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Reviews of The Salthouse Hotel

4 out of 5
The Salthouse Hotel
39 Dunamallaght Rd, Ballycastle, Northern Ireland

Reviews

9.0

Wonderful

Rating 10 - Excellent. 61 out of 84 reviews" "
Rating 8 - Good. 11 out of 84 reviews" "
Rating 6 - Okay. 7 out of 84 reviews" "
Rating 4 - Poor. 2 out of 84 reviews" "
Rating 2 - Terrible. 3 out of 84 reviews" "

9.6/10

Cleanliness

9.0/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Travelled with family
Liked: Amenities
Cracking views
Stayed 1 night in Apr 2024

10/10 Excellent

Jane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When booking, we had no idea the property was so new. It was in a beautiful location, scenic, plenty of free parking. Breakfast was excellent, and we ate at the pizza place instead of in the formal restaurant only because we were not very hungry.
Stayed 1 night in Mar 2024

10/10 Excellent

Orla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet relaxing post Xmas stay
Excellent stay at The Salthouse. We visited a few days after Christmas for a relax and recharge and it was perfect for that. The bar area was well decorated and lovely atmosphere by the fire. Spa was small but restricted numbers meant it wasn’t busy. Meal in the main restaurant was nice if not spectacular but service, drink selection and atmosphere made it a very pleasant evening. Recommend for couples or small groups.
Stayed 1 night in Dec 2023

10/10 Excellent

Kelly

Stayed 1 night in Sep 2023

10/10 Excellent

Alan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fine modern hotel with superb views of Fairhead, Rarthlin Island and beyond. What made our stay special was undoubtedly the staff in the restaurant and bar. All of the young waitresses had a great sense of humour, balanced with good manners, and were able to engage in appropriate banter with us. Stuffiness was distinctly absent and will encourage us back again. All-in-all a wonderful experience.
Stayed 1 night in Sep 2023

10/10 Excellent

Orlagh

Stayed 1 night in Sep 2023

10/10 Excellent

Betty

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms a bit to hot
Stayed 2 nights in Aug 2023

10/10 Excellent

Jennifer

Stayed 1 night in Aug 2023

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Very poor customer service.
Stayed 1 night in Aug 2023

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect couples getaway
We stayed one night as a couple and paid 20 pounds for one hour in the thermal suite which was great value. Didn't have time for any spa treatments. Dinner in the restaurant was delicious, as was breakfast. Everything was fantastic and would definitely return.
Stayed 1 night in Jun 2023

10/10 Excellent

Seamus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A truly memorable stay in Ballycastle!!
Was blown away straight away by the amazing views across to Rathlin and Torr Head. Salthouse layout and style is unique and first class. Staff were just wonderful and service was second to none. Food was outstanding - amazing dinner and breakfast delicious with particular emphasis on presentation and quality. A truly memorable stay - will definitely be back!
Stayed 2 nights in Jul 2023

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent night away
We had an amazing night! The location, the setting and the scenery were all super good. The facilities were great, we really enjoyed the spa (extra charge) the room was really nicely decorated but no bath tub (room 115) we were a little disappointed as we thought it would have a bathtub but apparently only 2 rooms have due to the eco friendly efforts. Plenty of free parking, the Lookout pub was very nice and clean with great scenery and the food was excellent and cocktails delightful. It set our stay off very nicely. The downside to the stay was the food in the main restaurant, very bland and tasteless, we both thought the same, they say breakfast is made to order, but tasted like it was pre-warmed and like dinner was tasteless. It was the only downside to a super, super stay.
The lookout bar
View from breakfast table
View from room 115
View from room 115 overlooking the Spa
Stayed 1 night in Jul 2023

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff really friendly and helpful , hotel beautiful. Room gorgeous
Stayed 1 night in Jun 2023

10/10 Excellent

Lynda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were lovely and extremely helpful
Stayed 1 night in Jun 2023

10/10 Excellent

Adrian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spectacular view from the restaurant.
Stayed 1 night in Apr 2023

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Mr W H Elvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First Class Hotel
Short 2 day break in Ballycastle and wanted a different quality hotel. The Salthouse is excellent and is well located within walking distance of the town. The views are amazing and the whole experience exceeded expectations. Well done - will be back.
Stayed 2 nights in Apr 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top drawer
Went for a rare date night with the missus,lovely spot,nice and relaxing,staff very friendly,food and service was amazing
Stayed 1 night in Apr 2023

10/10 Excellent

D

Stayed 1 night in Mar 2023

10/10 Excellent

Michelle

Stayed 1 night in Feb 2023

10/10 Excellent

Mark

Stayed 1 night in Nov 2022

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous Boutique Hotel on The North Coast
Super location overlooking Fairhead, Rathlin Island & Scotland on a clear day. Lovely common area to sit in ... Inside & out. Rooms nicely appointed.
Stayed 1 night in Aug 2022

