Jl. Gatot Subroto No 81, Garuntang Teluk Betung Selatan, Bandar Lampung
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The hotel charge for every entry of any car for guest really incovenience. The toilet is humid and moldy. The floor also sticky. Everything need to be borrowed instead of available on the go, like hairdryer. The refrigerator broken. Charge premium price for 2nd star at best 3rd star quality room
Hendri Martius
Stayed 3 nights in Mar 2024
Response from Adi on 29 Mar 2024
Dear Hendri MartiusThank you for taking the time to leave us your review to help us understand, react to, and fix issues in the hotel to ensure all guests have a great stay with us.We hope you will give us another chance to prove to you our standards of service.Best Regards,
Dear salvatore,Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.Sincerely yours,Aston Lampung City Hotel
Bathroom was moldy. Requested to clean but the person who cleaned only to one side of the wall, did not do the rest of the wall
Moody
Stayed 6 nights in Jan 2019
Response from Vera Moeljadi on 7 Feb 2019
Dear Mr. Moody, thank you for your time to review our hotel. We sincerely apologize for your stay experience regarding your bathroom. We have investigate what happened and take an immediate action for cleaning project and refreshment training for our team. We look forward for another opportunities to welcoming you back to our hotel soon. Kind regards, Vera Moeljadi
Confortable hotel with good restaurant offering internacional cousine an local food also
luis
6/10 Okay
Arief
5 Apr 2017
In general is average, the bed thing was about the shower room. The water from shower room (flood) flow everywhere on the toilet. Seems leveling floor is the problem.
Superb service! Really pleasant stay with Aston Lampung..
The room really nice and clean, my breakkie also taste really good. Really recommend this hotel.
Das Hotel an sich war gut, mit schöner Aussicht. Leider hatte das Bad starken Schimmel und roch sehr unangenehm. So leider auch im Zimmer selbst. Für eine Nacht war es ok, würde aber da nicht länger nächtigen.
ga ada yang bagus soal hotel ini, pelayanan nya cuek, kamarnya bau apek.. kamar mandi serba bocor even the mineral water stinks. sangat tidak recommended. salah satu hotel aston paling jelek di indonesia, will never stay here again.