Interior entrance
Check availability

Reviews of Grand Business Inn

3 out of 5
Grand Business Inn
2/4, 2/11 Sukhumvit 11, Sukhumvit Road, Wattana, Bangkok

Reviews

8.0

Very good

Rating 10 - Excellent. 177 out of 637 reviews" "
Rating 8 - Good. 301 out of 637 reviews" "
Rating 6 - Okay. 111 out of 637 reviews" "
Rating 4 - Poor. 35 out of 637 reviews" "
Rating 2 - Terrible. 13 out of 637 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Tommy

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2022

8/10 Good

TC

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2022

10/10 Excellent

robert

Liked: Property conditions & facilities
Will be back
Very nice ... bathroom with either shower or tub ... large king size bed ...
Stayed 1 night in Aug 2022

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stay in Bangkok
I stayed at the Grand Business Inn for 1 night. It was absolutely perfect. The staff at the front desk were very nice and kind. The room was clean and a perfect size. Bed was a little too firm but good enough. Bathroom was very good and very clean - brand new shower curtain. The location of this hotel is great - pretty much immediate access off of Nana BTS station, it is at the very start of Soi 11 so this is nice. I did not eat at their restaurant but it looked very good and has a good reputation. I would stay here again in future.
Stayed 1 night in Sep 2020

10/10 Excellent

Carl

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020
Response from Anucha on 18 Sept 2020
Dear Guest, Thank you for your stay at our hotel and rate our hotel with full satisfaction. We are looking forward to see you again soon. Warm regards.

8/10 Good

Frederick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean good value.next to sky train.would stay again.good value
Stayed 1 night in Aug 2020
Response from Anucha on 8 Sept 2020
Dear Guest, Thank you for your stay at our hotel and glad that you are satisfied with the hotel. We are looking forward to see you again in the near future. Warm regards.

10/10 Excellent

John, Jomtien

Liked: Cleanliness, staff & service
Great spot with fair price. Easy access to BTS, malls and entertainment. The hotel staff made us feel safe and respected!
Stayed 2 nights in Jul 2020
Response from Anucha on 4 Aug 2020
Dear Guest, We all appreciate for your stay at our hotel and your satisfiaction towards our staff and location as well as the fair price. We are looking forward to welcome you again to stay at our hotel in the near future. Thank you.

8/10 Good

Ilada

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020
Response from Anucha on 29 Jul 2020
Dear Guest, Thank you for staying at our hotel and kindly give us the preference marks. We are looking forward to serve you again in the near future. Warm regards.

2/10 Terrible

Ahmad

Stayed 1 night in Jun 2020
Response from Anucha on 7 Jul 2020
Dear Guest, Thank you for your rating and we are sorry for your unsatisfactory stay at our hotel. If possible, kindly give your comments on the specific point that made you unsatisfied which we shall use to correct it.

10/10 Excellent

Roland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grand Business Hotel - a very good choice!
A stay at the Grand Business Hotel is absolutely recommendable. Very friendly staff, very good service, all facilities clean, various choices of breakfast types, very good location, just a few steps fromt BTS station Nana, some shopping centers in walking distances, plenty of restaurants close by.
Stayed 2 nights in May 2020
Response from Anucha on 5 Jun 2020
Dear Guest, Please accept our appreciation for your stay at our hotel and we are glad that you like our service, location, staff, cleanliness and breakfast. We are looking foward to see again soon. Warm regards.

