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Reviews of Willmont Hotel

Willmont Hotel
Edremit Cd. 196 Sokak No 2, Balikesir, Balikesir

Reviews

9.2

Wonderful

Rating 10 - Excellent. 61 out of 92 reviews" "
Rating 8 - Good. 23 out of 92 reviews" "
Rating 6 - Okay. 4 out of 92 reviews" "
Rating 4 - Poor. 3 out of 92 reviews" "
Rating 2 - Terrible. 1 out of 92 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Sabrina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1 night stay
Easy to park, good location, nice modern rooms, good wifi and breakfast. Friendly staff.
Stayed 1 night in Sep 2023

10/10 Excellent

Basak

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, clean, large rooms, delicious breakfast buffet. Great value
Stayed 1 night in Sep 2023

10/10 Excellent

Carol

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our bed was awesome. Very quiet room and prompt room service.
Stayed 1 night in Jan 2023

10/10 Excellent

Sir Andrew

Stayed 1 night in Nov 2022

8/10 Good

Malcolm, Weymouth

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A very modern hotel, very comfortable bed and shower room. The only bedding supplied is a thin blanket and undersheet, which I found uncomfortable but Im assuming maybe cultural. The restaurant menu was limited and uninspiring.
Stayed 1 night in Sep 2022

10/10 Excellent

Sanjay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great stay
Stayed 1 night in Jun 2022

10/10 Excellent

Esra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything about this hotel. It was clean, the staff was very friendly and polite. The breakfast was wonderful. There were restaurants and cafes close by. Also, Balikesir is a small city, so this hotel was also just 5 minutes away from the city center.
Stayed 2 nights in May 2022

8/10 Good

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2022

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast! And a comfortable room, too.
Comfortable, modern hotel. Fantastic breakfast.
Stayed 1 night in Oct 2021
Response from SALES MANAGER on 25 Feb 2022
Dear Mr. Charles, We would like to thank you for taking the time to write to us regarding your experience at the Willmont Hotel whilst staying us. We are extremely pleased to know that you enjoyed you stay with us as well as the services received in our Hotel. Your comments have been shared with our Team members accordingly and we are looking forward to Welcoming you back to our Hotel in the near future. Kind Regards,

4/10 Poor

Dawid

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
aldığın şey için çok pahalı
fotoğraflara aldanmayın. kahvaltı çok basit. Kahvaltı için seçeneğiniz yok ve portakal suyu yok. Bu otelde aktivite yok. çok pahalı.
Stayed 1 night in Oct 2020
Response from Sales Manager on 21 Oct 2020
Dear Mr. Dawid; We would like to thank you for taking the time and trouble to write to us regarding your experience at the Willmont Hotel. We are extremely sorry about the unsatisfactory level of service that you experienced during your stay and we can assure you that the matter has been thoroughly investigated and will not re-occur. We do hope that we will be in a position to Welcome you back at the Willmont Hotel and redeem ourselves. Once again, thank you very much for bringing your dissatisfaction with the levels of service to our attention. Kind regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is really amazing. Very modern and super clean. Excellent staff
Stayed 1 night in Oct 2019
Response from Sales and Marketing Manager on 16 Oct 2019
Dear Our Guest First of all, we would like to thank you for taking the time to write to us regarding your experience at the Willmont Hotel whilst staying us. We do appreciate your positive feedback and we continue to thrive to improve our standard of service at all times. Your comments have been shared with our Team members accordingly and we are looking forward to Welcoming you back to our Hotel in the near future. Kind Regards

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place
Modern and clean, good service and plenty of parking. Does not show up on all GPS maps. Food is good and facilities very new.
Stayed 1 night in Sep 2019
Response from Sales and Marketing Manager on 3 Oct 2019
Dear Peter, First of all, we would like to thank you for taking the time to write to us regarding your experience at the Willmont Hotel whilst staying us. We do appreciate your positive feedback and we continue to thrive to improve our standard of service at all times. Your comments have been shared with our Team members accordingly and we are looking forward to Welcoming you back to our Hotel in the near future. Kind regards,

8/10 Good

Ammer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from Sales and Marketing Manager on 20 Aug 2019
Dear Our Guest, thank you very much for your satisfaction. We will be pleased to welcome you again in our hotel. Thank you as staff at Willmont Hotel.

