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Reviews of Benviar Tonson Residence

4 out of 5
Benviar Tonson Residence
58 Tonson Residence, Soi Tonson, Ploenchit Rd, Lumpini, Pathumwan, Bangkok, Bangkok

Reviews

8.6

Excellent

Rating 10 - Excellent. 99 out of 226 reviews" "
Rating 8 - Good. 98 out of 226 reviews" "
Rating 6 - Okay. 18 out of 226 reviews" "
Rating 4 - Poor. 6 out of 226 reviews" "
Rating 2 - Terrible. 5 out of 226 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Blong

Liked: Cleanliness, property conditions & facilities
The location is close enough to many fourth spots, but not right in it, which I think is good.
Stayed 2 nights in Jan 2024
Response from Sales Executive Officer on 11 Jan 2024
Dear Blong ThaoWe would like to thank you for your appreciation regarding your recent visit at Benviar Tonson Residence. It is with great pleasure that we received your compliments. I will share your kind feedback with our team. We hope to welcome you back in a near future. Best Regards,

10/10 Excellent

Vivek Arun

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Sep 2023
Response from Kat on 15 Sept 2023
Dear Vivek Arun,We would like to thank you for your appreciation regarding your recent visit at Benviar Tonson Residence. It is with great pleasure that we received your compliments. I will share your kind feedback with our team. We hope to welcome you back in a near future. Best Regards, KatSales executive officer.

10/10 Excellent

Elaine Lui Yi

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Dec 2022

10/10 Excellent

Elaine Lui Yi

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service all the way. We booked this accommodation back in 2020, then covid struck, we had to postpone the trip. Thankfully this property held our reservation and we will finally able to fulfill it 2 years later. Everyone in my travel group loves this accommodation!
Response from Rungaroon S. (Sales and marketing officer) on 7 Dec 2022
Dear Elaine Lui Yi, Thank you for taking the time to share your very positive feedback about your recent stay at Benviar Tonson Residence. It was indeed a pleasure to have you stay with us and we are glad that you thoroughly enjoyed your time here. We are certainly looking forward to welcoming you back again very soon. Thank you once again for your wonderful review.

10/10 Excellent

Dean

Business traveller
Liked: Cleanliness, room comfort
Good value for the area. Very spacious. Would stay there again. Staff pleasant. Stay was hassle free. All good.
Stayed 2 nights in Nov 2022
Response from Rungaroon S. Sales and marketing on 2 Dec 2022
Dear Dean, Thank you for taking the time to share your very positive feedback about your recent stay at Benviar Tonson Residence. It was indeed a pleasure to have you stay with us and we are glad that you thoroughly enjoyed your time here. We are certainly looking forward to welcoming you back again very soon. Thank you once again for your wonderful review.

10/10 Excellent

Mark

Travelled with group
Liked: Cleanliness, room comfort
A perfect stay
Friends from 3 continents arrived at the Benviar Tonson Residence in July (and of all times Big Buddha Day with no alcohol for 2 days!). Anyway, the hotel had informed us a week prior to our arrival that the 4 bedroom we booked was unavailable due to maintenance but was very helpful along with hotels.com to replace us with a Premium 3 bedroom + seperate 1 bedroom. The Premium 3 bedroom was very nice. Nice view, good sized balcony, full kitchen, working laundry, good entertainment system with projector and good size bedrooms and beds. The only feedback I'll give is that a proper sofa would be much more fitting (and comfortable). Location was good... definitely walkable to the BTS but we mainly rideshared around due to the rain. Often took about 15 mins to/from Central World with the jam which is about the same as if on foot. Service was efficient. There were an army of cleaners and maintenance that kept the rooms at tip top shape. Overall, I loved it and will definitely stay again.
Stayed 5 nights in Jul 2022