10/10 Excellent

Chester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding
Staff is wonderful Rooms are nice for the money. Location is great
Stayed 1 night in Mar 2020
Response from Anucha on 12 Mar 2020
Dear Guest, We appreciate your kind stay at our hotel and rating your preference for the hotel. We are glad that you like our room and location. We are looking forward to see you again soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2020
Response from Anucha on 19 Feb 2020
Dear Guest, Thank you for your kind rating our hotel which shows our satisfaction during your stay at our hotel.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
MUST READ BEFORE YOU BOOK
Cheats, Dirty and Noisy. Do not be misled by the pictures shown on the booking sites. They are all lies. I was misled to believe that I will get the room according to the descriptions. I booked their top of the range room which is the biggest and most expensive one called Grand Suit . Guess what, on arrival I realised that it has NO WINDOW !! Can you imagine that?! The pictures showed nice bright suits with curtains and the descriptions never mentioned that the rooms have no windows, such a crucial information was withheld from us. The room was dark, gloomy, highly humid, depressive and definitely not suitable for human habitation. I protested to the staff and they said : " ALL Grand Suits come with no windows, didn't you know that? " . They also said that only some of the rooms in this hotel have windows. They offered me to downgrade to Executive Room which comes with a window. I had no choice but to accept the downgrade. I spent 12 miserable nights in this hotel as the room was dirty and humid with no ventilation to get the steam out of the bathroom. The so called window was dirty with dirty curtains and dusty net and far from being sound-proved, so the room was noisy even with the window closed as it faces the main street. No proper lighting, just few lamps scattered in the room. Towels and sheets provided were dirty every single time with blood and human secretions staining. Breakfast was awful and dishonest. I WILL NOT BOOK A ROOM AT THIS HOTEL EVEN FOR FREE, TRUST ME
Dirty towels 1
Dirty towels 2
Dirty towels 3
Stayed 12 nights in Jan 2020
Response from Anucha on 4 Feb 2020
Dear Guest, Our appreciation for your stay at our hotel and provide us your feedback. Please accept our sincere apology for your inconvenience and disssatisfactiion during your stay. We shall monitor and try our best to fix the problems you mentioned that you faced during your stay. We shall treat this as valuable advice to our organization and it is required to be fixed accordingly.

8/10 Good

Verified traveller

Stayed 7 nights in Jan 2020
Response from Anucha on 22 Jan 2020
Dear Guest, Thank you for your stay at Grand Business Inn and give your preferences rating.

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Stayed 3 nights in Jan 2020
Response from Anucha on 14 Jan 2020
Dear Guest, Thank you for your stay at our hotel and give your rating towards our services.

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location. CloSe to nana BTS. You get what you pay for. If you want a base and somewhere to sleep it’s good. If you like luxury I’d pay more.
Stayed 1 night in Jan 2020
Response from Anucha on 13 Jan 2020
Dear Guest, Thank you for your rating and your satisfaction for the location of our hotel.

8/10 Good

George

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb service, location and price. Really good restaurant. Good WiFi. Issues: WiFi, though good, requires frequent re-registration. Just an annoyance.
Stayed 4 nights in Jan 2020

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
The hotel has a good location - it is near to Nana BTS and massage centres. However we did not manage to get 3 single beds that we requested for the triple room we booked.
Stayed 2 nights in Dec 2019
Response from Anucha on 6 Jan 2020
Dear Guest, Thank for your stay at our hotel. We would like to apologize that we do not have 3 single beds in triple room. We have one double bed and one single bed in Triple room. Sorry for the inconvenience.

8/10 Good

Rony, Tel Aviv

Liked: Cleanliness, staff & service, amenities
Great service in the heart of the touristic center. Room is a bit old, no standard amenities that you expect in a hotel, also bed is quite hard for my taste. But overall for the price it's a no brainer - great deal! also had a great breakfast.
Stayed 1 night in Dec 2019
Response from Anucha on 6 Jan 2020
Dear Guest, Thank you for your stay and give us your valuable comments so that we can present to the management.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019
Response from anucha on 1 Jan 2020
Dear Guest, Thank you for your stay at our hotel and give your rating marks.

6/10 Okay

eric

Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Very close to Nana BTS and there is a 7Eleven at the corner.
Stayed 1 night in Dec 2019
Response from Anucha on 18 Dec 2019
Dear Guest, Appreciate your stay at our hotel and provide us the hotel rating and glad that you like our hotel location. Looking foward to see you soon.

6/10 Okay

John K

Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained for its age. But still require hair dryer
Stayed 3 nights in Nov 2019
Response from Anucha on 25 Nov 2019
Dear Gurst, Thank you for your rating and comment. The hair dryer is available on request from the recption counter. Our apology for the inconvenience.