10/10 Excellent

Verified traveller

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great value for money.. spacious suite and elegant interior design, breakfast was ok
Stayed 3 nights in Aug 2019
Response from Sales and Marketing Manager on 14 Aug 2019
Dear Our Guest, First of all, we would like to thank you for taking the time to write to us regarding your experience at the Willmont Hotel whilst staying us. We do appreciate your positive feedback and we continue to thrive to improve our standard of service at all times. Your comments have been shared with our Team members accordingly and we are looking forward to Welcoming you back to our Hotel in the near future. Best Regards.

10/10 Excellent

Ozzy, New Jersey

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our experience at the Willmont Hotel was extremely pleasant. During our stay, the staff made us feel like we were home away from home. They were well trained, professional and polite. The hotel was recently built and rooms were well furnished and had smart controls for the lights and the AC. We only had one issue during the stay and it was about the mini fridges in the rooms. The units were not efficiently cooling and we were not able to store our cold drinks or medicine in them. However, staff offered us to use the main fridge in the restaurant for our medicine and provided on demand cold drinks when needed. The open buffet breakfast was included in the daily rate and the food options were really rich. The amenities were still under construction but I was told that they will be opening their gym and spa sections very soon. In summary, I recommend the Willmont Hotel to anyone who is visiting Balikesir.
Stayed 5 nights in Aug 2019
Response from Sales and Marketing Manager on 12 Aug 2019
Dear Ozzy We would like to thank you for taking the time to write to us regarding your experience at the Willmont Hotel the Hotel whilst staying us. We are extremely pleased to know that you enjoyed you stay with us as well as the services received in our Technic Service Department Your comments have been shared with our Team members accordingly and we are looking forward to Welcoming you back to our Hotel in the near future. Kind Regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
New, clean and comfortable hotel. Friendly and helpful staff. Nothing much in the immediate vicinity but city center is a five minutes taxi ride.
Stayed 1 night in Jul 2019
Response from Hotel Management on 28 Jul 2019
Dear Our Guest, First of all, we would like to thank you for taking the time to write to us regarding your experience at the Willmont Hotel whilst staying us. We do appreciate your positive feedback and we continue to thrive to improve our standard of service at all times. Your comments have been shared with our Team members accordingly and we are looking forward to Welcoming you back to our Hotel in the near future. Kind regards,

10/10 Excellent

Haig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Response from GM on 20 Jun 2019
Dear Haig, First of all, we would like to thank you for taking the time to write to us regarding your experience at the Willmont Hotel whilst staying us. We do appreciate your positive feedback and we continue to thrive to improve our standard of service at all times. Your comments have been shared with our Team members accordingly and we are looking forward to Welcoming you back to our Hotel in the near future. Kind regards, Bülent İnce, GENERAL MANAGER

6/10 Okay

Christine

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Looks good but doesn't work
The building is impressive. Modern spacious well appointed, very well kept. The rooms are likewise very modern and well served with electronic devices to control lights and heating. But there are problems, there is a refrigerator in the room but it's not installed properly so it doesn't work. Opening the drawer above helps. On the top floor the air conditioning can't cope, you will fry. The restaurant serves superb food, one of the best steaks I have ever tasted. We paid for breakfast, we arrived at the restaurant at 07:05am to find it bereft of food. All the eggs had gone, all the cheese had gone all bread had gone. At checkout no refund even though they admitted there was no food available. Had to find a locantor. This isn't good enough.
Stayed 1 night in Jun 2019
Response from GM on 13 Jun 2019
Dear Mrs, Christine, We would like to thank you for taking the time and trouble to write to us regarding your experience at the Willmont Hotel. We are extremely sorry about the unsatisfactory level of service that you experienced during your stay and we can assure you that the matter has been thoroughly investigated and will not re-occur. We do hope that we will be in a position to Welcome you back at the Willmont Hotel and redeem ourselves. Once again, thank you very much for bringing your dissatisfaction with the levels of service to our attention. Kind regards, Bülent İnce GENERAL MANAGER

10/10 Excellent

HYOKYUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Looks new and room was clean
Stayed 1 night in May 2019
Response from GM on 9 Jun 2019
Dear Mr. Hyokyun, First of all, we would like to thank you for taking the time to write to us regarding your experience at the Willmont Hotel & Convention whilst staying us. We do appreciate your positive feedback and we continue to thrive to improve our standard of service at all times. Your comments have been shared with our Team members accordingly and we are looking forward to Welcoming you back to our Hotel in the near future. Kind regards, Bülent İnce GENERAL MANAGER