8/10 Good

Napassawan

Travelled with family
Liked: Cleanliness, room comfort
Comfortable and specious, but the staff are very cold.
Stayed 1 night in Jul 2020
Response from Parichat D. on 30 Jul 2020
Dear Khun Napassawan, Thank you so much for taking the time to write such kind words about Benviar Tonson Residence , further to your recent visit at our residence. We are truly delighted to read that you and your family had a pleasant stay with us. Furthermore, we do apologize if there's anything cause you inconvenience. Thank you very much for the feedback as well. It's very important for us to know and we can improve our services. We also hope to have the pleasure of welcoming you back soon. Best Regards, Benviar Tonson Residence Team

8/10 Good

Ratsamee

Liked: Cleanliness, room comfort
Stayed 1 night in Apr 2020

10/10 Excellent

Victor, Singapore

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Location very good. Free transport in the residences to Chitlom MRT Every unit is different, clean, big and spacious. Definitely worth the price 1 small bad thing is just the shower hot/cold adjuster not working well. But overall no issue with showering
Stayed 3 nights in Mar 2020
Response from Parichat D. on 10 Mar 2020
Dear Victor Thank you so much for taking the time to write such kind words about Benviar Tonson Residence , further to your recent visit at our hotel. We are truly delighted to read that you had a very pleasant stay with us. Also, thank you so much for your feedback about water heater. Our technician has fixed it already to make sure that it is working properly. We hope to have the pleasure of welcoming you back soon. Best regards, Benviar Tonson Management

8/10 Good

Yoke Boo

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Carpet hv small pieces broken glass cut my leg after first nite
Stayed 2 nights in Feb 2020
Response from Parichat D. on 24 Feb 2020
Dear Yoke Boo, Thank you for completing a review regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations and incident on your first night with us. Guest’s security and privacy is very important to us and it’s our priority. Also, your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We are looking forward to welcoming you again soon! Sincerely, Benviar Tonson Manager

10/10 Excellent

Nghi

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place! So much better than the photos.
Stayed 3 nights in Feb 2020
Response from Parichat D. on 26 Feb 2020
Dear Nghi, thank you very much for choosing our residence for your stay in Bangkok. We are glad to hear that you have pleasant stay with us. And we are looking forward to welcoming you again soon! Sincerely, Benviar Tonson Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

8/10 Good

Kum Yuen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort and nice stay
Nice location and spacious room.
Stayed 6 nights in Jan 2020
Response from Parichat D. on 29 Jan 2020
Dear Kum Yuen, Thank you so much for taking the time to write such kind words about Benviar Tonson Residence , further to your recent visit at our hotel. We are truly delighted to read that you had a very pleasant stay with us. We hope to have the pleasure of welcoming you back soon. Best regards, Benviar Tonson Management

10/10 Excellent

Pavel

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place !
Stayed in the hotel with friends and family for 2 nights in 3 bedroom unit. Great location. Hotel has free transfer to closest skytrain station. The unit was amazing, Its really felt like home. Very, clean and comfortable.
Stayed 2 nights in Jan 2020
Response from Boombim on 13 Jan 2020
Dear Pavel, Thank you so much for taking the time to write such kind words about Benviar Tonson Residence , further to your recent visit at our hotel. We are truly delighted to read that you had a very pleasant stay with us. We hope to have the pleasure of welcoming you back soon. Best regards, Benviar Tonson Management

10/10 Excellent

Jim, Singapore

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfort and close to Villa market. Free tutut service to train station.
Stayed 3 nights in Dec 2019
Response from Boombim on 2 Jan 2020
Dear Jim , Thank you so much for taking the time to write such kind words about Benviar Tonson Residence , further to your recent visit at our hotel. We are truly delighted to read that you had a very pleasant stay with us. We hope to have the pleasure of welcoming you back soon. Best regards, Benviar Tonson Management

10/10 Excellent

sharona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019
Response from Alexandre Vergnes on 27 Oct 2019
Dear Sharona, Thank you for rating our property. Best regards, Alexandre Vergnes Operations Manager

