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"Overall, great experience "

"Our flight came in late, we tried to check in at 3am, but was told there was a "system shutdown" from 3-4am. So 8 of us waited in the lobby for an hour (the lobby was very nice). At 4 am we were told the hotel was oversold and 2 rooms with 2 beds each were not available. We were subbed out with a king size bed for 4 people. We had 2 people that had to sleep on the floor. The staff was very nice, they felt sorry for us and gave us linens. They gave us the email of the manager, Paul Williamson. I've emailed him 3 times and haven't heard back from him regarding a refund. "

"Friendly Staff, Clean, modern accommodations."

"Upon checkin a woman named cassandra was extremely mean and rude. I told her I am very sad because my mom died and she said “so my mom died too” i said yesterday? She said we do not have any rooms until 3:00. It was 6:30 am. I sat in the lobby. Luckily for me a new lady came in around 8 and she gave me my room early. But this was an exasperating experience. Cassandra also said to me that there are other hotels nearby and she had the option whether she wanted to check me in or not. This was very bad. "

"Was a short overnight stay. Bed linens were top quality and cookies are truly the best!"

"Rooms were nice and quiet an clean. Staff was always polite and helpful. "

"N/a"

"Lovely hotel in a good spot in Williamsburg. The watch tower was closed which was a bummer but the rooms were nice. "

"I’d say the "