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Supurb stay
This was a superb hotel. Brand new. Spa was not even finished. Large comfortable rooms. Great bedding.The staff was very friendly and professional. Their proficiency in English was limited with a few exceptions. The dinner was also very good. Plenty of free parking. A fist class hotel and the price for the room was almost embarrassingly low for this class of hotel.
Stayed 1 night in May 2019
Response from GM on 9 Jun 2019
Dear Mr. Simon, First of all, we would like to thank you for taking the time to write to us regarding your experience at the Willmont Hotel & Convention whilst staying us. We do appreciate your positive feedback and we continue to thrive to improve our standard of service at all times. Your comments have been shared with our Team members accordingly and we are looking forward to Welcoming you back to our Hotel in the near future. Kind regards, Bülent İnce, GENERAL MANAGER

10/10 Excellent

Ramazan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Ramazan

Stayed 1 night in Dec 2023

10/10 Excellent

Alper tolga

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Alper tolga

Stayed 1 night in Oct 2023

6/10 Okay

Ersin

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Ayper cigdem

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Çok güzel bir konaklama geçirdik
Stayed 1 night in Aug 2023

8/10 Good

Sinan, Heusden

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

4/10 Poor

Ömer Bülent

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Ne yazık ki çok beğenmedik. Odada teknik sorun yaşadık değişim için hemen ok lediler bundan çok memnun kaldık personel yardımcı olmaya çalıştı ama sonraki verdikleri odada musluk bozuktu ama artık yorulduk ve değişim istemedik yapacak bir şey yok artık yapacak ama kahve fincanı bir taneydi ikincisini istedik gelmedi ve sanırım mutsuz olduğumuzu belirttik diye sonrasında ilgilenilmedi. Ama kahvaltı gayet güzel ve yeterli idi. Yine de teşekkür ederiz bir gün kaldık ve dinlendik. Ama bu sorunları umarım dikkate alırlar ve daha iyi bir sonuç alırlar. Selamlar
Stayed 1 night in Jul 2023

10/10 Excellent

Gülsüm Nilay

Stayed 1 night in Jul 2023

8/10 Good

Walter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir waren sehr zufrieden. Das Personal war sehr hilfsbereit und freundlich
Stayed 1 night in Oct 2022

8/10 Good

Uras

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

2/10 Terrible

Hasip Emre

Stayed 1 night in Jul 2022

10/10 Excellent

Aydin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

10/10 Excellent

ismail

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Her şey çok güzeldi. Teşekkürler.
Stayed 1 night in Jun 2022

8/10 Good

Salih

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Touchscreen Zimmer Bedienung.
Stayed 1 night in Jun 2022

10/10 Excellent

Burak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kusursuz
Digital ortama uygun. Geniş. gayet modern temiz, rahat ve kaliteli. Kusursuz.
Stayed 1 night in Jun 2022

8/10 Good

Ertan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

10/10 Excellent

Oguzhan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2022

8/10 Good

Behzat

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gayet iyi bir otel olduğunu söyleyebilirim.
Stayed 1 night in Apr 2022

8/10 Good

Dogan

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Sehir merkezinde alternatiflerine göre avantajlı
Kurumsal hizmet veren sayili otelden biri.ulasim,trafik ve gurultu konularinda sehrin girisinde yer almasi cok avantajli.otel muhtemelen yeni ve deforme olmamamis.oda gayet kaliteli dekore edilmis ve konforlu.balikesirde otellerin fiyatlari biraz yuksek genel olarak,sanırim isletme az olmasindan dolayı.
Stayed 1 night in Mar 2022
Response from SALES MANAGER on 6 Apr 2022
Sayın Misafirimiz, Willmont Hotel'i seçtiğiniz için teşekkür ederiz. Ziyaretiniz sırasında beklentilerinizi karşılamayı başardığımızı öğrenmekten memnuniyet duyduk. En yakın zamanda sizi yeniden Willmont Hotel 'de ağırlamayı ümit ediyoruz. Saygılarımla,

