This hotel was quite far from the city and rather outdated. The lobby pillars while looking down from second and third floors were covered in dust and used very out dated decorations throughout. Hotel hallways smelled musty and were warm along with the lobby. Not pleasant considering Bangkok is a very hot city. The room was decent, large comfortable bed and a nice size room, but the wifi in the rooms were HORRIBLE. This is 2017, a hotel of that size shouldn't have horrible wifi, and the selective higher options is not only an outdated system, but it didn't even work. The staff were clueless on how to help. The bathroom at my hotel also had little hairs stuck to the tiles in the shower from previous guests. The breakfast buffet was nice, the dinner buffet, however, was terribly over priced with dry watery food and not many good options. Room service was a good choice with delicious green curry and chocolate truffle cakes. The wait staff, room service staff and cleaning staff were kind. Reception weren't very helpful or warm to catering clients needs, regarding wifi or other issues, however check in and out were very easy. The concierge was incredibly useless, barely being able to speak english and offered no help when a taxi tried to rip me off from the city. My friend ended up having to report the taxi, a job for the hotel to do. The best part of this hotel was the pool, warm, large and very clean. I will not stay here again, instead I will be taking business to Shangri La.