Hotels.com allowed us to book a night at this hotel even though it is shut for winter.
We turned up cold and wet from cycling to find the place locked.
There was nobody onsite to talk to.
We called the hotel and got no answer.
Contacted hotels.com support and were told after 30 minutes that it was closed and we would have to locate another hotel ourselves.
Just an apology and an eventual refund.
Hotel looks nice.