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Reviews of Robin Hood Motel

2 out of 5
Robin Hood Motel
2205 Route 50 South, Ballston Spa, NY

Reviews

8.0

Very good

Rating 10 - Excellent. 129 out of 376 reviews" "
Rating 8 - Good. 143 out of 376 reviews" "
Rating 6 - Okay. 67 out of 376 reviews" "
Rating 4 - Poor. 23 out of 376 reviews" "
Rating 2 - Terrible. 14 out of 376 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Norma

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2024

8/10 Good

Marvia

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Very basic motel with no extras (breakfast, WIFI, coffee maker, etc), although it did have a frig and microwave. Good value for the price.
Stayed 1 night in Feb 2024
Response from llm on 4 Mar 2024
Thank you for your review

4/10 Poor

Norine

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
While we staying at this property our room had no heat for the first 3 nights and although we complained, the manager finally brought in a space heater on the 4th day. Also since the housekeeper is only paid to clean the room, we had no one cleaning our room during our stay. We would never spend good money to stay there again even though it is under construction and unfortunately still open during a very noisy and disruptive time. Oh and some of the rooms now have new heaters.
Stayed 7 nights in Dec 2023
Response from LLM on 2 Feb 2024
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

10/10 Excellent

Scott

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from llm on 2 Feb 2024
Thank you for your review!

2/10 Terrible

john

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023
Response from LLM on 2 Feb 2024
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

10/10 Excellent

Tanya

Stayed 1 night in Oct 2023
Response from llm on 2 Feb 2024
Thank you for your review!

4/10 Poor

Philippe

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
During the 9 hours I spent in the room, I killed a dozen bugs of all kinds. I just couldnt sleep with all of that. Got maybe 3 hours of actual sleep as a result. Gentleman at the front desk was nice and personable though. Just not sure what he coudl have done Thankfully the tv had a good set of channels and i just watched tv bcs i couldnt sleep. Washed my face in the morning and promptly left. That said, for rhe price i did pay through Expedia, it was decent value.
Stayed 1 night in Oct 2023
Response from King on 29 Oct 2023
Please accept my deepest apologies, for not paying you better attention.

10/10 Excellent

Ingrid

Liked: Cleanliness, staff & service, property conditions & facilities
Basic good accommodations at a reasonable price. Room was small but had very comfortable beds and chair, and a large bureau if one had a longer stay. Room had the basics: TV, refrigerator, but not much room to use the table and only one chair, but really not room for more. Bathroom also small but well planned, lots of nice hot water.
Stayed 2 nights in Oct 2023
Response from King on 29 Oct 2023
I apprediate your words. That's all we have nowadays to form our own opinions about stuff. Hope we see you again.

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from King on 29 Oct 2023
I'm glad you enjoyed your stay,I try to make Eveyone's stay the most comfortable that it can be

8/10 Good

Brenda

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2023
Response from King on 20 Oct 2023
Thank You, come back soon

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it
Stayed 1 night in Sep 2023
Response from King on 13 Oct 2023
Thx Katherine I'm very pleased you enjoyed your stay

2/10 Terrible

Jason

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities
Too many bugs, run down unkept finishes. Non functional heat controls
Stayed 1 night in Oct 2023
Response from King on 29 Oct 2023
Yes, Sir you are cerrect. I don't realluy need to go into details about

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from King on 13 Oct 2023
Absolutely Outstanding, I'm pleased you enjoyed your stay with us RM

8/10 Good

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from King on 5 Oct 2023
Thank You for your review. I'm glad you enjoyed your stay, and hope to service you in the future

6/10 Okay

Jane

Liked: Cleanliness
Disliked: Staff & service, room comfort
A VERY modest motel.
I had asked for a room in a quiet location. My room was on the noisy road side of the motel instead of on the quieter back side, and it was right next to the noisy ice machine. ALSO, he Roku TV system was terrible. I couldn't even get the network TV stations. This motel is an inexpensive option and you get what you pay for.....a very minimal motel.
Stayed 1 night in Sep 2023
Response from King on 5 Oct 2023
I apologize for any inconenience you may have suffered, We at the Robinhood are in the process of major upgrades. If you choose to stay again I'm sure you will not be dissappointed

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my 2-night stay at The Robin Hood Motel. The room was clean, the shower water pressure was excellent, the manager was friendly and helpful. My room was in the back with a wooded area across the parking lot which was a very pleasant view. I would stay here again.
Stayed 2 nights in Sep 2023
Response from LLM on 1 Oct 2023
Thank you for your review!

