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Reviews of Asia Airport Hotel

3.5 out of 5
Asia Airport Hotel
99/2 Moo 8 Phaholyothin Road, Lam Luk Ka, Pathum Thani

Reviews

7.4

Good

Rating 10 - Excellent. 71 out of 358 reviews" "
Rating 8 - Good. 160 out of 358 reviews" "
Rating 6 - Okay. 84 out of 358 reviews" "
Rating 4 - Poor. 31 out of 358 reviews" "
Rating 2 - Terrible. 12 out of 358 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Adam

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Food was very plain,not as good from years past,
Stayed 14 nights in Apr 2024
Response from The Management Team, Asia Hotel Group on 29 Apr 2024
Dear Valued Guest,We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.Best Regards,

8/10 Good

Chee Kheong

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unable to control the shower temperature , water flow too weak and shops closing time too early especially Starbucks .
Stayed 3 nights in Apr 2024
Response from The Management Team, Asia Hotel Group on 22 Apr 2024
Dear Valued Guest,Thank you for wonderful comments with us. I am delighted to read that you had a great stay. We can’t wait to welcome you back on your next trip.Sincerely,

10/10 Excellent

Nancy Rich

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love they service
Stayed 2 nights in Apr 2024
Response from The Management Team, Asia Hotel Group on 17 Apr 2024
Dear Valued Guest ,Thank you for wonderful comments with us. Best Regards,

10/10 Excellent

james

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is good
Stayed 6 nights in Jan 2024
Response from The Management Team, Asia Hotel Group on 17 Apr 2024
Dear Valued Guest,Thank you for staying with us and we hope to welcome you back again soon.Best Regards,

8/10 Good

Paw

Travelled with group
A lot of place to eat nearby
Stayed 7 nights in Mar 2024
Response from The Management Team, Asia Hotel Group on 10 Apr 2024
Dear Valued Guest,Thank you for staying with us, and we look forward to another chance to serve you.Best Regards,

8/10 Good

jason

Liked: Cleanliness, staff & service
The property is very dated and in need of a remodel. But you can’t argue the price at all if you need a quick layover near the DMK airport.
Stayed 1 night in Mar 2024
Response from The Management Team, Asia Hotel Group on 26 Mar 2024
Dear Valued Guest,Thank you for staying with us and we hope to welcome you back again soon.Best Regards,

8/10 Good

Machukarn

Stayed 1 night in Feb 2024

8/10 Good

Sang

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Billie

Liked: Amenities
Stayed 6 nights in Jan 2024

4/10 Poor

Stanley

Travelled with group
Disliked: Amenities, property conditions & facilities
Not easy to get to. Too far from central Bangkok. The Hotel belongs to the 1970's.
Stayed 2 nights in Dec 2023
Response from The Management Team, Asia Hotel Group on 25 Dec 2023
Dear Valued Guest,Thank you for staying with us and we hope to welcome you back again soon.

8/10 Good

Francis

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great Will stay again
Stayed 1 night in Dec 2023
Response from The Management Team, Asia Hotel Group on 18 Dec 2023
Dear Valued Guest,We appreciate your great feedback and hope to have you as our guest again. Best Regards,

8/10 Good

Tom

Travelled with family
Liked: Amenities
Convenient and quiet
Stayed 2 nights in Nov 2023
Response from The Management Team , Asia Hotel Group on 27 Nov 2023
Dear Valued Guest,Thank you for staying with us and we hope to welcome you back again soon.Best Regards,

8/10 Good

Geoffrey, Hutchinson

Travelled with partner
Liked: Staff & service, property conditions & facilities
It was located nicely near the airport and there was shopping and dining options close by. Good for the price
Stayed 4 nights in Oct 2023
Response from The Management Team , Asia Hotel Group on 13 Nov 2023
Dear Valued Guest,Thanks for staying with us. We appreciate your feedback.Best Regards,

8/10 Good

Geoffrey, Hutchinson

Travelled with partner
Liked: Cleanliness, staff & service
The hotel room was nice for the price but there were some issues with the water pressure and temp. There was also a leak in the bathroom faucet. The small ref-ridge did not work either but the staff was kind enough to move us to another room. It was also located nicely near the airport and there was shopping and dining options close by.
Stayed 2 nights in Oct 2023
Response from The Management Team , Asia Hotel Group on 13 Nov 2023
Dear Valued Guest,Thank you for taking the time to share your experience at Asia Airport Hotel. The team and I look forward to welcoming you again soon. Best Regards,