10/10 Excellent

DorisYeung, HK

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very big room, over 1000sf, took a lot of photos inside the room. Very good
Stayed 1 night in Aug 2019
Response from Alexandre V on 30 Aug 2019
Dear DorisYeung, Thank you for your wonderful comments and we appreciate you choosing to stay with us. We are delighted you enjoyed your time with us and hope to see you again one day soon. Kind Regards, Alexandre Vergnes Operations Manager

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place for large groups
Lovely place to stay with family and friends. The apartment as very spacious and comfortable. The staff was great!!! Very helpful and sincere. Love the place!
Stayed 3 nights in Aug 2019
Response from Alexandre V on 5 Sept 2019
Dear Janice, Thank you for your wonderful comments and we appreciate you choosing to stay with us. We are delighted you enjoyed your time with us and hope to see you again one day soon. Kind Regards, Alexandre Vergnes Operations Manager

10/10 Excellent

Derek, Singapore

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Likes - (1) all the staff were really polite, helpful and professional, from the duty manager, counter staff, housekeepers, and especially the tuk-tuk captain; (2) the suite we booked was very spacious, with a large living room, 2 big bedrooms with their own toilets and a BIG balcony. Dislikes - bad timing i guess (july 2019) - (1) ongoing construction outside so we couldnt use the balcony at all; construction activities from 8am daily so we had this unwanted "alarm clock" every morning. Staff did hand out earplugs on the 5th day that we were there; (2) lots of mosquitos but the hotel notified guests via notices that it is because of the rainy season.
Stayed 6 nights in Jul 2019
Response from Alexandre V on 14 Jul 2019
Dear Derek, Thank you for sharing your feedback with us . We do appreciate you pointing out the great quality of service provided by our staff as well as the wideness of our newly renovated rooms. Regarding the issues mentioned about the noise coming from the construction, the property is striving to make this matter as less inconvenient as possible by informing and providing earplugs to its guests. We will look forward of having the opportunity to welcoming soon in Bangkok. Yours sincerely, Alexandre Vergnes Operations Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2019
Response from Alexandre V on 29 Jun 2019
Dear Anonymous, Thank you for rating our property ! Best regards, Alexandre Vergnes Hotel Operations Manager

10/10 Excellent

Boo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is nice and helpful. The aprtement was clean
Stayed 4 nights in May 2019
Response from Alexandre V on 31 May 2019
Dear Boo, Thank you for your wonderful comments and we appreciate you choosing to stay with us. We are delighted you enjoyed your time with us and hope to see you again one day soon. Kind Regards, Alexandre Vergnes Hote Duty Manager

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great holiday with family
Had a wonderful stay with the family (6 pax) and enjoyed every moment of it thanks to the spacious, clean and comfortable apartment we got. Would definitely come back again!
Stayed 4 nights in May 2019
Response from Alexandre V on 23 May 2019
Dear Jason , Thank you for your wonderful review, it is greatly appreciated. We are thrilled that you had such a wonderful time with us and do hope that you come back and see us again soon. Kind Regards, Alexandre Vergnes Hotel Duty Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019
Response from Alexandre V on 12 Apr 2019
Dear Anonymous, Thank you for rating our property. Best regards, Alexandre Vergnes Hotel Duty Manager

4/10 Poor

Sheree

Travelled with family
Disliked: Amenities
It was a little run down, no tv in the three bedrooms, so noisy between the construction and general building noise, everyone had a sore back as the beds were the hardest I’ve ever slept on and I’ve travelled a fair bit. No food, 7 eleven or laundry nearby and it’s a very hot 10 minute walk to the nearest bts.
Stayed 3 nights in Mar 2019
Response from Alexandre V on 30 Apr 2019
Dear Sheree , We are sorry to hear that your stay with us was less than perfect. As we do not appear to have any record of you mentioning your dissatisfaction during your stay, we would of course be interested in learning a bit more about your experience. We will look forward to hearing from you in the near future. Sincerely yours, Alexandre Vergnes Hotel Duty Manager

