Kid Friendly Hotels in Balkan Mountains

"No communication from staff, send an email a week in advance asking for pick up from airport as advertised on the website. No one ever responded had to get taxi. On the way out, asked again for airport transfer and was told that will cost €15 euro....once again advertised as FREE"

"Great location, and rooms cleaned. Friendly staff."

"They are using an external company for their cleaning. The cleaning staff are unfriendly and do not do a good job. The front desk staff are good. The breakfast is good. "

"We had a good time staying in this hotel. Location is close and walkable to the tourist spots. The room is spacious and clean, bed is very comfortable. Staff are very helpful, we arrive early and they check us in with the room upgrade. We will be staying in this hotel when we visit Sofia, Bulgaria again someday. Highly recommended. Thank you so much Rosalyn Hotel Central Park."

"Excellent location but breakfast could use a little changing or it becomes repetitive"

"It was a very clean room and the food was great . Only issue was A/c didn’t work well and you had to open a window to alot of traffic noise"

"Front desk lady (i think her name is Christine) she was very helpful. and Mr. Sulan and Mr. Ibrahim helped me with some issues with my phone, and they were very nice and helpful,"