your guestroom and that our staff was so welcoming and accommodating. Thank you again for your visit and we hope to welcome you back to The Sunreno very soon.Sincerely,The Sunreno Team

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although the hotel is basic, the rooms are larger than most and have all the facilities more expensive hotels have, big fridge/freezer,,hair dryer, safe etc
Stayed 3 nights in Nov 2023
Response from Chaowarat on 28 Nov 2023
Dear Steve S,Greeting from The Sunreno Hotel!May I offer heartfelt words of thanks for your kind review of you’re The Sunreno Hotel experience and it was our absolute pleasure to welcome you to our hotel.I am delighted to read that you enjoyed your stay with us and would like to thank you for the high ratings you have given us.We truly appreciate your custom and hope on your next visit to Bangkok we may have the pleasure of welcoming you once again to The Sunreno Hotel.Best Regards,Sincerely,The Sunreno Team

10/10 Excellent

Wilbert

Stayed 3 nights in Nov 2023
Response from Chaowarat on 18 Dec 2023
Dear Wilbert,Greeting from The Sunreno Hotel!May I offer heartfelt words of thanks for your kind review of you’re The Sunreno Hotel experience and it was our absolute pleasure to welcome you to our hotel.I am delighted to read that you enjoyed your stay with us and would like to thank you for the high ratings you have given us.We truly appreciate your custom and hope on your next visit to Bangkok we may have the pleasure of welcoming you once again to The Sunreno Hotel.Best Regards,Sincerely,The Sunreno Team

6/10 Okay

Jiri

Travelled with partner
Disliked: Amenities, property conditions & facilities
The balcony is stand room only. Our TV did not work.
Stayed 4 nights in Nov 2023

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Chaowarat on 14 Nov 2023
Dear Steve Saunders,Thank you for the feedback, We appreciate you taking the time to leave us a review. We’re glad you enjoyed your stay with us overall, especially that our staff was so attentive and helpful towards you needs. We hope to be able to host you again soon for another positive experience. Thank you.Best Regards,Sincerely,The Sunreno Team

8/10 Good

Inge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central location to the Asiatique Night Market. Right across the street! We walked everywhere!
Stayed 1 night in Nov 2023
Response from Chaowarat on 14 Nov 2023
Dear Inge Jacobs,Greeting from The Sunreno Hotel!May I offer heartfelt words of thanks for your kind review of you’re The Sunreno Hotel experience and it was our absolute pleasure to welcome you to our hotel.I am delighted to read that you enjoyed your stay with us and would like to thank you for the high ratings you have given us.We truly appreciate your custom and hope on your next visit to Bangkok we may have the pleasure of welcoming you once again to The Sunreno Hotel.Best Regards,Sincerely,The Sunreno Team

8/10 Good

yao si

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is conveniently opposite of Asiatique night market which has lots of dinning options and small shops for tourists to explore, also can easily take a boat from there to other attractions such as icon Siam shopping mall.
Stayed 3 nights in Sep 2023
Response from Mod on 5 Oct 2023
Dear Yao Si On,Greetings from The Sunreno HotelMay I offer a heartfelt word of thanks for your kind review of you’re the Sunreno Hotel experience and it was our absolute pleasure to welcome you to our hotel.I am delighted to read that you enjoyed your stay with us and would like to thank you for the high ratings you have given us.We truly appreciate your custom and hope on your next visit to Bangkok we may have the pleasure of welcoming you once again to The Sunreno Hotel.Sincerely,The Sunreno Team

10/10 Excellent

Ove

Stayed 2 nights in Sep 2023
Response from Mod on 5 Oct 2023
Dear Ove Urdal,Greetings from The Sunreno HotelMay I offer a heartfelt word of thanks for your kind review of you’re the Sunreno Hotel experience and it was our absolute pleasure to welcome you to our hotel.I am delighted to read that you enjoyed your stay with us and would like to thank you for the high ratings you have given us.We truly appreciate your custom and hope on your next visit to Bangkok we may have the pleasure of welcoming you once again to The Sunreno Hotel.Sincerely,The Sunreno Team

2/10 Terrible

Tommy

Stayed 5 nights in Jul 2023

10/10 Excellent

AZLIB HAFFIZ

Stayed 1 night in Feb 2023

8/10 Good

Chanittha

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jan 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Great staff and very helpful! Good atmosphere.
Very big room and plenty of space in the bathroom. I checked in at night time and flew in early morning. So couldn't spend much time at the resort. But if I visit Phuket again I'll definitely choose to stay there. It's closed to the airport and there is airport transfer. All staff are nice, polite and helpful.
Stayed 1 night in Dec 2021