10/10 Excellent

Verified traveller

Stayed 1 night in Mar 2019
Response from ALEXANDRE V on 3 Apr 2019
Dear Anonymous, Thank you for rating our property. Best regards, Alexandre Vergnes Hotel Duty Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2019
Response from Alexandre V on 3 Apr 2019
Dear Anonymous, Thank you for rating our property. Best regards, Alexandre Vergnes Hotel Duty Manager

8/10 Good

KOON YING

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2019
Response from Alexandre V on 22 Mar 2019
Thank you for rating our property. Best regards, Alexandre Vergnes Operations Manager

4/10 Poor

Amanda

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
It was my first time staying in tonson . I booked this hotel because of e size. Upon checking in I was shock that the hotel is under renovation, which was not told in Expedia website. For the next few days, e rooms was not cleaned. There was a melon seed shell that I believe was left behind from e previous guest, and it was there for the 3 days when I was there.. To make matter worst, they did not even change my towel even when I left them in e tub. Overall, my experience with tonso n was not pleasant. E only good review from me is that e price is fairly reasonable
Stayed 3 nights in Jan 2019
Response from Alexandre V on 31 Mar 2019
Dear Amanda , We are sorry to hear that your stay with us was less than perfect. As we do not appear to have any record of you mentioning your dissatisfaction during your stay, we would of course be interested in learning a bit more about your experience. We will look forward to hearing from you in the near future. Sincerely yours, Alexandre Vergnes Hotel Duty Manager

8/10 Good

Clarence, Chiang Mai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location near embassies
Very close to US embassy. Walking distance to restaurants.
Stayed 1 night in Jan 2019
Response from Alexandre V on 30 Jan 2019
Dear Clarence , Thank you for taking the time to share your feedback with us. Our property is indeed ideally located close to several attractions & shopping areas in Bangkok. We are glad you enjoyed your stay and will look forward to the opportunity of welcoming you again in the near future. Best regards, Alexandre Vergnes Hotel Duty Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good room + additional roommates
Beautiful room and great service. Only complaint is they had several mosquitoes in the room. I killed about 3 of them and they just kept coming. Left the room early because of it.
Stayed 1 night in Jan 2019
Response from Alexandre V on 26 Jan 2019
Dear Anonymous, Thank you for taking the time to review our hotel. We are deeply sorry to read that your experience with us was not as smooth as it could have been due to several mosquitoes brought by the recent pollution wave in the city. I will stay at your disposal if there is any assistance I might provide you in the near future. Yours sincerely, Alexandre Vergnes Hotel Duty Manager

8/10 Good

Pui Yee Daisy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2018
Response from Alexandre V on 3 Jan 2019
Dear Pui Yee Daisy, Thank you for rating our property. Best regards, Alexandre Vergnes Hotel Duty Manager

8/10 Good

Gin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall an enjoyable stay. The distance from hotel to BTS and major shopping malls is quite a distance away, will be good if they can provide tuk tuk transport to and fro from BTS to hotel.
Stayed 5 nights in Dec 2018
Response from Alexandre V on 24 Dec 2018
Dear Gin, Thank you for taking the time to share your feedback with us. We are pleased to read you had an enjoyable stay with us in Bangkok. Concerning our location, we are currently implementing several upgrades in our property, which within a few months would help us to provide an all day long a free shuttle to our guest wishing to reach the shopping mall. We will look forward to welcoming you in the near future. Best regards, Alexandre Vergnes Hotel Duty Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 5 nights in Dec 2018
Response from Alexandre V on 22 Dec 2018
Dear Anonymous, Thank you for rating our property. We will be honored to welcome you again on your next visit to Bangkok. Best regards, Alexandre Vergnes Hotel Duty Manager

