Front of property

Reviews of Nantra Silom

3 out of 5
Nantra Silom
130/8-12 Soi 8 Silom Road, Suriwong, Bangrak, Bangkok

Reviews

6.6
Rating 10 - Excellent. 68 out of 814 reviews" "
Rating 8 - Good. 296 out of 814 reviews" "
Rating 6 - Okay. 288 out of 814 reviews" "
Rating 4 - Poor. 99 out of 814 reviews" "
Rating 2 - Terrible. 63 out of 814 reviews" "

6.4/10

Cleanliness

6.4/10

Staff & service

6.6/10

Amenities

6.2/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

william

Good friendly helpful staff very clean good value
Stayed 3 nights in Jan 2024

8/10 Good

Freddy

Liked: Cleanliness, staff & service, property conditions & facilities
A pity no breakfast available anymore.
Stayed 12 nights in Oct 2023
Response from zhar on 11 Nov 2023
Dear Freddy,Thank you very much for staying with us and giving us a good review and nice compliments. All of us are very happy that you enjoyed your stay at our hotel. We really appreciate your kind words. Thank you very much for a generous review score.We are so sorry for not serving breakfast yet, but we will do that very soon. Thank you for your feedbacks.We will continue to improve our facilities and our services. And we hope to see you again in the future.Best regards,Nantra Silom

8/10 Good

mitch

Stayed 1 night in Sep 2023
Response from Nantrasilom on 15 Oct 2023
Dear mitch,Thank you very much for staying with us and giving us a good review. All the staffs are very happy that you enjoyed your stay at our hotel. Thank you so much for a very generous score.We will continue to improve our facilities and our services, and we hope to see you again in the future.Best regards,Nantra Silom

10/10 Excellent

Grahame

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. This is a good budget hotel on Silom Rd.
Stayed 3 nights in May 2023
Response from Nantra Silom on 27 May 2023
Dear GrahameThank you very much for staying with us and giving us a very good review and comments. All the staffs are very happy that you enjoyed your stay at our hotel. Thank you for your kind compliments.We will continue to improve our facilities and our services. And we hope to see you again in the future.Best regards,Nantra Silom

6/10 Okay

Udo

Liked: Cleanliness, room comfort
Review of NANTRA Silom stay
Hotel is a bit tacky and could do with a facelift. On-duty staff are friendly. Good location (near to Sala Daeng BTS)
Stayed 3 nights in May 2023
Response from char on 7 May 2023
Dear UdoThank you very much for staying with us for 3 nights and giving us a review and comments. All the staffs are very happy that you enjoyed your stay at our hotel.We are so sorry that the hotel need a facelift.We will continue to improve our facilities and our services. And we hope to see you again in the future.Best regards,Nantra Silom

8/10 Good

HeeDong, Odessa

Liked: Cleanliness, staff & service
Good and best place to stay if you want to avoid from outside noisy.
Stayed 2 nights in Jan 2023
Response from Anucha on 25 Jan 2023
Dear HeeDong, OdessaThank you very much for staying with us for 2 nights and taking time to give us the rating and comments. All of us here are very happy that you enjoy your stay at our hotel. We really appreciate your kind compliments.We will try to further improve our facilities, our services and hope that we will get a chance to serve you again on your next trip to Bangkok.Best regards,Nantra Silom

4/10 Poor

Krittamet

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

2/10 Terrible

Wan Yan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No water for 1 night
We stay here for 2 nights on 7/f. In our second night of stay, there is no water from 7pm, and the staff told us it will be fixed in 1hour. When we go back to hotel at 1am, no water and the staff told us the same thing. At 2am no water and we go to sleep. Next day 9am, only a little water, after i brush my teeth and flush the toilet, no water again. Ask the staff, they said they don't know the issue because they were not here yesterday, and asked us to wait again. The hotel is dirty. They don't have a solution if any issue happen and just ask customer to wait. Very poor hotel.
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basic but Comfortable
Stayed 7 nights in Aug 2019

