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Reviews of Nego Home

2 out of 5
Nego Home
45/5 Ekkamai Soi 28, Sukhumvit 63, Klongtan, Bangkok

Reviews

6.0
Rating 10 - Excellent. 1 out of 2 reviews" "
Rating 8 - Good. 0 out of 2 reviews" "
Rating 6 - Okay. 0 out of 2 reviews" "
Rating 4 - Poor. 0 out of 2 reviews" "
Rating 2 - Terrible. 1 out of 2 reviews" "

7.0/10

Cleanliness

7.0/10

Staff & service

10/10

Amenities

7.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked Nego Home, but the owners actually transferred us over a few blocks to the Nego Home Ancient Hotel, which we LOVED. Located in the trendy neighborhood Ekkamai, Nego Home Ancient Hotel is a wonderful, charismatic and quaint hotel. It's quirky and magical. Owned by Jeff and Angie who take excellent care of their guests and have great staff members. There is home-cooked breakfast every morning as well. Highly recommend!
Stayed 1 night in Jun 2019

2/10 Terrible

John

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
I booked nego home but the hotel is actually closed but no one informed you until u arrived. Thoe owner told u was full and transferred u to another nego ancient hotel, that waste me lots of time, I booked one and double 3 ppl room and when i came to hotel, he needs me to give hime the booking in order to proof or give additional 400b in order to sleep. That is at the 2 am in the morning. What the hell.
Stayed 2 nights in Feb 2019
Response from Angie on 12 Mar 2019
Dear Mr Jhon,sorry for your unhappy experience,, we did not receive any booking confirmation letter from Expedia,that's the main reason why we didn't reserve a room for you that day,regarding for this problem, we already report to Expedia center. and because of not receiving confirmation letter, we were not sure which room you booked,so we asked to show the booking Number, finally we made everything clear,we didn't get extra payment from you. sorry again for the unhappy experience caused for you.we will improve ourselves next time.