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff were very nice to us. Help us many things
Stayed 3 nights in Nov 2018
Response from Alexandre V on 6 Dec 2018
Dear Anonymous , Thank you for taking the time to share your feedback with us . We are glad you enjoyed your stay in Bangkok as well as the service provided by our staff. We will be honored to welcome you again on your next visit to Bangkok Best regards, Alexandre Vergnes Hotel Duty Manager

10/10 Excellent

Cherissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018
Response from Alexandre V on 6 Dec 2018
Dear Cherissa, Thanks for staying with us. We appreciate your feedback.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Very good service apartment
Stayed 1 night in Nov 2018
Response from Alexandre V on 2 Dec 2018
Dear Anonymous, Thank you for taking the time to share your feedback with us about your recent stay in our property. We are glad to hear you had a perfect stay with us in Bangkok. We will be honored to welcome you again on your next visit to Bangkok. Best regards, Alexandre Vergnes Hotel Duty Manager

10/10 Excellent

Fc, KL

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious unit.
Stayed 2 nights in Nov 2018
Response from Alexandre V on 26 Nov 2018
Dear Fc, Thank you for taking the time to share your feedback with us . We are glad you enjoyed your stay in Bangkok as well as our accommodations. We will be honored to welcome you again on your next visit to Bangkok Best regards, Alexandre Vergnes Hotel Duty Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2018
Response from Alexandre V on 17 Nov 2018
Dear Anonymous, Thank you for rating our property. We will be honored to welcome you again on your next visit to Bangkok. Best regards, Alexandre Vergnes Hotel Duty Manager

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GREAT!
Great place to stay, very central and plenty of room especially as there were a number of business people sharing the facilities. Each room had its own bathroom - good surprise.
Stayed 9 nights in Nov 2018
Response from Lee Front officer on 13 Nov 2018
Dear Jennifer, Thank you for taking the time to share your feedback with us . We are glad you enjoyed your stay in Bangkok as well as our services. We will be honored to welcome you again on your next visit to Bangkok . Best regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable for a relaxing visit
The people working at Tonson are very friendly and helpful. Some of the rooms have already been renovated and others are in the process. So sometimes there is a little noise during the day, but very quiet and peaceful at night. The rooms are BIG, spacious, comfy, and very simply furnished. They are not cluttered, so you feel all of the open space around you. A nice couch in the living room plus another in the bedroom. Very comfy bed. Nice bathroom, full fridge - it is basically an apartment. The only drawback is the location. It's not really "close" to a lot of stuff. The nearest 7-Eleven is almost 4 blocks away. If you know anything about Bangkok, you know that means it is out in the hinterlands. The neighborhood is very upscale with lots of skyscraper condos and hotels nearby. The restaurants within a short walk of the hotel are priced accordingly, given the neighborhood. Short taxi rides will be required to go just about anywhere. It is possible to walk to the nearest skytrain and even to the Siam malls complex, provided you're not worried about getting sweaty before you get there. The hotel has a free taxi shuttle to the nearest skytrain station during the day, but you've got to request it an hour in advance. Otherwise, you can easily get your own taxi to go to anywhere. All in all, a great place for the price.
Stayed 3 nights in Oct 2018
Response from Satang on 7 Nov 2018
Dear valuable guest, , Thank you for taking the time to share your feedback with us . We are glad you enjoyed your stay in Bangkok as well as our services. We will be honored to welcome you again on your next visit to Bangkok . Best regards,

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2018
Response from Alexandre V on 24 Oct 2018
Dear Yvonne , Thank you for rating our property. We will be honored to welcome you again on your next visit to Bangkok Best regards, Alexandre Vergnes Hotel Duty Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing customer service
Second time at Tonson and their service is still excellent as always! Helpful and attentive
Stayed 2 nights in Sep 2018
Response from Alexandre V on 26 Sept 2018
Dear Anonymous, Thank you for taking the time to share your feedback with us and the Expedia community. Thank you as well for coming back to stay with us on your visits to Bangkok, it is always great to see returning customers. We look forward to having the chance of welcoming you again in the near future. Best regards, Alexandre Vergnes Hotel Duty Manager