4/10 Poor

Verified traveller

Travelled with group
Disliked: Amenities, property conditions & facilities
Close to everything in Bangkok so I like to book this hotel but the air con has water leak even after I have changed to another room
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
You get what you pay for The room is more for short stay Tiny room and no window The AC is not even cool
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Travelled with family, Business traveller
ไม่มีฝัภาพรีวิว สถานที่เก่า ห้องเก่าไม่เหมือนกับภาพรีวิวส อาหารเช้าไม่มีข้าว
Stayed 2 nights in May 2019

6/10 Okay

Phaklaksika

Just ok to stay one or two nights only
The hotel photos are nice, but the real is not. The toilet door looked dirty. The room are bad smell. The sofa in lobby so dirty. But the location is great area.
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Personal muy bueno lugar muy céntrico de todo supermercados centros comerciales discotecas restaurantes tranquilo y seguro el lugar lo único que necesita un poco de reparación y un poco más de mantenimiento
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
El persona bien amigable limpio en fin todo el desayuno bien las habitaciones limpias todo bien organizado esta muy bien localizado serca de todo
Stayed 1 night in Mar 2019

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness
Good location ......................................
Stayed 5 nights in Feb 2019

8/10 Good

Tay

Liked: Property conditions & facilities, room comfort
Breakfast and wifi
The overall stay can be great if they offer more items for breakfast, and improve the wifi.
Stayed 5 nights in Feb 2019

8/10 Good

David

Liked: Cleanliness, property conditions & facilities
Breakfast is too boring. Always the same fruits papaya. Guava and watermelon. Reception knowledge on place of interest and shopping mall rated poor. Can't properly direct tourist how to get by easy access bts. Just tell tourist take taxis.
Stayed 3 nights in Feb 2019

2/10 Terrible

Vincent

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un bouge qui n’a d’hot Que le nom
Si vous aimez une chambre petite sale avec des draps qui ont oublié d’être blancs une douche sale et moisie alors cet hôtel est fait pour vous !!
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
affordable with price
Stayed 3 nights in Feb 2019

4/10 Poor

Jeff

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I walked into the room and it had not been touched after the previous occupants left. Beer cans, dirty sheets etc. Went to reception & got a different room. This one had the toilet running continuously and the shower valve wasn't working properly either. Shambolic management
Stayed 2 nights in Jan 2019

2/10 Terrible

S, Usa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location but very old facilities. Mean and unwelcoming front desk girl. Gave me dirty room at first then chsnged. No soap.....showerr splashes everywhere. Only worrh $20.
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staffs are helpful
Stayed 3 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They lived up to everything they advertised. Good location close to central train station and airport. Took a chance at new hotel and am happy.
Stayed 1 night in Sep 2018

8/10 Good

Swee Hoe

affordable hotel
it was good. breakfast is simple. location is great. service is okay.
Stayed 4 nights in Aug 2018

8/10 Good

Gang Yi

Liked: Room comfort
All staff was approachable except the 'lady' receptionist, working on Sunday morning, seemed impatient attending to our inquiries. Expect to view more TV channels such as songs & MTVs since we are unable to watch Thai Channel without understanding Thai language.
Stayed 2 nights in Aug 2018

6/10 Okay

Christian

Stayed 3 nights in Jul 2018

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, room comfort
Stayed 4 nights in Jul 2018

8/10 Good

Verified traveller

Stayed 1 night in Jul 2018

10/10 Excellent

steven, Petaling Jaya, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and walking distance to the MRT and BTS
Had been staying in the same hotel whenever I travel to Bangkok.
Stayed 3 nights in Jun 2018

2/10 Terrible

Mao, Manila

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty Room and Rude Staff
The hotel is cheap and is 5 mins close to BTS station and Patpong area. That's the only good thing about it. Hotel desk staff was rude, and was near to yelling at me. My room was on the 3rd floor. Curtains still had stains. The window sill was full of cigarette butts. The room smelled bad and there were molds at the corners. I originally booked for 4 days. As soon as I checked in and got into the room, I immediately cancelled the remaining days (although Expedia isn't replying to any of my calls, emails and messages for refund), and looked for a different hotel.
Stayed 4 nights in Jun 2018

