Balg hotels from RM278

"Tucked away in a delightfully convenient location—close enough to the pulse of the city, yet far enough to feel like a true retreat—this hotel is a shining example of what modern hospitality should feel like. From the moment I stepped through its doors, I was met with warmth, grace, and professionalism that elevated my stay beyond mere comfort. The staff here are nothing short of extraordinary. Genuinely friendly and impeccably trained, they strike the rare balance between attentiveness and discretion. Every request was met with a smile, and their seamless coordination behind the scenes ensured my experience felt effortless from check-in to checkout. Cleanliness is clearly a cornerstone of this hotel’s philosophy. My room was spotless, fresh, and thoughtfully arranged—like a haven waiting to be discovered after a long day. Crisp linens, gleaming surfaces, and a soft, calming scent set the tone for restorative rest. Each meal was a culinary delight. Breakfast in particular deserves special mention—not just for the variety of fresh and delicious offerings, but for the absolutely stellar service from Gabrielle. Despite the breakfast room being bustling with guests, Gabrielle remained a pillar of poise and professionalism. Always smiling, never flustered, she ensured every guest felt attended to with care and genuine warmth. Her dedication made mornings something to look forward to. "

"Fantastic staff, very helpful and professional. Lovely rooms, very spacious "

"Good location to famous spa"

"Super nice rooms, the staff is very professional and the breakfast is awesome "

"Good to have this new hotel, very new room and great facilities. I really like the GHD hairdryer. The area is a little far from the town center but still walkable. Other than the check-in process, I was not greeted otherwise, usually this is not the case for this pricing point."

"We have had the pleasure of staying here 3 times over the past few years. It’s a great location, the staff is friendly and attentive. The rooms are well appointed, comfortable, clean and spacious. "

"Normally good condition and satisfied the location, near rail station."

"Wonderful hotel. I come back every year."

"This place was excellent! Spacious and had everything that we needed with plenty of room! "