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Short 4days 3 nights stay
We booked a 3 rooms apartment. Place was huge. Air conditioning working great. Very neat and clean. However, there was 5 of us, but was only given 1 key. Place have loads of mosquitoes, believe it flew in from outside. Building was old with old furnitures, can see the longest crack along the wall of my bedroom and the living area, about 2.5 meters long. Room service (food ordering) is from a nearby shop, not in house. Food is delicious, but expensive! Location is bad. There is no shops / food in nearby, a good walk of at least 15 along the drain will get u to the main street. Out on the main street, u will be able to find lots of street food. Walking to the shrine is abt 30mins, big C abt 40 mins, platinum mall abt an hr walk. Overall, stay is average.
Stayed 3 nights in Jul 2018
Response from Alexandre V on 7 Aug 2018
Dear Anonymous, Thank you for completing a review regarding your recent stay at our property. Indeed we always appreciate to get comment from our guest, so that we are able to better improve and keep our standard constantly. On behalf of our entire team, I would like to apologize for the mentioned issues encountered while staying with us and please permit us to provide a few information in order to respond to your concerns. To guarantee the safety of our guests, the hotel does provide only one key per unit in case the key is lost or misplaced in order to avoid thefts or similar issues. However, our front desk is open 24 hours and offers to keep the key at any time of the day and is more than welcome to open the door for any guest making the request as long as the guest identity is known and appearing in the reservation information provided upon arrival. Regarding your concern about the crack found on the wall, we deeply apologize and we would like to inform you that we will be implementing many upgrades to the property within the next couple of months and have already started the renovation of our facilities. It saddens us to read your comment about our location as we pride ourselves on delivering optimal guest satisfaction by providing a free shuttle during the day from the property to the BTS station. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. If I can provide any assistance, please don't hesitate to contact me directly. Sincerely, Alexandre Vergnes Hotel Duty Manager

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
Old hotel not much in rooms
Stayed 2 nights in Jun 2018
Response from Sao on 20 Jun 2018
First of all, we do deeply to apologize to you for the matter might cause you did not get the convenience and comfortable. Let's we explain, now we on the process to rebrand and renovate, so for your next visit will get the better decoration and nice amenities. Anyway , thank you for your value comment and then we will improve our service to be better and keep more pay attention to our clients. Regards, Managment Team

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2018
Response from james on 22 May 2018
Thank you for taking the time to share your review and your feedback. We are glad to read that you had an enjoyable stay, and we all look forward to welcoming you back in a very near future. Sincerely,

8/10 Good

Ye

Liked: Cleanliness, staff & service, room comfort
Good
The location and service are good, but the facilities are bit old.
Response from James on 15 May 2018
Thank you for your Feedback sir we feel happy that you are enjoyed during stay with Tonson residence Regards Sales & Marketing Manager

8/10 Good

Sim, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious apartment close to metro line
Very spacious apartment and friendly staff. Within walking distance to metro line and Lumphini Park.
Stayed 5 nights in Apr 2018
Response from james on 8 May 2018
Thank you for taking the time to share your review and your feedback. We are glad to read that you had an enjoyable stay, and we all look forward to welcoming you back in a very near future. Sincerely,

10/10 Excellent

Lisett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice room and staff
Response from James on 1 May 2018
Thank you for taking the time to share your review and your feedback. We are glad to read that you had an enjoyable stay, and we all look forward to welcoming you back in a very near future. Sincerely,

10/10 Excellent

Eyal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2018
Response from Mr.Revat S. on 20 Mar 2018
Thank you for taking the time to share your feedback. we all look forward to welcoming you back in a very near future. Sincerely