10/10 Excellent

Helen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Best 🏨
Amazing
Stayed 1 night in Aug 2022

10/10 Excellent

Jenny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An amazing one night stay
We had a really great stay at the salthouse. It was my first visit. Its a beautiful hotel and we loved the thermal suite. It would be great if its use was included in the hotel stay. Would also be lovely to have a swimming pool.....but maybe that is in future plans?
View from the restaurant
Stayed 1 night in Aug 2022

10/10 Excellent

Emily

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay. Very new and clean. Came as a family of 5 with two rooms. Very quiet. Loved the hot tub and the views . Had dinner on property both nights . Excellent food. We were there on vacation and rode horses all day both days
Stayed 2 nights in Jun 2022

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful place to stay!
Stayed 1 night in May 2022

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property's interior was updated and very nice. Excellent room. View from dining room is fabulous.
Stayed 1 night in May 2022

10/10 Excellent

Isobel IEM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very relaxing
Stayed 1 night in May 2022

10/10 Excellent

Catriona

Stayed 1 night in May 2022

10/10 Excellent

S

Stayed 1 night in Apr 2022

10/10 Excellent

Karen

Stayed 1 night in Apr 2022

10/10 Excellent

Ingrid, Vero Beach

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place! The area in general is like living a dream… Ireland has been an amazing experience, this area and this hotel are espectacular! Staff, location, sites to visit near by, food I mean like a dream! I strongly recommend this hotel and to come visit Ireland!
Stayed 1 night in Mar 2022

2/10 Terrible

Ian

Stayed 1 night in Mar 2022

6/10 Okay

steven

Liked: Cleanliness, property conditions & facilities, room comfort
We stayed for two nights. The hotel is situated with superb views and the the decor and gardens are beautiful. The staff were friendly. We used the spa which is not included. It was fine but we asked for towels and then none were brought until we asked again. We had dinner in the restuarant. We ordered a cocktail which didnt arrive until we asked again for it but we were billed twice. Once on the room bill (alongside ither drinks which weren't ours) and on the dinner bill. Dinner took over an hour and was cold. The staff were great and removed the items without being asked when we said dinner was fine. Breakfast was ok on the first day but improved on the quieter second day. Cakes etc looked fantastic. We were given some complimentary macarones for a special stay which were lovely and a very nice touch but the used plate wasnt removed when the bins were emptied/ milk refreshed. I'm not sure if it is a covid measure but the bed wasnt made again either. Overall a beautiful hotel
Stayed 2 nights in Feb 2022

6/10 Okay

Mark

Travelled with partner
Liked: Cleanliness, staff & service
Very clean and stunning views
Stayed 1 night in Feb 2022

8/10 Good

junchao

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big bath room but without bath . Generally is okay
Stayed 1 night in Dec 2021

10/10 Excellent

Nikki

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful food, amazing view & lovely staff. Not keen on the external corridors which meant wearing a coat to go for dinner in the hotel restaurant
Stayed 1 night in Nov 2021

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous spa break. Highly recommend the hotel, the food & the staff.
Stayed 1 night in Nov 2021

4/10 Poor

Russell

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Nov 2021

10/10 Excellent

maurice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent views,
Stayed 1 night in Oct 2021

10/10 Excellent

K

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

Sarah

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

Valerie

Stayed 1 night in Sep 2021

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

10/10 Excellent

Desmond

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb views of coast to east of ballycastle,including fairhead. Food was excellent, although some variation to the menu would be good for guests staying 2 or more nights. Easily accessible to ballycastle.
Stayed 2 nights in Sep 2021

6/10 Okay

Cheryl

Away to go to get up to scratch
I’ve already email the manager to give feedback and I’ve heard nothing back from them. We couldn’t get a drink inside the bar as it was booked with people eating even thou we were residents. We had to sit outside in courtyard with coats and heaters on which wasnt pleasant. The smallest pot for side sauce which didn’t cover half the steak and the charged a premium for an extra sauce than wasn’t much bigger. £20 pp for use of hotel facilities which is not worth the money as we feel should be available to residents. Very expensive for what you actually get. Rooms where lovely but they have a lot listening to customers to get feedback.
Stayed 1 night in Sep 2021

6/10 Okay

David

Travelled with family
Liked: Property conditions & facilities
Stayed 1 night in Sep 2021

8/10 Good

Micheal

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Post pandemic issues?
Beautiful resort with great service and a great restaurant. However, after specifically booking a "superior: twin room with an ocean view we were disappointed to initially be offered a single room and then moved to a twin room with no ocean view. Also disappointing was the fact use of the spa was not included in the price and we were limited to a one hour stay. We were delayed making our reserved time slot due to the room mix up yet didn't receive any extra time or much of an apology. I feel some of these issues may be due to post pademic re-opening and this is a beautiful property with very friendly staff but at this price point I hope for some improvements!
Stayed 1 night in Aug 2021