10/10 Excellent

jinky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very accessible place
Very good staff
Stayed 1 night in Nov 2019
Response from Anucha on 7 Nov 2019
We appreciate and glad that you like our place and satifsy with our staff.

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
value for money, clean, no complain very good location
Stayed 4 nights in Oct 2019
Response from Anucha on 28 Oct 2019
Thank you for your comment and your stay at our hotel.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very good and nice location . Staff are very nice. Closest to train station
Stayed 1 night in Oct 2019
Response from Anucha on 8 Oct 2019
Appreciate for your stay at our hotel and glad that you like our hotel location and happy with our staff.

8/10 Good

Lisa, Houston, TX

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of this property was really convenient. About 5 minutes walk to the subway system and along the Soi 11 in the Sukhumvit area. We were able to easily walk to a rooftop bar in the area that we had read about. Our room was quiet spacious but very dark and gloomy. You can clearly see that the furnishing were a bit outdated and there is a list of all the prices you will be charged if something in your room goes missing - classy! BUT....the location more than makes up for it so we were satisfied with our stay.
Stayed 3 nights in Nov 2018
Response from Anucha on 3 Oct 2019
Thank you for your stay and you like the hotel. Appreciate your feedback for the management to consider on it.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grand Business Inn
Great customer service. The room was very nice and the location amazing. Will stay there again for sure.
Stayed 3 nights in Sep 2019
Response from Anucha on 23 Sept 2019
Thank you for your stay at our hotel. We appreciate for your feedback and glad that you like our premises.

6/10 Okay

Verified traveller

Stayed 4 nights in Sep 2019
Response from Anucha on 18 Sept 2019
Thank you for your stay and appreciate your feedback.

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Nearby BTS NaNa station, good staff, room clean, air-con very cold, good & nice Thai food nearby, 7-11 & family Mart nearby..Good location
Stayed 3 nights in Sep 2019
Response from Anucha on 10 Sept 2019
We appreciate your stay at our hotel and glad that you like the location of the hotel as well.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Aug 2019
Response from Anucha on 27 Aug 2019
We appreciate your stay at our hotel and share your rating to our services.

8/10 Good

Göran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019
Response from Anucha on 16 Aug 2019
We appreciate for your rating our hotel and your stay at our hotel.

6/10 Okay

RS, Singapore

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
I was provided a room in 2nd floor. Thre was a window Once opened the curtain i show only cable running outside in a unorganised manner. There was no view at all. When approached the staff at the reception she was very rude and didn't entertain my request for change of room. Breakfast was very basic. Bed was very rough. Only positive thing about this hotel is close to BTS station.
Stayed 2 nights in Jul 2019
Response from Anucha on 12 Aug 2019
Pease accept our apology for the inconvenience caused to you during your stay at our hotel. We shall check and fix the problems face by you.

8/10 Good

PK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant Stay
Location : Nana BTS is much nearer - 5mins walk. Conveniantly located for eateries & stores. Hotel : Well presented, Reception staffs friendly and offered early check-in & check-out was fast & efficient. Rooms are clean and big, would hv bn better if more bright lights are in place. House-keeping has bn up to standard. Overall, Pleasant. Keep up the good work guys..
Stayed 1 night in Aug 2019
Response from Anucha on 5 Aug 2019
Thank you for your stay at our hotel and give us your kind comments.

6/10 Okay

Peter

Liked: Cleanliness, property conditions & facilities
Reasonably comfortable in a small room but very noisy.
Stayed 3 nights in Jul 2019
Response from Anucha on 29 Jul 2019
Appreciate for your stay at our hotel and give your rating and comment.

10/10 Excellent

Joao Paulo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
evaluation
Very good hotel
Stayed 4 nights in Jun 2019
Response from Anucha on 16 Jul 2019
We appreciate your stay at our hotel and share us your comment.

8/10 Good

soon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a good place to stay
hotel location and staff are good
Stayed 4 nights in Jul 2019
Response from Anucha on 12 Jul 2019
Thank you for your kind comment and rating for our hotel. We are looking forward to see soon.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was really happy my short holiday with ur team friendly staff and very nice. Hopefully next time I’ll come to Bangkok I’ll stay in there Thank you for everything 😊😊😊
Stayed 6 nights in Jul 2019
Response from Anucha on 11 Jul 2019
Appreciate your comment and rating for our hotel. Looking foward to see you soon.

