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Reviews of The Quarter Phromphong by UHG

4 out of 5
The Quarter Phromphong by UHG
31 Soi Sukhumvit 31, Khlong Toei Nuea, Watthana, Bangkok, Bangkok

Reviews

8.8

Excellent

Rating 10 - Excellent. 112 out of 205 reviews" "
Rating 8 - Good. 61 out of 205 reviews" "
Rating 6 - Okay. 22 out of 205 reviews" "
Rating 4 - Poor. 2 out of 205 reviews" "
Rating 2 - Terrible. 8 out of 205 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Edward

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It serves it purpose. Plenty of good restaurants in the area
Stayed 1 night in Apr 2024
Response from Front desk team on 19 Apr 2024
Dear Khun Edward,Thank you so much for your review. We appreciate your valuable time to give feedback to us. We are absolutely delighted to hear of your pleasant experience with our services and facilities. We hope to see you again. With kind regards,

10/10 Excellent

Victoria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located near to public transport links and lots of shopping areas. The hotel offers a free shuttle to the MRT and the mall. Clean room with all the amenities required, great shower!
Stayed 1 night in Apr 2024
Response from Front desk team on 6 Apr 2024
Dear Khun Victoria,We are thrilled to hear that you enjoy staying with us.Wish to see you again in the near future.With kind regards,

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Mar 2024
Response from Khym on 6 Apr 2024
Dear Khun Patrick,We're truly honored to have you as a valued guest. Thank you for choosing us ,You're always welcome here. With kind regards,

10/10 Excellent

Louis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second time back on this trip checking in and room was ready at 12:30pm fortunately. This time was higher floor and service was great. The refund of incidental deposit was processed slow because the reception had to radio housekeeping in counting the in room mini bar. I would suggest putting a hold of refundable deposit on our credit card rather than cash which is what most of the hotels do. When you are in a hurry for airport shuttle, then the deposit cash can potentially not be refunded or forgetful.
Stayed 2 nights in Mar 2024
Response from Front desk team on 23 Mar 2024
Dear Khun Louis,Thank you for your time to give us review,We will take down note your suggestion and we are sorry for any inconvenienced cause during your staySincerely,

8/10 Good

Louis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a good location close to many restaurants and shops or shopping malls. It is about 15 minutes walk to MRT or hotel offers scheduled drop off and pick up shuttles from/to MRT or subway or shopping mall. The main attractions are a bit far away from the hotel but taxi or you know how to navigate the transit system would be helpful.
Stayed 2 nights in Mar 2024
Response from Front desk team on 11 Mar 2024
Dear Khun Louis,Thank you so much for taking time to share your experience with us. We are happy to hear that you enjoy staying with us.With Kind regards,

10/10 Excellent

Ciaran

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and an excellent location and room for the price. Certainly meets expectations
Stayed 4 nights in Feb 2024
Response from Front desk team on 23 Feb 2024
Dear Khun Ciaran,Thank you for your kind words about your stay. We are delighted to hear that you had such wonderful time here at our property. With kind regards,

8/10 Good

Keith V

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly. My room was nice and I enjoyed the gym.
Stayed 6 nights in Feb 2024
Response from Front desk team on 8 Feb 2024
Dear Khun Keith,We're truly honored to have you as a valued guest. Thank you for choosing us ,You're always welcome here. With kind regards,

10/10 Excellent

DONIYOR

Clean and great
Stayed 4 nights in Feb 2024
Response from Front desk team on 8 Feb 2024
Dear Khun Doniyor, Thank you so much for taking time to share your experience with us. We are happy to hear that you enjoy staying with us.With Kind regards,

8/10 Good

Mazahir

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are a decent size and offered very good value for money overall. Some attention to detail is needed with cleanliness, for example our floor was rather dusty and we had a lot of insects in the room.
Stayed 3 nights in Jan 2024
Response from Front desk team on 29 Jan 2024
Dear Khun Mazahir, Thank you fotr taking time to share your feedback. We appreciate you bringing this to our attention,and we are sorry to hear you were disappointed with your stay. Sincerely,

8/10 Good

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great modern hotel
Really great hotel in the heart of Sukhumvit. Near all the amenities and close enough to the bts and metro. They put on regular pick up buses too if you dont want to walk. Rooms really clean neat and tidy very modern too. Powerful showers too. Two key cards which helps with keeping room cool. Reception always welcoming. Pool and gym really good with good enough equipment to use the facilities
Stayed 3 nights in Jan 2024
Response from Front desk team on 24 Jan 2024
Dear Khun Jamie,We are happy to hear that you have a nice stayed at our Hotel on your recent visist in Bangkok.We put guest experience and satisfaction as our priority,your feedback is motivationg us to continue improve our service .With kind regards,

