Hotel Spa di Baltimore

"Room given to us was handicapped room, shower was hand held and difficult to use, sprayed water over the shower curtain and onto bathroom floor. Breakfast buffet was supposed to run from 6 to 10:00 a.m. The cook didn’t show up until around 7:00, food was available around 7:20 making it hard to meet our morning schedule. Staff seemed indifferent to customers"

"clean room helpful staff wish there was a pool "

"We do not recommend this hotel. The overall vibe is creepy meets dated meets dirty. The first room we were assigned reeked of cigarette smoke. We were given a new, larger room. But the bathroom in the second room had a terrible mildew smell. The wallpaper in the room was peeling and the furniture and bedding is extremely low quality/uncomfortable. The food in the restaurant was not edible. The server was nice, but seemed apologetic about the quality of the food."

"Staff, especially Terrance, Brittany, and Issa, were exceptional! Their kindness and professionalism were extremely helpful!! Also, a big shout out to the housekeepers-the rooms and other spaces were spectacular!! Sadly it rained most of our trip and we could not enjoy the outdoor pool. The ducks did tho!"

"Spotless accommodations, felt like home with terrific staff. Most restful night of sleep in months! Highly recommended. "

"check in was amazing. Emmanuel at the front was very attentive and professional. The room was clean and the mattress was a beautiful dream."

"I loved the staff. Everyone was polit and very professional. The hotel was beautiful. What I didn't like was that the room had torn curtains at the window, and also around the canopy. The drapes that were around the canopy bed had blood on it as well. They upgraded me to a even bigger room, I thought it was beautiful as well the only issue was the cracked glass in the shower. Overall nice place and a great experience. I suggest for you to check the entire room."

"Nice place parking kinda sucks feels like going to a packed shopping center. AC was kinda loud. Only had couple instances of loud people making noise but overall nice place."