6/10 Okay

Ijahi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well not my first choice to stay, it is convenient for a spot to stay, it is somewhat small of a room, plus no deadbolt on the door. 😔 Nice spot to smoke outside but when its cold out not fun. A nice spot for overnight but not to make the center of my vacation
Stayed 1 night in Sep 2023
Response from LLM on 1 Oct 2023
Thank you for your review.

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean n nice guy at the desk
Stayed 1 night in Sep 2023
Response from L on 17 Sept 2023
Thank you for your review!

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet nice place
Stayed 1 night in Aug 2023
Response from King on 30 Aug 2023
Thank You Amy for your kind words, I go out of my way to have everyone here feel welcome.

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A quaint gentle experience
This is a charming and relaxing place; I thoroughly enjoyed my three night stay. King is so major, and your every need is met. It is kept clean and is well maintained. Now the rooms are tiny.. a bigger person than me would not fit in the shower lol. It is a tiny bit of a challenge but didn't bother me.. it's like a cabin with coffee all day long in the office. Lots of Adirondack chairs outside your room, dedicated and then scattered in the back, park- like area w a grill and picnic table, a gazebo, trash bins always cleaned. I enjoyed the front in the sun outside, and the back in the shade. There is a cut through from front to back by the office, which is open until 8pm; King is always available to help with anything and you just have to call. Very quaint imo. King is the best.
Stayed 3 nights in Aug 2023
Response from King on 30 Aug 2023
Thank You Lori I enjoyed having you here, it was a great experience for us both, see you next year

8/10 Good

Robert J

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from llm on 28 Aug 2023
Thank you for your review

10/10 Excellent

Bridget

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, and convenient, nice customer service.
Stayed 1 night in Aug 2023
Response from llm on 28 Aug 2023
Thank you for your review!

2/10 Terrible

COLLEEN

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
THE WORST EVER STAY AWAY !!
I can't understand all the reviews on this place ?? I have been a member with Hotels.com for 20 years and would never of booked it except for reviews !! This place was so bad. Luckily I brought bug spray & Lysol & Lysol wipes otherwise I would of slept in the car.Unfortunately we arrived after dark and that only made it worse!! After cleaning the place I tried to shower and showerhead falling off the wall and drain backed up so your standing in 3" of water waiting to flood the place plus scummy shower curtain too. Went to sleep there were 2 small double beds. So buggy inside and out that in the middle of the night I got up for more bug spray turned on the lights to check the sheets and there were black hairs and dead bugs in my bed. I crawled into the other bed it was fiasco ! Next day tried to speak to owner who told me he us not responsible for my happiness ! I said well what about my safety? At that time He would not give us another room or a refund as I had booked 3 nights. I tried to contact Hotels.com but you only get a virtual chat and an auto-response that the hotel would contact me. We left for the day and he never contacted me that night we went back & took our stuff. We found another place to stay. A place that on here had terrible reviews but was a great place. There was a note on the door telling me he had another room with a queen but we had already booked elsewhere and I was out of Lysol anyway. Did not return room key until Saturday. So ripped-off. So upset $
Stayed 3 nights in Aug 2023
Response from llm on 1 Sept 2023
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

10/10 Excellent

Tara

Stayed 1 night in Aug 2023
Response from llm on 11 Sept 2023
Thank you for your review.

10/10 Excellent

Robert

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not like at all and felt unsafe
Stayed 1 night in Aug 2023
Response from King on 17 Aug 2023
I understand your feelings, but not quite sure why you would feel that way. If there is anything i can do please call

8/10 Good

Bev

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2023
Response from LLM on 14 Aug 2023
Thank you for your review!

8/10 Good

William

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great proximity to SPAC!
Stayed 1 night in Jul 2023
Response from LLM on 16 Jul 2023
Thank you for your review!

8/10 Good

Maria

Travelled with family
Liked: Staff & service, property conditions & facilities
Budget friendly, nice staff and property. Bathroom wasn’t as clean as expected. Relaxing and comfortable setting. Took us about 12 minutes to get into the Main Street in Saratoga Springs.
Stayed 2 nights in Jun 2023
Response from LLM on 27 Jun 2023
Thank you for your review.

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
While the facilities are a bit dated, they are clean and comfortable. A basic motel room. The grounds in the back are nice. Park like. Tables, chairs and a couple grills. Screened porch. The owner/manager was very helpful. Was a last minute choice at the end of a long day of motorcycle riding. Ended up being a perfect choice.
Stayed 1 night in Jun 2023
Response from LLM on 19 Jun 2023
Thank you for your review!

