Garden

Reviews of ASTON Lampung City Hotel

3.5 out of 5
ASTON Lampung City Hotel
Jl. Gatot Subroto No 81, Garuntang Teluk Betung Selatan, Bandar Lampung

Reviews

8.0

Very good

Rating 10 - Excellent. 14 out of 41 reviews" "
Rating 8 - Good. 17 out of 41 reviews" "
Rating 6 - Okay. 6 out of 41 reviews" "
Rating 4 - Poor. 3 out of 41 reviews" "
Rating 2 - Terrible. 1 out of 41 reviews" "

7.8/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Poor

Hendri Martius

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel charge for every entry of any car for guest really incovenience. The toilet is humid and moldy. The floor also sticky. Everything need to be borrowed instead of available on the go, like hairdryer. The refrigerator broken. Charge premium price for 2nd star at best 3rd star quality room
Stayed 3 nights in Mar 2024
Response from Adi on 29 Mar 2024
Dear Hendri MartiusThank you for taking the time to leave us your review to help us understand, react to, and fix issues in the hotel to ensure all guests have a great stay with us.We hope you will give us another chance to prove to you our standards of service.Best Regards,

8/10 Good

salvatore

Liked: Cleanliness, staff & service, property conditions & facilities
Good location.
Stayed 2 nights in Jun 2023
Response from Adi on 1 Jul 2023
Dear salvatore,Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.Sincerely yours,Aston Lampung City Hotel

8/10 Good

Jason

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jan 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2020

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth it.
Stayed 3 nights in Aug 2019

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service
Friendly stuff. The menu of the restaurant could be a bit more international
Stayed 3 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Jun 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view from deluxe room is so fantastic. The room is so spacious. Air condition is very weak, and the breakfast needs more variety.
Stayed 1 night in May 2019

10/10 Excellent

Moody

Liked: Staff & service, property conditions & facilities, room comfort
Moldy bathroom
Bathroom was moldy. Requested to clean but the person who cleaned only to one side of the wall, did not do the rest of the wall
Stayed 6 nights in Jan 2019
Response from Vera Moeljadi on 7 Feb 2019
Dear Mr. Moody, thank you for your time to review our hotel. We sincerely apologize for your stay experience regarding your bathroom. We have investigate what happened and take an immediate action for cleaning project and refreshment training for our team. We look forward for another opportunities to welcoming you back to our hotel soon. Kind regards, Vera Moeljadi

10/10 Excellent

Wasito

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2018

8/10 Good

Suhermin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, good Service, near to city and value for money
Stayed 1 night in Jun 2018

10/10 Excellent

Muhammad, Jakarta Selatan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel in Bandar Lampung
Not far from beach, close to city for culinary. Comfort. Value for money. I recommend this hotel for your stay in Bandar Lampung.
Stayed 1 night in Jun 2018

4/10 Poor

Candra Sakti

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not recommending hotel
Room dirty, bathroom dirty, minim amenities, bed cover dirty and smelt not good
Stayed 1 night in Jan 2018

8/10 Good

Disandhika

Liked: Staff & service, room comfort
Stayed 1 night in Jan 2018

6/10 Okay

Eddyanto

Liked: Staff & service
Disliked: Cleanliness
The Bed is smelly...

10/10 Excellent

luis, México

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel in Bandar Lampung
Confortable hotel with good restaurant offering internacional cousine an local food also

6/10 Okay

Arief

In general is average, the bed thing was about the shower room. The water from shower room (flood) flow everywhere on the toilet. Seems leveling floor is the problem.

10/10 Excellent

Luis, México

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel in Bandar Lampung
Nice staff, good hotel/room. Good restaurant and food.!!!!

4/10 Poor

Ivan Rinaldi, Aston Lampung City Hotel

Disliked: Staff & service
No extra towel, no coffee at room, charge parking
This is the first and the last stay at Aston Lampung. Get charge parking when check out eventhough already been registered.

8/10 Good

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good and cheap
Good

8/10 Good

Yuda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Somewhat a good hotel

10/10 Excellent

Myungok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable room
The room is spacious and clean. But the breakfast was very minimal.

10/10 Excellent

SYAMSUL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Getting an actually nonsmoking room is nearly impossible! But the staff are lovely, the rooms are clean, and the breakfast is adequate.

10/10 Excellent

Nadiya, Italy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome Stay
Superb service! Really pleasant stay with Aston Lampung.. The room really nice and clean, my breakkie also taste really good. Really recommend this hotel.
Kitchen
Room
Bathtub
View from the room

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2020

8/10 Good

Hery

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

8/10 Good

MUHAMMAD

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
fasilitasnya menyenagkan
untuk kamarnya bagus, fasilitas kolam renangnya lumayan dan untuk Breakfastnya enak
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
i like the view, specially in the sky lounce this is the good one
Stayed 3 nights in Dec 2019

6/10 Okay

Verified traveller

Travelled with family
Penerimaan dan pelayanan baik, tapi tdk ada penyambutan semacam welcome drink
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good lah Good lah Good lah Good lah lah Good lah lah
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Hotel Aston Lampung City Feedback
Das Hotel an sich war gut, mit schöner Aussicht. Leider hatte das Bad starken Schimmel und roch sehr unangenehm. So leider auch im Zimmer selbst. Für eine Nacht war es ok, würde aber da nicht länger nächtigen.
Stayed 1 night in Sep 2018

8/10 Good

Novianti Dian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good price
untuk ukuran bintang 3 ok banget

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel
Clean room, friendly staff service, and at affordable price
Stayed 2 nights in Jun 2017

10/10 Excellent

suminah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Menyenangkan n nya man.. Breakfast jg enak n banyak pilihan

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
โรงแรมในบันดาลัมปุง
โรงแรมห่างจากสนามบินประมาณ40นาที มีรถรับส่งเที่ยวละ 170000 IDR

8/10 Good

johan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nyaman dan bersih
Bersih, nyaman dan so far worth it utuk harga segitu

6/10 Okay

Tri

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

2/10 Terrible

Kent

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
the worst hotel there is
ga ada yang bagus soal hotel ini, pelayanan nya cuek, kamarnya bau apek.. kamar mandi serba bocor even the mineral water stinks. sangat tidak recommended. salah satu hotel aston paling jelek di indonesia, will never stay here again.