10/10 Excellent

yotha

Liked: Cleanliness, staff & service, property conditions & facilities
Good for my shopping and foods
Stayed 1 night in Nov 2023
Response from The Management Team , Asia Hotel Group on 13 Nov 2023
Dear Valued Guest,Thank you for staying with us, and we look forward to another chance to serve you.Best Regards,

10/10 Excellent

LAILANI JOY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is accommodating and able to meet our needs as guest.
Stayed 6 nights in Sep 2023
Response from The Management Team ,Asia Hotel Group on 18 Sept 2023
Dear Valued Guest,Thank you for staying with us and we hope to welcome you back again soon.Best Regards,

6/10 Okay

Krittika

Stayed 1 night in Aug 2023
Response from The Management Team ,Asia Hotel Group on 4 Sept 2023
Thank you for staying with us and we hope to welcome you back again soon.

10/10 Excellent

Steven

Liked: Property conditions & facilities
Personally I really liked it, if you're near DMK, which you should know is a lot different area than BKK this is in my opinion one of the better options. I've stayed at places where you couldn't go many places and just grab food and hang out in alleys. This place is big, lot of business going on, the gym is nice, pool is nice. It's older looking, been around a while but they keep everything in good shape. The perk is the Mall is just an elevator ride from your room. All sorts of restaurants, vendors, massage, electronics and more. The mall was impacted by covid so some shops closed but still has plenty of stuff. There is also once a week or so a night market below. It's the best on the lower cost options and this is probably the 5th places I've stayed near DMK. Unless you want to spend $55 a night then for sure this is a better deal than many others in the area.
Stayed 3 nights in Jul 2023
Response from The Management Team , Asia Hotel Group on 10 Jul 2023
Dear Valued Guest,Thank you for wonderful comments with us. I am delighted to read that you had a great stay. We can’t wait to welcome you back on your next trip.Sincerely,

8/10 Good

ROBERT ALAN

Travelled with family
Liked: Staff & service
Access to the hotel was tricky, had to drive up and around and around the parking structure until we reached the fourth level, then had to walk through the parking structure to find the entrance of the hotel and then take the elevator up to the 10th floor while hauling all of our luggage. The room was dirty and the bed was hard as a rock and I ended up with neck, shoulder and back pain. The TV didn't work so I assumed it was the batteries in the remote, so when we called the front desk, they sent someone up who took the remote without even checking the TV. When they returned with the remote the TV still didn't work, so I checked to see if it was plugged in and found that the TV was unplugged! Good thing our stay was just for the night as we had a flight out the next day. Staff was courteous and polite and had no problem given me extra pillows when I requested, but that didn't help considering the bed was like sleeping on a box spring.
Response from The Management Team , Asia Hotel Group on 26 Jun 2023
Dear Valued Guest,Thank you for staying with us. We have addressed your comments with our team in order to improve our services. We hope to see you back to show you our improvements. Best Regards,

10/10 Excellent

Chinnawit

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient
Stayed 1 night in Apr 2023
Response from The Management Team , Asia Hotel Group on 6 May 2023
Dear Valued Guest,Thanks for staying with us. We appreciate your feedback.Best Regards,

2/10 Terrible

????

Stayed 2 nights in Apr 2023
Response from The Management Team , Asia Hotel Group on 26 May 2023
Thank you for choosing our hotel and for taking the time to write a review.

6/10 Okay

Jiraphan

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
It is have not been up dated.
Stayed 2 nights in Apr 2023
Response from The Management Team , Asia Hotel Group on 27 Apr 2023
Thank you for sharing your staying experience. We look forward to welcome you back and make your next visit as pleasant as the previous one. Best Regards,

8/10 Good

Sonam

Stayed 1 night in Feb 2023
Response from The Management Team , Asia Hotel Group on 23 Mar 2023
Dear Valued Guest,Thank you for staying with us, and we look forward to another chance to serve you.Best Regards,

8/10 Good

Takizawa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First and foremost I would like to say that this property is an awesome property the customer service the room service every services that you can think of this place have it down right pat. The only concern though is the noisy AC or air condition and the bed springs are vivid and it make’s sleeping uncomfortable if you are on the side where the springs can be felt. Ana their wifi is not stable.
Stayed 12 nights in Nov 2022
Response from The Management Team , Asia Hotel Group on 24 Nov 2022
Dear Valued Guest,Thank you for staying at the Asia Airport Hotel and I am pleased to read you enjoyed your overall stay with us. I will certainly share your feedback with my management team to take corrective actions. We do hope to have another opportunity of welcoming you back soon.Best Regards,

