Hotel Keluarga di Bacolod

"The place needs to be cleaned. We killed two roaches during our stay. And there is no proper instruction how to get inside."

"Thru Travelocity I booked 2 rooms and each was supposed to have 3 beds in each room and what I was give when I got there was one room with 3 beds and one room with 2 beds, and ahe had the audacity to charge me extra for the extra people after not giving me the 2nd room I paid for with 3 beds."

"DO NOT. I REPEAT. DO NOT book this hotel. They have numerous hidden charges, terrible rooms, cockroaches, no hot water, and with the ac on 16°C the room still was hot and we were still sweating at 8pm at night. The door had a Crack that you can seen through."

"cozy hotel and great breakfast"

"Every thing"

"Clean room and accommodating staff"

"Friendly stuff enjoyed my stay for the price. It’s reasonable, large, clean restroom, smiling faces every day in the front lobby and secured by a gate. The room can be a bit noisy but like I said for the price it’s worth it and if you don’t mind or you’re a heavy sleeper than this will be a great choice walking distance from the mall to the government center and one block from the hospital for emergencies"

"The property is clean and the service is great. Host/staff are very responsive and accomodating."

"Huge room. Clean and nice"

"Robinson mall is undergoing renovations. It's located next to the hotel. Not much to offer in the mall. No designated smoking area except the open main street. No cover no shade just open sun or rain"