Balule Game Reserve Hotels with Swimming Pool

"I loved how understanding the staff was!"

"The premises is very nice, very clean and comfortable. The self catering unit was well equipped with everything you may need for self catering. The place is beautiful and peaceful. Loved the communication and flexibility I got when still planning the trip and the efforts made to make our birthday special. The only thing I didn’t not like was the rudeness from the lady that woke us up for breakfast on our last morning, she was very rude about how we must be at breakfast by 08:00 ( which o think of breakfast is between 08:00 and 10:00 then guests should have the flexibility between those times). The girl banged the door and rudely communicated how we need to be there at 08:00. She needs general customer service communication training as all my encounters with her were not pleasant. The rest of the staff was amazing. "

"The Best Experience Ever! We Felt Like Royalty! AM Lodge totally blew us away. From the moment we arrived, the staff made us feel incredibly special. The place itself is absolutely gorgeous. The rooms are super comfortable, beautifully designed, and tucked away in nature, which made it feel really peaceful and private. The safari was amazing!! It was personalized just for us, and our guides Sbu and Benjamin were so knowledgeable and fun. We got to see so many animals up close, and experienced some amazing sunrises and incredible sunsets. After the safari, we treated ourselves to a massage at the spa, and wow… it was heavenly. Super relaxing and exactly what we needed. The food deserves a huge shout-out too. Chef Anna is incredible! Every meal was delicious and beautifully presented. Honestly, some of the best food we’ve ever had while traveling. But the real star of the show was the service. Raydene and every single member of the team went above and beyond to make sure we were happy and comfortable. We’ve stayed in some great places before, but this was next level. If you’re thinking about booking a stay here…. do it. It’s worth every penny. We’ll never forget this experience!"

"What a fantastic property right inside the game reserve with daily game drives to catch the big five. The food and service, including impeccable hospitality were the highlight of staying here. It’s a beautiful, luxurious modern property, right across the HDS airport. Highly recommend staying for atleast 2 nights ideally three! "

"Not value for money. Dinner was tasteless. Disturbing was to catch a worker at 07:30 the next morning hiding under our tent while we were bathing. The wooden floor has clear gaps to look through. When confronted he said he was there to fix a problem. Complained to the manager and she only replied "Sorry for that". No investigation or request to identify the worker. Internet is non-existent and lights are inadequate in the tent. "

"This was one of the most best travel expeirences i ever had. The Kapama Southern lodge is superb . The staff was amazing. the accommodations were perfect. The food options were plentiful. I recommend this property to everyone, and of of course the safari tours were better than expected with informal guides. "