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Front desk team on 17 Jan 2024
Dear Khun Rob, Thank you for choosing to stay with us. Looking forward to welcome you back in the nearest future. Best regards,

10/10 Excellent

Robert

Liked: Property conditions & facilities
Response from Front desk team on 11 Mar 2024
Dear Khun Robert,We're truly honored to have you as a valued guest. Thank you for choosing us ,You're always welcome here. With kind regards,

6/10 Okay

Kai Keung Gary

Disliked: Amenities
Stayed 5 nights in Dec 2023
Response from Front desk team on 15 Jan 2024
Dear Khun Kai,Thank you for choosing to stay with us.We are looking forward to welcoming you againWith kind regards,

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We always stay here when in Bangkok
This is one of the finer properties we stayed at during our 4 week trip. Super water pressure wiith great hot water shower. This property has a circulating hot water system and full in house air conditioning. Great TV as I was able to access my Ubube channels. Shuttle is helpful. But not far walk to Latitude 21 and Asok BTS station. Many good restaurants in the area. Robin Hood has a great English breakfast weekdays after 9 am for 99 baht.
Stayed 3 nights in Jan 2024
Response from Front desk team on 17 Jan 2024
Dear Khun Douglas, Thank you for your kind words about your stay. We are delighted to hear that you had such wonderful time here at our property. With kind regards,

10/10 Excellent

Evan

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near BTS. Hotel is clean and quiet.
Stayed 8 nights in Dec 2023
Response from Front desk team on 2 Jan 2024
Dear Khun Evan,Thank you for your kind words about your stay. We are delighted to hear that you had such wonderful time here at our property.With kind regards,

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities, room comfort
Great value
Good location, helpful staff with restaurant and pook on the premises if you want to take the day off.
Stayed 5 nights in Dec 2023
Response from Front desk team on 2 Jan 2024
Dear Khun David, Thank you for your kind words about your stay. We are delighted to hear that you had such wonderful time here at our property.With kind regards,

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023
Response from Front desk team on 25 Dec 2023
Dear Khun Jonathan,Thank you very much for your review and hopefully to welcome you for next visit. With Kind Regards,

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location, good facilities & excellent staff. Used this hotel several times, that’s an endorsement in itself.
Stayed 1 night in Dec 2023
Response from Front desk team on 25 Dec 2023
Dear Khun John,We are so happy to hear that you enjoyed your stay with us.And that our good facilities and friendly staff were particular highlights.We'd love to welcome you back soon.With kind regards

10/10 Excellent

Richard R

Stayed 7 nights in Nov 2023
Response from Front desk team on 25 Dec 2023
Dear Khun Richard,Thank you very much for your review and hopefully to welcome you for next visit. With Kind Regards,

8/10 Good

gary

Liked: Staff & service, amenities, property conditions & facilities
Everything was good. I had some minor issues with the water. Once during my stay there was zero water early in the morning. It came on later. On another day there was very low water pressure.
Stayed 3 nights in Dec 2023
Response from Front desk team on 9 Dec 2023
Dear Khun Gary,Thank you for taking time to share your feedback. Please accept our apologies for any dissatisfaction you experienced during your visit. Sincerely,

8/10 Good

CHIN TIONG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly staffs😊
Stayed 3 nights in Nov 2023
Response from Front desk team on 9 Dec 2023
Dear Khun Chin, We would like to thank you for your kind feedback and look forward to welcome you back in the nearest future. With kind regards,

8/10 Good

Yat Wai

Liked: Cleanliness, staff & service
Stayed 5 nights in Nov 2023
Response from Front desk team on 3 Dec 2023
Dear Khun Yat Wai,Thank you so much for staying with us.Wish to welcome you again in the future.With kind regards,

10/10 Excellent

Kevin

Stayed 1 night in Nov 2023
Response from Front desk team on 18 Dec 2023
Dear Khun Kevin,Thank you for choosing to stay with us. Looking forward to welcome you back in the nearest future. Best regards,