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
It seems that there are bed bugs cos i woke up having bites on both my legs
Stayed 5 nights in Jun 2019
Response from Anucha on 27 Jun 2019
Our apology for the inconvenience. We shall look into this matter and fix it. Thank you for your stay at our hotel.

10/10 Excellent

kelvin, Kuala Lumpur

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to nearby mall like robinson, nana plaza, bts train and many other. rooms were clean, very comfortable, staffs were very friendly. Worth a stay over here. Located in center, accessible to most of the touristy places.
Stayed 2 nights in Jun 2019
Response from Anucha on 25 Jun 2019
Appreciate your rating our hotel and choosing to stay at our hotel.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2019
Response from Anucha on 24 Jun 2019
Thank you for your stay at our hotel and rating our hotel and services.

8/10 Good

Aljun2020, Malaysia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is just 2 min, walk from Nana Station and restaurant are all around the place. The hotel crew and staff are all friendly. The only I dislike are the towels, they are bit old and over used, better replace them with new ones. But definitely will stay here again in the near future.
Stayed 3 nights in Jun 2019
Response from Anucha on 17 Jun 2019
We appreciate your kind comment and rating. We shall look into your suggestion on towels which are bit old. Thank you for your stay at our hotel.

10/10 Excellent

Abdullah Al

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Near all what you want
I m happy with this hotel try to stay when I visit BANGKOK
Stayed 1 night in May 2019
Response from Anucha on 28 May 2019
We appreciate your kind comment and rating. Thank your for your stay at our hotel.

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Was only there for 1 night. Didnt get to take advantage of the amenities. It is convenient to Sukhumvit Nana station. Room was nice and clean with good ac. Nice place for the price and quick stay.
Stayed 1 night in Apr 2019
Response from Anucha on 20 May 2019
Appreciate for your stay at our hotel. Thank you for your comment.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very kindly and friendly.
Stayed 6 nights in Apr 2019
Response from Anucha on 6 May 2019
Thank you for your stay at our hotel and rate our services and location.

8/10 Good

VinceKong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location & only 1 mins walk to Nana BTS station. Staffs very friendly and helpful. Only drawback was the mattress must be one of the hardest that we'll slept in any hotels so far !
Stayed 3 nights in Apr 2019
Response from Anucha on 9 May 2019
We appreciate your stay at our hotel. Your comment has been forwarded to the management for their consideration.

8/10 Good

Kok Hway

Liked: Cleanliness, property conditions & facilities, room comfort
Nothing special
Stayed 1 night in Apr 2019
Response from Anucha on 9 May 2019
Thank you for your stay at our hotel.

2/10 Terrible

Mary

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Grand Business Inn was not what we expected. If you're going by the pictures - the images of the room do not reflect the actual hotel. Hotel was a small building amongst other large hotels. The rooms did not have built in aircon - which made the aircon take a while to load, beds did not look very clean, also very loud even in the rooms enough to feel you could not have your own space. We also had a strange experience where they put two pillows on each bed the first night, then when cleaned the next day they removed the extra pillows. This was very confusing for us as being so tired already, we found the pillows were kept in the closet with no cases. When asking if we could have those extra pillow cases for them, they gave us a huge run around and after an 1.5hr wait, told us "we have no clean laundry". With our remaining nights they never gave us the pillows back - making us think it is only for show for the first night you stay. Hugely disappointed for us when we've been to Bangkok many times and have not experienced this. I recommend staying at a well known hotel next time.
Stayed 4 nights in Mar 2019
Response from Anucha on 28 May 2019
Please accepot our apology for the invonvenience caused to you during your stay. Thank you for your valuable comments which we shall work hard to fix them.

10/10 Excellent

ChrisLin

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staffs are really nice and helpful and the food at the restaurant was Delicious but expensive.
Stayed 3 nights in Apr 2019
Response from Anucha on 22 Apr 2019
Thank you for your stay at our hotel and rating our services.