We arrived past midnight and the reviews posted are correct, you should tell the cab driver Radisson in Soi 13 rather than In Residence. Checkin was fast and efficient, we were upgraded from studio to 1 bedroom suite which was a very nice gesture and very much appreciated. We booked for a discounted buffet breakfast but the next day we were told by the dining attendant there was no booking and we had to pay the walk in rate. We decided not to avail but later found out on the view billing from the TV that the 2 buffet breakfast was charged. Called the front desk and was told this cannot be cancelled but after consulting with his manager, this was eventually sorted out. The place is nice, it's between Nana and Asok station, with free hotel tuktuk service to the stations. Room is clean and big, beds are comfortable, living room is spacious with lots of seating areas, with separate dining table and with microwave that most hotels don't have. The room is cleaned well everyday and most of the attendants are helpful and very polite. We had a bit of an incident on our 3rd day when we asked the hotel staff to help us get a taxi to church only to find out he got us a driver who demanded 200 Baht (no meter), we expected the attendant to protect us from these drivers but instead he negotiated against us. We ended up flagging a taxi outside and spent 60 Baht. Other than that, I think I'm going to stay in this hotel again.