10/10 Excellent

Hong Fei, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jun 2018

8/10 Good

CLIFF

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
try a little tenderness
This facility could be SO much nicer with just a little more maintenance.
Stayed 3 nights in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location and value for money
location can't be better for shopping , entertainment and transport, quiel lane close to Silom, not luxurious but everything worked very well, I was late 11 hous and they still kept my room for me, breakfast basic but AT LEAST IT"S THERE , always stay there and will return hopefulyl in future
Stayed 2 nights in May 2018

8/10 Good

Verified traveller

Liked: Staff & service
good location
Stayed 8 nights in May 2018

8/10 Good

William

Liked: Staff & service
Well appointed hotel in Silom
Nice location. Hotel meets requirements without luxury.
Stayed 2 nights in May 2018

8/10 Good

Kin Hee

Liked: Cleanliness
Good location good stay
It has perfect location and is very safe. The room assigned was good.
Stayed 1 night in Apr 2018

8/10 Good

William, Kuala Lumpur, MY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to local market, public transportation too!
Great view from room, friendly staff. Definitely will stay again with Nantra next time!
Stayed 4 nights in May 2018

8/10 Good

David, California

Liked: Staff & service
Just for sleeping, might be a good choice!
Small room, small shower and bath room, but for the price, it’s ok! There were many complaints to the staff at the front desk, but this time, I saw a different staff who was very friendly! Additionally, I enjoyed the simple breakfast! If you like the night time out in this area, and just need a room to sleep, it’s not a bat choice at all.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2018

2/10 Terrible

Pamela, London

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location is not bad, close to the Sky Train, but the hotel itself is terrible: located in a cul de sac, it has a cheap and miserable layout. My room was small, dirty and noisy. Most staff were polite, but the girl who did my check in was terribly rude and abrupt. Breakfast was very poor. I was so happy the morning I left!
Stayed 2 nights in Mar 2018

4/10 Poor

Krishna

Disliked: Cleanliness, property conditions & facilities, room comfort
This is not a star hotel but this is below star hotel
Stayed 3 nights in Feb 2018

8/10 Good

Ong Boon

Liked: Room comfort
I lost the room key card. Got fined 1000 bht. I think this is way too expensive

6/10 Okay

Verified traveller

8/10 Good

izaham, malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great location & value for money....fast check in friendly staff
Stayed 3 nights in Feb 2018

6/10 Okay

sang, london

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Just not clean
Good location but not a clean room, towel is dirty, shower also not clean
Stayed 1 night in Jan 2018

2/10 Terrible

US TravelPro

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
How Not to Run a Hotel
Worst place in terms of sanitation, staffing, and amenities. I've been around the world, but this place is onviously not of this world. Rude andinsulting staff who spend their time gossipping about the guests and their perceived flaws. Bread and cheap fruit for breakfast with the kitchen help standing over you to make sure you didn't eat more than necessary. Stained towels and pillow cases with all sorts of body fluid stains and odor. Obviously its convenient location translate into a convenient place to use pillows for other activities besides sleeping. Pay a few extra dollars and go to another place. You and Orbitz will remain linked in a service provider-guest relationship.
Stayed 2 nights in Jan 2018

8/10 Good

Gary

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel good location, will stay there again, just a shame about the receptionist, very miserable, she may have a lot of problems
Stayed 1 night in Jan 2018

6/10 Okay

flying ostrich, kuala lumpur

Liked: Property conditions & facilities
Disliked: Cleanliness
Location..location..location
I stay here 4 times in 2 years just because its location..other than that nothing much can say..some of receptionist is not friendly.. The worst part is cleanlines is very bad..some of housekeeping staff is rude and ask tips from me..they clean your room but never change bedsheet..dissapointed.
Stayed 4 nights in Jan 2018

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No-frill stay
Good location at reasonable price
Stayed 1 night in Jan 2018