Kings Valley Medical & Spa Hotel is located in Kazanlak. Regional Museum of History and Neolithic Dwellings Museum are cultural highlights, and some of the area's landmarks include Thracian Tomb of Kazanlak and Ruins of Augusta Traiana. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails.
You can look forward to a coffee shop/cafe, a garden and dry cleaning/laundry services at Kings Valley Medical & Spa Hotel. Treat yourself to a massage, thalassotherapy or a body scrub at the on-site spa.
Other perks at this hotel include:
Free self-parking
Room features
All 266 rooms have comforts such as laptop-compatible safes and laptop-friendly workspaces, as well as perks like air conditioning and separate sitting areas.
Other amenities include:
Showers, bidets and children's dressing gowns
Wardrobes/cupboards, separate sitting areas and digital channels
Languages
Bulgarian, English
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 50+ Mbps
Parking and transport
Free uncovered self parking on site
Wheelchair-accessible parking available
Food and drink
2 bars/lounges
3 restaurants
A coffee shop/cafe
Coffee and tea in common areas
Things to do
3 indoor pools
3 outdoor pools
Billiards/pool table
Children's pool
Full-service spa
Family friendly
3 indoor pools
3 outdoor pools
Children's pool
Laundry facilities
Soundproofed rooms
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Guest services
Daily housekeeping
Dry cleaning/laundry service
Outdoors
Garden
Outdoor entertainment area
Outdoor furniture
Full-service spa
10 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Deep-tissue massages
Detox wraps
Facials
Hot stone massages
Hot/mineral springs
Hydrotherapy
Manicures/pedicures
Prenatal massages
Sauna
Spa open daily
Spa tub
Sports massages
Steam room
Swedish massages
Thalassotherapy
Turkish bath
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille/raised signage
Handrails in hallways
Handrails in stairways
Hospital bed
In-room roll-in shower
Lift
Stair-free path to entrance
Visual alarms in hallways
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa
More
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Hypo-allergenic bedding
Bathroom
Bidet
Children's robe
Dressing gowns
Free toiletries
Hair dryer
Shampoo
Shower
Slippers
Soap
Toilet paper
Toothbrush and toothpaste
Towels
Entertainment
55-inch LED TV with digital channels
Pay films
Food and drink
Electric kettle
Espresso maker
Minibar
More
Air conditioning
Desk
Desk chair
Iron/ironing board on request
Laptop workspace
Laptop-compatible safe
Separate sitting area
Soundproofed rooms
Policies
Check-in
Late check-in subject to availability
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Service animals are welcome, and are exempt from fees
Children and extra beds
Children are welcome
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property:
Deposit: BGN 50 per accommodation
We have included all charges provided to us by the property.
Optional extras
Pet fee: BGN 50 per pet, per night
Service animals are exempt from fees
Rollaway bed fee: BGN 117.35 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
We should mention
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Property is also known as
Kings Valley Medical & Spa
Frequently asked questions
How much is parking at Kings Valley Medical & Spa Hotel?
Self-parking is free at this property.
Kings Valley Medical & Spa Hotel Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Different groups don’t communicate to each other snd made it my responsibility to align them (cleaning and reception, restaurants and reception etc). Most of the staff at the reception was not properly trained with an exception of Alexander. I had the worst experience with one individual who wouldn’t look at me, was unhelpful and used unprofessional language. I was shocked and shared with the front desk manager. She just asked me to be understanding due to him being very new.
Service and especially cheffs and waiters could tremendously improve. They are simply not what one would expect from a five star hotel.
Apart from that, the building and especially the thermal and spa zone are excelent.
To start with when.we asked for a room with a view the receptionist said we’ll like it and the only thing that we could see was a car park. Obviously they don’t know the term "room with a view". Secondly you’ll be always meet with a smile when you ask them to solve any issues but they won’t do anything to fix it.. Thirdly there are no procedure to check the spa facilities and amenities which can be annoying for certain things you’re expecting to be done. And finally cash is the best way to go if you don’t want to face troubles with your finances, the accountancy department is just useless to solve any issues with your payment if something goes wrong. I’ve never had experienced such an incompetence EVER.
In conclusion I’d hardly will recommend King’s Valley Spa hotel to anyone even to my enemies. Just stay away from it.
This place is fantastic! It’s a great value for inclusive hotel, pool, dining, and spa options. The buffet was great and had a lot of options. There was plenty of space at the spas and pools. The staff was super friendly. The massage was excellent and reasonably priced. I even stayed an extra day because I had such a great experience. My only complaint is that the laundry service was unreasonably expensive and charges per item. . My bag of clothes that normally cost 10€ to wash and dry had an estimated cost of more than my whole room! I wish they would charge by weight instead.
The staff was very friendly and helpful. I will stay here again. I have stayed in 25 different hotels in the past 18 months from the Hilton Rainbow tower on Waikiki Beach to the Sofitel in Cairo. This was the nicest and best value.