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Reviews of The Jester Country Inn

3 out of 5
The Jester Country Inn
116 Station Rd, Baldock, England

Reviews

8.4

Very good

Rating 10 - Excellent. 7 out of 15 reviews" "
Rating 8 - Good. 5 out of 15 reviews" "
Rating 6 - Okay. 2 out of 15 reviews" "
Rating 4 - Poor. 1 out of 15 reviews" "
Rating 2 - Terrible. 0 out of 15 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

7.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Luke

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Staff, and gorgeous rooms.
I stayed at the Jester while I was in the area for business. Bas and his chef Derek bent over backwards to accommodate during what was a very difficult time for them at the tail end of the second lockdown. With no other staff to support them, and making preparations for the reopening, they still found time to make sure I had access to evening meals and breakfast, despite the fact they had no reason to open the kitchen, just to serve me. As my stay extended in to the reopening period post lock down, I got to sample some of their fantastic weekly specials on the menu, which you really do have to order at the first opportunity, or there is the very real possibilty of missing out. The room I stayed in was fantastic, with a very co.fortable, vintage 4 poster bed, and I also had the chance to see a few of the modernised rooms they had been preparing, should I opt for a change on future business trips. Can honestly say, this will forever be my choice of hotel when visiting the area, and I would urge anyone nearby to drop in for dinner given the chance.
Stayed 4 nights in Nov 2020

4/10 Poor

Verified traveller

Business traveller
Disliked: Amenities, property conditions & facilities
Even at the price, the hotel is disappointing. Rooms are adequate but need a proper refresh and public areas also tired. Covid has had an impact on facilities as only the bar was open and no food on offer.
Stayed 1 night in Oct 2020
Response from Bas on 7 Oct 2020
Hi Craig, Sorry to hear that, unfortunately our Chef had a personal emergency which he had to deal with, unfortunately under the current climate a lot of facilities nationwide are affected, many hotels do not open the bar or restaurant at this difficult time. Thank you

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
overnight stay
Allocated spacious room with four poster bed with spotless white sheets and duvet cover. We had a large walk in shower and soft bath sheets. Tea and coffee making tray provided and good size television on wall. Extra pillows and towels in wardrobe if required. Our meal in the bar was lovely. I had delicious beef stir fry and my husband had beef curry which he said was very nice. Sticky toffee pudding and custard was so good. All washed down with a nice Sauvignon and lager. The owner Bas is very attentive and gave us bottles of water for room. Nothing seems too much trouble for him and the young gentleman working with him. This hotel is in an ideal situation to take the train in to London for a days sightseeing without having to stay in a busy environment. The station is directly across the road.
Stayed 1 night in Sep 2020
Response from Bas on 14 Sept 2020
Thank you so much for your positive feedback, it was a pleasure having you here and hope to see you and George on your next visit to Norfolk.

10/10 Excellent

christopher

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden gem
2nd stay here in2 weeks....hotel of choice for me when in the area. Friendly staff, nice bar and excellent food, the carvery was superb.
Stayed 2 nights in Aug 2020
Response from Bas on 14 Sept 2020
Thank you so much Chris it was a pleasure having you here.

8/10 Good

christopher

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice little find...
Last minute booking all without a hitch. Great friendly owner and staff. The owner Bas making the most that the current restrictions allow. Restaurant seemed to do a good trade and all organised well under difficult times. Will make this my hotel of choice when im that way again.
Stayed 2 nights in Aug 2020
Response from Bas on 16 Aug 2020
Hi Christopher, I really appreciate your kind words, we hope to see you again.

10/10 Excellent

Dean

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ant stay
Warm welcoming Comfy beds Excellent food
Stayed 1 night in Jul 2020
Response from Bas on 16 Aug 2020
Thanks So Much

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jester hotel
Booked due to working in the area. Hotel was clean and comfortable. Was made welcome by the owners and staff. Luckily could get food as covid restrictions lifted.
Stayed 1 night in Jul 2020
Response from Bas on 16 Aug 2020
Thank You So Much. Its difficult times and we are adapting as much as possible.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Good food. Warm and clean environment
Stayed 1 night in Mar 2020

6/10 Okay

Verified traveller

Business traveller
Chose this place as it was convenient, noted that it was rated as superb but that wasn't what clinched the deal which was just as well because how anyone can rate it that highly is beyond me. It is just a dull drab pub devoid of any kind of character. Check in was friendly enough initially then I got the impression that the lady would rather be doing something/anything else. Room was poky and the bed lumpy, watching the telly was excruciating due to the signal dropping out with the picture and sound going haywire. Evening meal was basic and the beer was ok (hooray, ok beer found in a pub!!!!!!). Noticed a sign at the bar stating that those booking via Hotels.com etc had to pay extra for breakfast whilst those booking direct got it included. I decided that this wasn't so much of a problem because the evening meal was so off putting i would have given it a miss anyway. Could hear noise from adjacent rooms, particularly the whooshing/gurgling sounds emitted by the pumping devices joined to the toilets. Not impressed, happy to look elsewhere.
Stayed 1 night in Nov 2019
Response from Bas on 16 Aug 2020
Thats right due to the lower rates we do for Expedia and Hotels.com we are not able to do breakfast, however if you book with us its included.

6/10 Okay

Christine

Liked: Staff & service
Friendly stay. Room need (and getting) refurbished
Nice staff but property very tired. The owner has started refurbishing the rooms. Saw new carpet in upstairs halls. Our room badly in need of redo and new beds. It’s an old building, no elevator, narrow stairs. The cooked breakfast was very good and staff friendly. It’s not in a village but right across the road from the train station with direct links to Cambridge and London.
Stayed 6 nights in Oct 2019

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
We stayed for 1 night, and Bas and the team were so hospitable. Excellent food, atmosphere and service. Would highly recommend :)
Stayed 1 night in Oct 2019
Response from Bas on 16 Oct 2019
Thank you so much

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was individually cooked with good ingredients and was exceptional. The property has recently changed hands and upgrades are ongoing. Would definitely stay again
Stayed 1 night in Sep 2019
Response from Bas on 16 Oct 2019
Thank you so mush

10/10 Excellent

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money.
Lovely little country inn, right on the doorstep of the train station. New proprietors, putting a lot of effort into making the inn a warm welcoming place. Food was good, nicely presented, good selection on the menu. All you could ask for in a reasonably priced inn.Small gripe: TV was lousy!
Stayed 1 night in Sep 2019
Response from Bas on 16 Oct 2019
Thank you for your feedback Noted

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The staff are amazing. The property does need updating but the has recently been taken over and I can see that new management have already started improvements
Stayed 1 night in Sep 2019
Response from Roger on 18 Sept 2019
Thank you

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property a bit off the beaten track. Over all staff very pleasant and easy to talk to. Maybe facilities a little bit outdated. However enjoyed the stay and had a good nights sleep before visiting Duxford air museum next morning, Barrie Crowther
Stayed 1 night in Sep 2019
Response from roggie on 16 Sept 2019
Thankyou for your positive feedback, we have recently changed hands, and are currently undergoing refurbishment.