10/10 Excellent

Thang

Stayed 4 nights in Sep 2022

4/10 Poor

weng peng

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
poor wifi
the surrounded by mall and food heaven. but only issue is their wifi. totally un-useable
Stayed 4 nights in May 2022
Response from The Management Team , Asia Hotel Group on 14 Jun 2022
Dear Valued Guest, Thank you for staying with us and we hope to welcome you back again soon. Best Regards,

10/10 Excellent

Chainarong

Stayed 1 night in May 2022
Response from The Management Team , Asia Hotel Group on 5 May 2022
Thank you for staying with us and we hope to welcome you back again soon.

10/10 Excellent

Suthichai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
สะดวกสบายย
สบายดีติดห้างด้วย ลงลิฟมาก็เซียร์เลย
Stayed 1 night in Nov 2021
Response from Asia Hotel Group on 15 Nov 2021
เรียน แขกผู้มีเกียรติ, ขอบคุณครับสำหรับรีวิว ทางโรงแรมยินดีเป็นอย่างยิ่งที่ได้ทราบว่าท่านมีความพึงพอใจในการเข้าพักครั้งนี้ หวังเป็นอย่างยิ่งว่าจะได้มีโอกาสให้บริการท่านอีกครั้งในโอกาสต่อไป ด้วยความเคารพอย่างสูง The Management Team

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super helpful staff!
I had a little difficulty finding the appropriate parking entrance. The property is part of a big shopping complex with its' own parking area, but using the same entrance as the hotel. All signs were in Thai, so I had trouble finding how to get to the hotel entrance and parking, but very helpful hotel staff directed me and even let me park directly in front of the lobby to make it more convenient for me. Super nice service!
Stayed 1 night in May 2021
Response from Asia Hotel Group on 4 Jun 2021
Thank you for your feedback. Best Regards

8/10 Good

Sripong

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in May 2021
Response from Asia Hotel Group on 24 May 2021
Dear Valued Guest Thank you for your feedback The Management Team

8/10 Good

wichuda

Stayed 1 night in Oct 2020
Response from Asia Hotel Group on 16 Nov 2020
Thank you for staying with us, and we look forward to another chance to serve you. Best Regards, The Management Team

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Stay off the 18th floor! Bugs!
We arrived late in the evening, and were put on the top floor. Upon exiting the elevator, we were disgusted by the condition of the hall carpet. Filthy. We entered our room - bravely - only to find more filth on the floor that one can safely imagine in a hotel! So, while my wife looked the other way, I tore away the bedsheets to look for bugs. Found bed bugs crawling on a pillow, took pics, and went to the front desk to demand another room. They moved us to the 17th floor. Hall carpet was cleaner but noticeably patched for repairs with dissimilar patterns. The room was much better - clean carpet with a few cigarette burns near the window. The next morning, the shower valve on the tub faucet was broken - came right out of its anchoring. So...no shower! Called housekeeping and had to track down the housekeeping manager to get a plumber to fix it. Took a little over an hour, but we got our shower fixed. Stayed 2 more nights uneventfully and enjoyed the tech expo mall on the lower floors. Good location but hard to get to. Don’t let them put you on the 18th floor. You’ll want to leave!!
Stayed 3 nights in Jan 2020
Response from The Management Team , Asia Hotel Group on 21 Feb 2020
Dear Valued Guest , Thank you for staying at the Asia Airport Hotel and I am pleased to read you enjoyed your overall stay with us. I will certainly share your feedback with my management team to take corrective actions. We do hope to have another opportunity of welcoming you back soon. Best Regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
ok
An ideal overnight hotel stay if you are flying out the next day etc. The staff on reception are not that welcoming and don't smile. The air con in the rooms is old and very noisy. The cleaning staff are very good and always make sure you have everything you require.
Stayed 3 nights in Jan 2020
Response from The Management Team , Asia Hotel Group on 21 Feb 2020
Dear Valued Guest , Thank you for staying with us and we hope to welcome you back again soon. Best Regards,

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The room is unique .but my room ,the bathub can't drain water,please fix.
Stayed 1 night in Jan 2020
Response from The Management Team , Asia Hotel Group on 28 Jan 2020
We apologize for the situation you describe in your feedback. It seems there were some opportunities that we could have handled better. We apologize for the negative impression that you have of our hotel, and hope to welcome you back for another visit so you can experience us at our best and have a positive lasting impression.