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
viaggio di lavoro
.
Stayed 1 night in Feb 2022
Response from SALES MANAGER on 6 Apr 2022
Dear Guest, First of all, we would like to thank you for taking the time to write to us regarding your experience at the Willmont Hotel whilst staying us. We do appreciate your positive feedback and we continue to thrive to improve our standard of service at all times. Your comments have been shared with our Team members accordingly and we are looking forward to Welcoming you back to our Hotel in the near future. Kind regards,

10/10 Excellent

Mustafa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Balıkesir Wilmont
Tertemiz bir hotel, eşyalar pırıl pırıl, kaliteli ve konforlu. Çalışanlar güler yüzlü ve yardımseverler. Herkese tavsiye olunur.
Stayed 1 night in Mar 2022
Response from SALES MANAGER on 6 Apr 2022
Sayın Misafirimiz, Willmont Hotel'i seçtiğiniz için teşekkür ederiz. Ziyaretiniz sırasında beklentilerinizi karşılamayı başardığımızı öğrenmekten memnuniyet duyduk. En yakın zamanda sizi yeniden Willmont Hotel 'de ağırlamayı ümit ediyoruz. Saygılarımla,

8/10 Good

TAMARA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2022

10/10 Excellent

Ekaterina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Прекрасное место
Отличный современный отель, огромные номера. В отеле свой ресторан с европейской кухней, так же рядом с отелем есть ресторан турецкой кухни. Персонал отеля очень нам помог с забытым в номере телефоном.
Stayed 1 night in Feb 2022
Response from SALES MANAGER on 25 Feb 2022
Dear Our Guest, We would like to thank you for taking the time to write to us regarding your experience at the Willmont Hotel whilst staying us. We are extremely pleased to know that you enjoyed you stay with us as well as the services received in our Hotel. Your comments have been shared with our Team members accordingly and we are looking forward to Welcoming you back to our Hotel in the near future. Kind Regards,

10/10 Excellent

Zafer

Stayed 1 night in Jan 2022
Response from SALES MANAGER on 25 Feb 2022
Sayın Misafirimiz, Willmont Hotel'i seçtiğiniz için teşekkür ederiz. Ziyaretiniz sırasında beklentilerinizi karşılamayı başardığımızı öğrenmekten memnuniyet duyduk. En yakın zamanda sizi yeniden Willmont Hotel 'de ağırlamayı ümit ediyoruz. Saygılarımla,

10/10 Excellent

Fatma Vildan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Konforluydu
Yeni ve çok temiz bir otel. Taleplerim hizmetliler tarafından hızlı ve titizlikle yerine getirildi.
Stayed 1 night in Dec 2021
Response from SALES MANAGER on 25 Feb 2022
Sayın Misafirimiz, Willmont Hotel'i seçtiğiniz için teşekkür ederiz. Ziyaretiniz sırasında beklentilerinizi karşılamayı başardığımızı öğrenmekten memnuniyet duyduk. En yakın zamanda sizi yeniden Willmont Hotel 'de ağırlamayı ümit ediyoruz. Saygılarımla,

10/10 Excellent

Atila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mig flot hotel og glad..
Stayed 1 night in Oct 2021
Response from SALES MANAGER on 25 Feb 2022
Dear Mr. Atila, We would like to thank you for taking the time to write to us regarding your experience at the Willmont Hotel whilst staying us. We are extremely pleased to know that you enjoyed you stay with us as well as the services received in our Hotel. Your comments have been shared with our Team members accordingly and we are looking forward to Welcoming you back to our Hotel in the near future. Kind Regards,

10/10 Excellent

Aleksei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Приянно провел время.
An excellent hotel with excellent service and helpful staff. Ball excellent breakfast, everything is thought out to the smallest detail, disposable gloves, which made it possible to have a buffet that was varied and delicious. Nice bed, big bathroom, with plenty of shower space.
Stayed 1 night in Oct 2021
Response from SALES MANAGER on 25 Feb 2022
Dear Our Guest, We would like to thank you for taking the time to write to us regarding your experience at the Willmont Hotel whilst staying us. We are extremely pleased to know that you enjoyed you stay with us as well as the services received in our Hotel. Your comments have been shared with our Team members accordingly and we are looking forward to Welcoming you back to our Hotel in the near future. Kind Regards,

8/10 Good

Erol

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Temiz rahat bir otel.spa ve fitness faal degil.
Stayed 1 night in Oct 2021