All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Genuinely enjoyed my trip and stay here! The staff was friendly and very helpful! I got there at 7:30am and there was no pressure to check in early but offered as well as alternatives if I wanted to wait.
The cleaning staff was so kind, if I had questions or needed help, she made sure to help me!
Add in convenience of location being close to everything yet very quiet and not loud at all. I will definitely be back again!
Shakira Renee
Stayed 5 nights in Apr 2024
Response from Ake on 29 Apr 2024
Thank You for choosing Hotel Icon Bangkok! We were glad you had an enjoyable stay with us. We look forward to welcoming you back soon
Hotel Icon is an affordable option among all that Bangkok offers. I have been coming to Bangkok for many years and Hotel Icon Bangkok is very conveniently located to the BTS Phloen Chit Station making getting around Bangkok very easy and efficient. My stay was very comfortable and I really enjoyed the room I was in. I especially liked how the walls separating the bathroom from the bedroom were two thick panes of aquamarine translucent glass, part of the walk in shower which has another thick pane of transparent glass between it and the toilet making for a spacious feel. I would definitely stay again!
Harry
Stayed 26 nights in Mar 2024
Response from Ake on 29 Apr 2024
Thank You for choosing Hotel Icon Bangkok! We were glad you had an enjoyable stay with us. We look forward to welcoming you back soon
10/10 Excellent
Aaron
9 Apr 2024
Aaron
Stayed 2 nights in Apr 2024
Response from Ake on 29 Apr 2024
Thank You for your loyalty at Hotel Icon Bangkok! We look forward to welcoming you back soon!
It is clean and very classy room. I like the color combination and the brightness of the hotel.
But the bathroom brings some smell from i side. I think when they do the finishing of the construction.
Need to be fixed
Eyerusalem Kifetew
Stayed 3 nights in Mar 2024
Response from ake on 29 Apr 2024
Thank You for choosing Hotel Icon Bangkok! We were glad you had an enjoyable stay with us. We look forward to welcoming you back soon
Excellent location. Skytrain and major shopping areas very close. Very poor service. I cut my toe in the shower due to broken tiles, then had to beg staff for plasters and ice. Very poor service. Staff rude and not willing to help in any way. Manager on holiday for 3 days HR manager cant sprak english. No compensation. Didnt even offer to wash blood stained trainers and sock. Food over priced. Hotel taxi services charges more then street taxis. I will not return!
Adeeb
Stayed 5 nights in Feb 2024
2/10 Terrible
TONY
Travelled with family
17 Feb 2024
Disliked: Cleanliness, staff & service
Hotel would not refund despite no stay. I couldn’t make it. Bad service. Avoid.
The staff was super great. The only complaint was our room wasn’t as very soundproof we could hear the people in the next room. Location staff was great.
The hotel was very good. It is in a convenient location close to Sukhumvit Road and the train. The hotel is comfortable and clean and has a nice pool. The hotel is not quite as fancy as some of the major international hotels - but the price of the rooms was reasonable. Overall I would recommend the hotel if you want to stay somewhere that is quite decent but don't want to spend on one of the top end hotels, I thought this was a very good mid range hotel.
I have stayed at icon many times. It is a nice hotel that is clse enough but not too close. The staff are great, rooms are clean and just all around nice.
Dear Dan,Thank you for staying with us. Have a wonderful day.Kind regards,
6/10 Okay
Lilian, Clarksburg
Travelled with family
3 Jul 2023
Liked: Cleanliness
Disliked: Staff & service
Stayed here in 2018 and it was a pleasant place to stay; that’s why I came back. As of July 2023 the place isn’t in good shape. From dirty elevators to overused towels. Front desk girl was the least helpful one can be. The only good part of it was the sweetest lady at the taxi-tours desk. Not only she was helpful, but offers cheaper price’s compared to other places…even Grub.
Lilian
Stayed 4 nights in Jun 2023
Response from Joseph on 4 Jul 2023
Dear Lilian,We sincerely regret to hear of of your disappointment with regards to the services and the upkeep of the hotel.Please be assured that we will seriously look into the matter and will strive to improve our overall standards.Once again thank you for your candid comments and we hope to get another opportunity to make it up to you.Sincerely
A great stay, lovely staff and ideal location for Nana, BTS rail links and great shopping. Good room, clean and spacious. Swimming pool and bar on roof. Good breakfast with plenty of choices at the buffet. Staff amazing and could not have been more friendly and helpful. A+
Michael
Stayed 2 nights in Jun 2023
Response from Joseph on 12 Jun 2023
Dear Michael,Thank you for sharing your stay experience. We're happy to hear that our staff were highly rated by you and the facilities were to your high expectations.We hope to get another opportunity to welcome you back soon.Kind regards,
4/10 Poor
Neem
13 May 2023
Neem
Stayed 1 night in May 2023
Response from Joseph on 2 Jun 2023
Dear Neem,Thank you for staying with us. Have a pleasant day.Kind regards,
Great location close to BTS, food and entertainment.
Shirley
Stayed 1 night in Jan 2023
Response from Ake on 15 Jan 2023
Thank You the great view and for choosing Hotel Icon Bangkok.We were glad to have you stay with us, we look forward to welcoming you back in the near future.
Was pleased to start travelling again. Hotel Icin has been my favourite choice in Bangkok. Due to location and service rendered. Rooms are comfortable and spacious. Staff are friendly and helpful.
Great place to stay.
Abdul Rahman bin
Stayed 7 nights in Jan 2023
Response from Joseph on 14 Jan 2023
Dear Abdul Rahman,Thank you for your kind compliments. It was a pleasure having you stay with us. We hope to see you again soon..Kind regards
10/10 Excellent
Michael
31 Dec 2022
Michael
Stayed 1 night in Dec 2022
Response from Joseph on 4 Jan 2023
Dear Michael,Thank you for staying with us. We hope to see you again soon.Kind regards,
Clean place nice staff. Will not let you check in early so plan ahead . Good location close to BTS and nana plaza. Breakfast was decent
Thomas
Stayed 2 nights in Nov 2022
Response from Joseph on 18 Nov 2022
Dear Thomas,Thank you for sharing your stay experience. We're sorry to hear that we were unable to accomodate an early check in due to our high occupancy. We're glad to hear that you enjoyed the great location going around Bangkok.Kind regards,