8/10 Good

Verified traveller

Stayed 4 nights in Dec 2019
Response from The Management Team , Asia Hotel Group on 20 Dec 2019
Thank you for your stayed.

8/10 Good

Manohar

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
I have stayed in this hotel before. It has improved. Food is average. But a lot of choices within a few steps of the hotel.
Stayed 1 night in Dec 2019
Response from The Management Team , Asia Hotel Group on 17 Dec 2019
Thank you for taking the time to write about your experience at Asia Airport Hotel.

8/10 Good

tihomir

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2019
Response from The Management Team , Asia Hotel Group on 20 Nov 2019
Thanks for staying with us. We appreciate your feedback

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2019
Response from The Management Team , Asia Hotel Group on 20 Nov 2019
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Stephen

Liked: Cleanliness
Steve
Hotel ok but wifi awful
Stayed 1 night in Nov 2019
Response from The Management Team , Asia Hotel Group on 12 Nov 2019
Dear Valued Guest , Thank you for the comment about your experience at the hotel. Best Regrads,

2/10 Terrible

Graeme

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Very dated hotel. Needs renovating. Overpriced food & drink in restaurant. When you get restaurant bill, tax & service charge is added unexpectingly. Wouldn’t stay there again!
Stayed 1 night in Nov 2019
Response from The Management Team , Asia Hotel Group on 12 Nov 2019
Dear Guest , We apologize for the situation you describe in your feedback. It seems there were some opportunities that we could have handled better. We apologize for the negative impression that you have of our hotel, and hope to welcome you back for another visit so you can experience us at our best and have a positive lasting impression. Best Regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019
Response from The Management Team , Asia Hotel Group on 17 Oct 2019
Thank you for your feedback. Best Regards,

8/10 Good

Verified traveller

Business traveller, Travelled with group
Liked: Staff & service, property conditions & facilities
Walking distance to the world robotic games venue.Liked it!
Stayed 3 nights in Aug 2019
Response from The Management Team , Asia Hotel Group on 3 Sept 2019
Dear Guest , Thank you for taking the time to share your experience at Asia Airport Hotel. The team and I look forward to welcoming you again soon. Best Regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from The Management Team , Asia Hotel Group on 3 Sept 2019
Dear Valued Guest , Thank you for taking the time to share your experience at Asia Airport Hotel.

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 1 night in Aug 2019
Response from The Management Team , Asia Hotel Group on 26 Aug 2019
Thank you for staying with us, and we look forward to another chance to serve you.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
I stayed there for the easy access to airport. Is very convenient for the price
Stayed 1 night in Aug 2019
Response from The Management Team , Asia Hotel Group on 5 Aug 2019
Thank you for staying with us, and we look forward to another chance to serve you. Best Regards,

6/10 Okay

ian

Liked: Cleanliness, staff & service
Good overnight stay
Staff were very friendly and helpful, the hotel is above a shopping center, an ok overnight place to stay, but the hotel is tired, the room I had had pealing paper and water stains on the ceiling, the same comments previous guests made.
Stayed 1 night in Jul 2019
Response from The Management Team , Asia Hotel Group on 31 Jul 2019
Dear Valued Guest , Thank you for taking the time to share your experience at Asia Airport Hotel. The team and I look forward to welcoming you again soon. Best Regards ,

8/10 Good

KAR HEONG

Liked: Staff & service
Stayed 1 night in Jul 2019
Response from The Management team , Asia Hotel Group on 31 Jul 2019
Dear Valued Guest , Thank you for your feedback Best Regards,

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Staffs were helpful but the hotel need serious upgrading, I.e. toilets.
Stayed 2 nights in Jul 2019
Response from The Management Team , Asia Hotel Group on 24 Jul 2019
Dear Valued Guest , Thank you for staying with us. We have addressed your comments with our management in order to improve our services. We hope to see you back to show you our improvements. Best Regards,

10/10 Excellent

Verified traveller

Stayed 4 nights in Jun 2019
Response from The Management Team , Asia Hotel Group on 9 Jul 2019
Thank you for staying with us at Asia Airport Hotel.

10/10 Excellent

Nuanwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Response from The Management Team , Asia Hotel Group on 25 Jun 2019
Dear Valued Guest , Thanks for staying with us. We appreciate your feedback.