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Reviews of Holiday Inn Express Changbaishan, an IHG Hotel

3.5 out of 5
Holiday Inn Express Changbaishan, an IHG Hotel
87 Baiyun Rd, Changbaishan Int'l Resort, Baishan, Jilin

Reviews

6.0
Rating 10 - Excellent. 0 out of 7 reviews" "
Rating 8 - Good. 4 out of 7 reviews" "
Rating 6 - Okay. 1 out of 7 reviews" "
Rating 4 - Poor. 0 out of 7 reviews" "
Rating 2 - Terrible. 2 out of 7 reviews" "

6.4/10

Cleanliness

6.0/10

Staff & service

6.0/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

6/10 Okay

Angela Maria

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
Convinient and value for money
Very convenient in resort and safe. Room cleaness can be compromised by its low price, very fair

8/10 Good

Fuyan

Travelled with family
Liked: Cleanliness, staff & service, room comfort
非常适合夏季来
早晚温差大多带点衣。
Stayed 1 night in Jul 2021

8/10 Good

기영

Stayed 1 night in Jul 2019

8/10 Good

Reinhold

Liked: Staff & service, property conditions & facilities, room comfort
Funktionelles Hotel. Preis - Leistung ist ok.
Wir waren nur zwei Tage da und an einem davon war es sehr neblig. nächsten Tag schien die Sonne und es war einfach herrlich.

8/10 Good

xp, 北京

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
还不错吧
酒店位于万达国际度假村，度假村面积很大，就在果松山下，环境非常好，适合休闲。酒店赠送的缆车、自行车等休闲项目挺不错的。自驾车的话，停车也很方便。应该说，酒店提供的设施与服务，还是基本到位的。看了评论，大家抱怨比较多的是酒店的服务，平心而论，酒店的服务意识还是有的，无奈旅客数量大，质量难免跟不上。比如早餐，为了赶七点钟去长白山的班车，六点半刚一开餐，众多旅客一拥而上，这种抢食的阵仗，在三亚、丽江等处也曾遭遇过。在国内的旅游热门地区，只能调低一下自己的期望值吧。

2/10 Terrible

Jianlong

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Good Location, bad room & bad facility
Very good location & bad service. If re-paid in Hotels.com, Holidays Inn couldn't get the payment so require me despoit. Until several days, still no refund. And don't stay the room over floor 5, very bad cool aircondition!

2/10 Terrible

Geun Young, Korea

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
An awful hotel: ablsolutely never recommended
When we checked in, the counter guy told us that they did get paid by hotels.com. So they suggested that we pay hotel and get payback from hotels.com. Even they asked me to contact hotels.com and solve problems. I could not believe that that kind of thing is suggested by western brand hotel. Also the hotel building was a shoddy and faulty construction. Restroom was dirty. It was a truly awful stay. If you would like to enjoy ski in winter, it could be good choice.