10/10 Excellent

Raymond

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is clean. Staffs are friendly. Provided with shuttle services to terminal 21 mall. Breakfast foods are good with many choices. We stayed at this hotel for five nights and we will come back again next time.
Stayed 5 nights in Nov 2023
Response from Front desk team on 25 Nov 2023
Dear Khun Raymond,We are so thankful for your kind feedback and hopefully to welcome you again for your next visit.With kind regards,

6/10 Okay

Mark

Stayed 7 nights in Nov 2023
Response from Front desk team on 25 Dec 2023
Dear Khun Mark,Thank you very much for your review and hopefully to welcome you for next visit. With Kind Regards,

10/10 Excellent

Katlyn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, great breakfast selection. Many restaurants within walking distance. I highly recommend this hotel if you want to be just outside of the city but still have all the amenities.
Response from Front desk team on 21 Nov 2023
Dear Khun Kathlyn,We are so thankful for your kind feedback and hopefully to welcome you again for your next visit.With kind regards,

10/10 Excellent

Tyr

Stayed 3 nights in Nov 2023
Response from Front desk team on 25 Nov 2023
Dear Khun Tyr,Thank you so much for for choosing to stay with , and taking time to give us feedback.With Kind Regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2023
Response from Front desk team on 15 Nov 2023
Dear Sir/Madam,Thank you very much for your review and hopefully to welcome you for next visit.With Kind Regards,

10/10 Excellent

Ching Lan Sabina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time staying here and I’ve to say that the staff have been helpful, rooms are clean and the area is pretty close to some very good eateries. On the down side, depending on which side of the hotel you’re placed, over the weekend it can get pretty loud. We are next to a bar so understandably we can here the going ins in the next building, barely 10ft away from you. I asked for an extra pillow and a sheet and was told that since each room already had 2 pillows per person, that should be enough and if I required the extra sheet, I would need to pay extra. Never faced such a thing in any other hotels I’ve stayed. Bit other than these 2 issues, my stay was good. Nothing ear plugs and some creativity couldn’t solve.
Stayed 7 nights in Nov 2023
Response from Front desk team on 18 Nov 2023
Dear Khun Ching,Thank you for taking time to share your feedback. Please accept our apologies for any dissatisfaction you experienced during your visit.Sincerely,

10/10 Excellent

Jolie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quarter was directly in an area with a lot of good restaurants catered to western taste along with local eats. Close to main road with tons of street venders and local transportations.
Stayed 5 nights in Nov 2023
Response from Front desk team on 13 Nov 2023
Dear Khun Jolie,Thank you so much for staying with us. We are looking forward for you next visit.With Kind Regards,

8/10 Good

Richard

Stayed 2 nights in Nov 2023
Response from Front desk team on 25 Dec 2023
Dear Khun Richard,Thank you for choosing to stay with us. Looking forward to welcome you back in the nearest future. Best regards,

10/10 Excellent

Mun Choong

Liked: Cleanliness, staff & service, property conditions & facilities
Quite surrounding and not much traffic and bed is comfortable .
Stayed 4 nights in Nov 2023
Response from Front desk team on 13 Nov 2023
Dear Khun Mun Choong,Thank you so much for staying with us. We are looking forward for you next visit.With Kind Regards,

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Top hotel from check in to check out..excellent staff..definitely stay again ..k
Stayed 7 nights in Oct 2023
Response from Front desk team on 11 Nov 2023
Dear Khun Kevin,We're really grateful and appreciate you taking the time to share your review and rating with us. We hope to see you again soon With kind regards,

10/10 Excellent

Jacqueline, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023
Response from Front desk team on 11 Nov 2023
Dear Khun Jurg,Thank you very much for your review and hopefully to welcome you for next visit. With Kind Regards,

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel for the price. Some of the businesses near by only cater to Japanese or Korean and don’t like white westerners even though have just as much money to spend. Only negative about hotel was sauna was not working during my stay and the front desk at check in didn’t notify about this. My floor there was a leak in hallway roof and made area smelly and just had a bucket to catch the water in the middle of hall. Can get a little loud from other guest in hallways with not a lot of sound proofing
Stayed 3 nights in Nov 2023
Response from Front desk team on 8 Nov 2023
Dear Khun Michael,Thank you so much for giving your time to give us feedback.We're sorry you were unhappy during your stay.We'll work hard to fix the issue you experienced, Thanks for letting us know.Sincerely,

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
A later check out would be good.
Stayed 1 night in Nov 2023
Response from Front desk team on 5 Nov 2023
Dear Khun RobertWe're really grateful and appreciate you taking the time to share your review and rating with us. We hope to see you again soon With kind regards,

