Balaclava Spa Hotels

"We loved the whole experience!"

"Good staff and great facilities"

"Amazing staff and hotel "

"Yes"

"Great service from customer service manager Stephan who went above and beyond to make our stay special. Bruno, Santoo and Avi were great in the Mare Mare bar and Pamela is a real asset in the gym!! Thank you. "

"Our stay at Constance Belle Mare Plage was very enjoyable. The hotel infrastructure in itself is a delight and the overall standards very high in every corner of the resort. "

"Our stay at Lux Belle Mare was impeccable in every aspects. It is impossible to describe the wonderful experience. Special mention to all the staffs and a huge thank you to Doorgha & Billal. We'll definitely return to Lux Belle Mare again, loved everything about it !!!!"

"The smiley faces and the welcome throughout the hotel"

"We had a beachfront room with ocean view which was lovely. Spacious, clean and well equipped. Lovely views. Food was fabulous, plenty of choice and great quality. Plenty of sunbeds to choose from at the pool and on the beach, never any shortage. All the staff were very welcoming and helpful and the service was generally very efficient. There were a few minor niggles. The online check in process didn't work smoothly. It was not clear whether the passport upload had worked or not. Nevertheless we were still able to check in early and our room was ready well ahead of the official check in time. We were astonished to find that our all inclusive package did not include any sparking wines at all, even though it did include about 30-40 different wines. However a chat with the Bar manager soon resolved this positively which we appreciated very much. However, getting a glass of the sparkling wine was a bit of a faf, always having to ask the sommelier who then had to fetch it from the locked wine room!! Another slight niggle was always having to ask the staff in the beach bar for the umbrellas by the pool to be opened (they were large and required a special handle which was kept by the staff) and often there was some delay because they were serving - it would have been better for them to be put up automatically first thing in the morning rather than waiting for someone to ask every time. Despite these minor niggles we had a wonderful time at C.Mauritius and would highly recommend it. "