Fawlty towers has nothing on this! We arrived by taxi but didn’t have small change (close to airport is a bonus) so the manager very kindly lent us the cash. He sent someone to change our large denomination bill into some smaller bills. When it came to sorting out what we owed them, it became farcical. A math lesson ensued from my companion who sorted the simple calculation out. Went up to the supposed 4 star room, was more than disappointed. Got worse - no toiletries, not a bar of soap, not even toilet paper! 4am wake up call (good), awaiting free transfer back to the airport as stated on website. No such luck - transfers start at 6am. Don’t know if I expected a bit much. Lesson is you get what you pay for, despite the star rating. All in all, it was mildly better than sleeping on the airport floor.