10/10 Excellent

Valerie

Stayed 1 night in Jun 2023
Response from LLM on 1 Jul 2023
Thank you for your review!

8/10 Good

Palmer

Stayed 1 night in Oct 2022
Response from llm on 1 Sept 2023
Thank you for your review.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent
Stayed 3 nights in Oct 2022
Response from l on 1 Sept 2023
Thank you for your review.

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had been scammed online by a fake website and the manager spent a whole day making phone calls to get my money back. Way above and beyond his duties.
Stayed 5 nights in Oct 2022
Response from l on 1 Sept 2023
Thank you for your review.

8/10 Good

Jose, Ridgewood

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was cleaned and dark. So, it was easy to fall asleep for hours.
Stayed 1 night in Oct 2022
Response from L on 1 Sept 2023
Thank you for your review.

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We plan on going back next year!! Very convenient.Very clean.A small jewel!People are greatSo glad we found this Motel!!See You Next Year!
Stayed 3 nights in Oct 2022
Response from l on 1 Sept 2023
Thank you for your review.

8/10 Good

Charles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sorry the pool wasn't open .
Stayed 2 nights in Oct 2022
Response from Mgr. on 10 Oct 2022
Thanks for your review. Pool is seasonal & closes one week after Labor Day.Sorry it was not open in October.

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022
Response from L on 1 Sept 2023
Thank you for your review.

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The gentleman at the front desk was really pleasant and offered spots to go in the area. Place is very quaint as well.
Stayed 1 night in Sep 2022
Response from L on 1 Sept 2023
Thank you for your review.

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice stay.
I have to say, this is the cleanest motel I've ever experienced! Very fresh smelling and clean. Our host was exceedingly friendly, and had recommendations about local restaurants. Very comfortable beds and comfy bedding.
Stayed 1 night in Sep 2022
Response from L on 1 Sept 2023
Thank you for your review.

6/10 Okay

Mary

Travelled with partner
Disliked: Cleanliness, amenities
The room could have used a better cleaning (especially the bathroom) and the bathroom sink did not drain but filled with water when we tried to use it. Also, there was coffee service in the office but only powered creamer which I haven’t seen in about 20 years .
Stayed 1 night in Sep 2022
Response from Mgr. on 15 Sept 2022
Thank you for your feedback. Sorry to hear the negligence on the part of the housekeeper. We will definitely speak to the housekeeper. Issue with the sink drain could have solved by mentioning it to the front desk. We take lots of pride providing our guests a basic, clean, comfortable room & keep our rooms updated with today's guest's expectations.

10/10 Excellent

Joseph

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Nice clean,affordable
Stayed 2 nights in Sep 2022
Response from L on 1 Sept 2023
Thank you for your review.

8/10 Good

Deborah

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The Robin Hood Motel is conveniently located, clean, and reasonably priced. Motel owners are friendly and helpful. The pool is old, but clean. Rooms are small, especially the bathroom, but beds are comfortable. It's a no-frills, basic kind of place at a good price.
Stayed 2 nights in Sep 2022
Response from L on 1 Sept 2023
Thank you for your review.

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022
Response from L on 1 Sept 2023
Thank you for your review.

10/10 Excellent

John

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Sep 2022
Response from L on 1 Sept 2023
Thank you for your review.

8/10 Good

Kenneth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent and professional! Very clean rooms. Super continental breakfast !! Bushes and grounds could have used a little attention. Drabby looking.
Stayed 2 nights in Aug 2022
Response from L on 1 Sept 2023
Thank you for your review.

6/10 Okay

George

Travelled with family
Liked: Cleanliness
Staff was fine, room was very small clean area around hotel was fine.coffee and breakfast was a plus.
Stayed 3 nights in Sep 2022
Response from L on 1 Sept 2023
Thank you for your review.

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff.....
Stayed 5 nights in Aug 2022
Response from L on 1 Sept 2023
Thank you for your review.

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Excellent service from the staff
Stayed 1 night in Aug 2022
Response from L on 1 Sept 2023
Thank you for your review.

8/10 Good

Cindy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Itis very close to performing arts center, where the concert we were attending.
Stayed 1 night in Aug 2022
Response from L on 1 Sept 2023
Thank you for your review.

8/10 Good

Kathleen

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2022
Response from L on 1 Sept 2023
Thank you for your review.