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"Hotel recomendable"

"My 2nd time staying here. I usually just stay overnight to see my sister in law, who lives very close by. Love the style of the hotel. Very lovely bathroom. Close to the coach station, which we used getting in and out of Coventry to Heathrow Airport. Also very convenient to restaurant and a mall within a few steps. 20 minutes from Coventry station which is very walkable, and convenient to us getting to the Yorkshire."

"The Mal is superb every time. As cool as the hotel is, the staff is what makes this place so great. Fantastic each and every time. And the food is excellent too."

"We would return to this hotel, because in many ways it was lovely! Super park view, well organised breakfast, sky bar views, great location-we stayed 3 nights-great value for money. Car parking was not a problem, plenty of spaces but pricing confusing! We arrived at the car park 3-5pm and left 10.30-11am each day-and was charged £9 each day! The hotel said it was cheaper if they didn't endorse the ticket-so we didn't! I will add a photo of the car park notice-confusing! and the one at the hotel for the surface car parking which seemed to be accurate! The room was spacious, but at 5'3'' I nearly had to take a running jump to get on the bed-it was so high! Only one chair for both of us, so it was a hot seat to try to get on first! It would have been good for both of us to be able to sit with a cuppa and look at the view in the morning! After first night the room was made up, second day we came back to dirty cups, full bins etc-apparently you have to ask for your room to be made up? In the evening bar staff stood around chatting, quick to get orders-but slow to deliver! One evening we waited over half an hour for 2 hot chocolates (they did only charge us for one when they eventually came) Bar and restaurant food-limited and expensive."

"Property was under major reservation and we were not advised in advance. Food menus is limited."

"Good location but the hotel itself was a bit run down. The bedroom was basic and the tele wouldn’t work. Uncomfortable bed and the pillows like rocks. My bedroom 71 was located directly by an access door to the floor and was noisy up till midnight starting again at 5:00am. Extremely noisy in general with people shouting down corridors in the night. Not a very relaxing experience after a long drive and a busy next day."

"None all was fine"

"2nd stay , love this place , will definitely return"