10/10 Excellent

Anzhelika

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2020

10/10 Excellent

derek, san deigo

Liked: Cleanliness, amenities
I stay here all the time. It is right across the street from Asiatique outdor evening (4-pm to 11:00pm Mall) with soooo many great restaurants, shopping and some family rides. Many independent restaurant, as well as street food right outside your door, including 7-11. They give you 4 soft pillows, a very comfortable bed, but most importantly a clean environment and there staff and door man are superb, and friendly competent. Great value!
Stayed 2 nights in Jan 2020

6/10 Okay

Darren

Travelled with family
Liked: Cleanliness, staff & service
Nice staff but a dated hotel.
Reception staff very nice and helpful enough. Hotel feels quite dated but room was fairly clean. Location ... not very good. No restaurant but room service available. Very limited choice of nearby restaurants, especially during the daytime. The nearby Asiatique complex only opens at 4pm. More on offer in the evening. No pool, gym or such amenities. At over 2,000bt a night, not really worth it with so much else on offer.
Stayed 1 night in Jan 2020

10/10 Excellent

Roland N

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

8/10 Good

Anirut

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Roland N

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s perfect location if you want to see Bangkok for 1 or 2 nights and just for a place to sleep, perfect for the price. Breakfast was the worst, we got 3 choices for breakfast, no buffet setup.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Clean, low priced, really comfortable bed and pillows and super nice staff. Right next to restaurants, 7-11, and Asiatique Outdoor mall which has a ton of different restaurants and shops. Will go back for sure!
Stayed 7 nights in Oct 2019

10/10 Excellent

Owen, Los Angeles

Liked: Cleanliness, amenities
Beautiful room, friendly professional staff. Great location
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Apartment was clean and peacefu but the view was not follow as the description. I hope to see the Asiatique view from my room.
Stayed 1 night in Oct 2019

8/10 Good

ZHONGYU

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place in the middle of Asiatique. Lots of shopping options and directly across the street from a Muay Thai venue. Great views and a friendly staff.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Stayed 4 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Staff & service
convenient location for Asiatique
We were looking for a hotel near Asiatique in Bangkok. Room quality is about what you would expect for the price.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very lovely, comfortable apartments… Great reviews and great location.
Stayed 1 night in Jul 2019

10/10 Excellent

Pierce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice people, very helpful with local services. Doorman gets taxis while you wait in air-conditioned foyer.
Stayed 7 nights in May 2019

8/10 Good

Swapnil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well done Sunreno, especially Diamond and gang
Sunreno was great place to stay, although I’m hard pushed to see that it as an apartment, as we had a microwave in the weirdest height,a Kettle, a sink and a spattering of k&f’s cups and glasses, fridge good size, but a hob and washing machine would have made it perfect . Surrounding area was good Asiatque for street food and shops. The area was well served by buses, boats, taxis and Tuk Tuks. The staff were extremely helpful from the doorman, reception staff and chamber maid, especially Diamond the waiter at breakfast, who after our first morning remembered how we each took our coffee. My sister and I have been traveling for 3 months at this point, and that was a charming touch, well done Sunreno. We were only going to stay three nights, but extended it to the full time we were in Bangkok, before moving in to Cambodia.
Stayed 3 nights in May 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Feb 2019

10/10 Excellent

ERICK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a nice place and good location. The room was clean and fresh.
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Great room, very clean. Will be staying there again.
Stayed 1 night in Feb 2019

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel helpfully staff
Stayed 3 nights in Feb 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good sized rooms, best location for Asiatique. Friendly and helpful staff.
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No hot water for shower , no shuttle bus and teach us how to go there
Stayed 5 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2018

10/10 Excellent

Paul

Room was clean and serviced daily. Staff speak good english and could not be more helpful. Had room with river view literally three minutes walk from Asiatique. No complaints at all and would definitely stay there again.
Stayed 5 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not worth for booking sea view room
Service is good but the river view is completely not as nice as the photo as shown. Water pressure is really low!
Stayed 1 night in Nov 2018

10/10 Excellent

Kachel, Hong Kong

Travelled with partner
Liked: Cleanliness, property conditions & facilities, room comfort
Although the location is a bit far from BTS, there’s the view of Ferris wheel from my room and go to Asiatique just in 5 mins. The most important is Staffs are very nice and helpful!
Stayed 2 nights in Nov 2018