8/10 Good

Robert

Liked: Cleanliness, staff & service
Nice staff. A bit of a walk to BTS
Stayed 7 nights in Oct 2023
Response from Front desk team on 1 Nov 2023
Dear Khun Robert,We are so thankful for your kind feedback and hopefully to welcome you again for your next visit.With kind regards,

6/10 Okay

Rick

OK for the money
The room was very very small and they charged me B500 for a stain on the sheet which I thought was ridiculous for the money hotel was OK
Stayed 6 nights in Oct 2023
Response from Front desk team on 1 Nov 2023
Dear Khun Rick,Thank you for taking time to share your feedback. Please accept our apologies for any dissatisfaction you experienced during your visit. Sincerely,

10/10 Excellent

Man Yee

Stayed 3 nights in Oct 2023
Response from Front desk team on 15 Nov 2023
Dear Khun Man yee,Thank you very much for your review and hopefully to welcome you for next visit.With Kind Regards,

8/10 Good

Ping Yin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good choice
Room is big and clean and new! I love it
Stayed 2 nights in Sep 2023
Response from Front desk team on 25 Oct 2023
Dear Khun Pin Ying,Thank you very much for your feedback and hopefully to welcome you for next visit.With Kind Regards,

8/10 Good

CHANAJIT

Stayed 1 night in Oct 2023
Response from Front desk team on 27 Oct 2023
Dear Khun Chanajit,Thank you so much for staying with us. We are looking forward for you next visit.With Kind Regards,

8/10 Good

Leigh

Stayed 1 night in Oct 2023
Response from Front desk team on 9 Nov 2023
Dear Khun Seiji,We would like to thank you for giving your precious time to give us revie. and feedback ,Looking forward to welcome you back in the nearest future.Best regards,

8/10 Good

STEVEN

Liked: Cleanliness, staff & service
Stayed 5 nights in Oct 2023
Response from Front desk team on 18 Oct 2023
Dear Khun Steven,Thank you for chosing to stay with us.Best Regards,

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2023
Response from Front desk team on 16 Oct 2023
Dear Khun Scott,Thank you so much for for choosing to stay with , and taking time to give us feedback.With Kind Regards,

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mostly enjoyed the hotel. Only thing to be improved would be the very sad gym. Not much equipment and leaks water from the ceiling which creates a slip hazard.
Stayed 3 nights in Oct 2023
Response from Front desk team on 16 Oct 2023
Dear Khun Daniel,Thank you for taking time to share your feedback. Please accept our apologies for any dissatisfaction you experience, we will hand over to our maintenance staff this problem.Sincerely,

8/10 Good

Mark

Stayed 2 nights in Oct 2023
Response from Front desk team on 4 Nov 2023
Dear Khun Marc,Thank you so much for staying with us. We are looking forward for you next visit. With Kind Regards,

10/10 Excellent

Jean yves

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solo trip
Always great staying at quarter
Stayed 1 night in Oct 2023
Response from Front desk team on 11 Oct 2023
Dear Khun Jean,Thank you so much for staying with us. We are looking forward for you next visit. With Kind Regards,

10/10 Excellent

Dandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great rooftop pool
Arrived early, I used the common area by the gym to work on my laptop. Very comfortable. Clean and modern room with well equipped gym and rooftop pool. Area is very strategic, plenty of cafes and restaurants around. Receptionists are extremely friendly and helpful. Although it's walking distance to the MRT and BTS stations, they provide free shuttle too, great for people with luggages. I would definitely stay here again.
Stayed 1 night in Oct 2023
Response from Front desk team on 10 Oct 2023
Dear Khun DandyThank you so much for giving us good review, We are looking forward for you next visit. With Kind Regards,

10/10 Excellent

Leon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New modern hotel
Nice new modern hotel that is like a serviced apartment. Friendly and helpful staff. Got a free upgrade. 10/10.
Stayed 1 night in Sep 2023
Response from Front desk team on 9 Oct 2023
Dear Khun Leon,We are so thankful for your kind feedback and hopefully to welcome you again for your next visit.With kind regards,

10/10 Excellent

Si Liang Kevin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and new. 7-11 is 30second walking distant very convenient
Response from Front desk team on 9 Oct 2023
Dear Khun Liang,Thank you so much for your kind feedback and hopefully to welcome you again for your next visit.With kind regard