Amaranto Hotel Boutique offers a serene atmosphere with a peaceful terrace, welcoming bar, and on-site restaurant. Guests can unwind by the outdoor pool or relax on patio furniture. Enjoy in-room WiFi and luggage storage for a complete experience.
Reviews
9.89.8 out of 10
Exceptional
Popular amenities
Pool
Breakfast included
Spa
Free Wi-Fi
Restaurant
Air-conditioning
VIP Access
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Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Breakage deposit: MXN 2500 per stay
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
We should mention
This property does not have any lifts
Pool access available from 8:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Frequently asked questions
Does Amaranto Hotel Boutique have a pool?
Yes, this property has an outdoor pool. Pool access is from 8:00 AM to 7:00 PM.
Is Amaranto Hotel Boutique pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Amaranto Hotel Boutique?
This hotel doesn't offer parking.
What time is check-in at Amaranto Hotel Boutique?
Check-in start time: 3:00 PM; check-in end time: midnight. After-hours check-in is not available.
What time is check-out at Amaranto Hotel Boutique?
Checkout is at noon.
Where is Amaranto Hotel Boutique located?
Situated on the waterfront, this hotel is within a 5-minute walk of Cenote Azul and Lake Bacalar. Cenote Cocalitos and Cenote Esmeralda are also within 1 mile (2 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
9.8
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
We were pleasantly surprised once we stepped into our room. The view was gorgeous, the room was very clean and the products they offered were of very good taste and quality.
The property had different levels and they had open spaces. It was more intimate because of its size and that was perfect for us. They also had kayaks and hammocks for guests to use so that amazing.
We would definitely stay there again when visiting Bacalar!
Amazing view over laguna! Very new, modern, clean, private, quiet. Beautiful finishes - tall wooden closet doors, huge terrace furniture, natural tile, arte design. Great AC & hot water. Nice pool, terraces, & dock on the water for swimming & lounging. We loved it.
The property is brand new and the rooms are beautiful. The staff - at check in, at the restaurant, and cleaning the rooms - was great. The view of the lagoon from the rooms is amazing. We really liked being able to take out the kayaks for a spin. The restaurant is very good and also very reasonably priced. We ate breakfast twice and dinner three times. We had great food and drink down there. Overall, we had a fantastic experience at Amaranto and would go back again.
We had an absolutely unforgettable stay at this stunning hotel. From the moment I arrived, the service was impeccable, with every member of the staff going above and beyond to make my experience special. A special shoutout to Daniel, whose attentiveness and warm hospitality truly made a difference. The location of this hotel is a hidden gem—peaceful, serene, and perfect for anyone seeking tranquility.
The hotel itself is modern, clean, and beautifully designed, with breathtaking views that never failed to impress. Whether you’re relaxing by the lagoon or taking a kayak out to explore, you’ll find peace and beauty around every corner.
The restaurant was another highlight. The food was nothing short of delicious—fresh, flavorful, and made to order. Honestly, there’s no need to look elsewhere when you can enjoy such fantastic meals right at the hotel.
If you’re looking to unwind and enjoy some of the most peaceful surroundings, this is the place to be. I’ll definitely be returning—highly recommended!
The hotel itself is faultless, it's a new building with very new clean amenities. Unfortunately the running of it has issues. There was no concierge who was in touch prior to our arrival as is standard. The room fob constantly had issues, longest we had to wait was a few minutes to simply enter our room.
Conflicting instructions regarding toilet paper disposal in the bathroom. Non-maintained life jackets which meant most of them were covered in mould. Breakfast included was extremely basic and if you add on anything which would be 100 extra pesos they'd charge the entire meal. 3 days the eggs were so over salted we couldn't eat on top of having to wait easily up to 45 minutes for breakfast. Requested room service once and our food was brought in installments without cutlery. I think the staff needs more training as the potential of the hotel is definitely there but things like management really let down the whole experience.
Lastly please get an engineer to fix the WiFi, we had to keep forgetting and rejoining the WiFi every time we lost signal or left the building which was incredibly irritating.
This hotel was so lovely. We had a gorgeous room with such a nice view, the staff were all friendly and helpful, the food was consistently good and the lagoon pontoon was beautiful with kayaks and SUPs free to use. We had such a nice time, thank you!
Spotless, nice room. Outstanding view of the lagoon. Nice amenities in the hotel with a dock at the lagoon with chairs. Paddle boards and kayaks available for free. Wonderful stay.
There is a full kitchen but not plates, cups, cutlery or soap.
Fridge is so small, hard to store anything in there.
Lots of stairs if you are staying in the suites on the top floors.
Cleaners were great but moved things and closed/packed suitcases away. Was a little bit annoyed by that as they did not know who’s clothes were who’s.
Ordered a bottle of wine to our room and it took 1 hour and 30’mins for it to arrive.
Lastly our door to our suite was difficult to close and properly lock. Had to pretty much slam it shut to make sure it would lock.
The staff was friendly and helpful. However, the hotel could improve in a few areas. Guests should be asked about accessibility needs in advance, especially regarding stair access. Cleanliness was acceptable. During our stay, a power outage affected the lower levels, including the restaurant and bar, for two days.
Location was by far the best we have had travelling around Yucatan. Beware no parking just on side of the road
The Good
1 the room was large, modern with plenty of storage well planned.
2 king bed with lovely bedding and comfortable mattress felt like home
3. Bathroom with separate WC and shower with amazing water pressure and plenty of hot water, rare in Mexico
4 mini fridge, nespresso capsule coffee maker, water provided and coffee
5 beautiful balcony with super comfortable extra large chairs views across the lagoon which were amazing
WiFi worked really well
Amenities
lovely terraced areas with beautiful comfortable seating
Pool small but adequate
Private jetty to the lagoon which included again sun loungers, paddle boards and life jackets for free use on lake.
Restaurant and food
Hit and miss small menu with usual food like most restaurants in Mexico.
Very reasonable prices for drinks and food which again is rare in tourist areas
The staff however need to be trained and have a better attitude in the restaurant I believe the manager was the best Maria the worst.
No elevator but staff on hand to help with your bags
Reception checking in was excellent Fatima was by far the best and friendliest receptionist we have had in our Mexican tour the Morning ones were dower probably bored and in need of training.
Hermoso hotel, comida deliciosa y el servicio es super bueno. La vista a la laguna es increíble, las habitaciones nuevas, limpias, la comida del restaurante es muy buena, pero lo que más destaca es el servicio de todo su personal, Cristian, Yos, Alberto, Majo, hacen que la estancia en el hotel sea increíble.
Adicional te prestan Kayak para pasear en la laguna .
Considero que deberían poner más atención a la limpieza en el área de la alberca y cuidar las plantas que hay en el hotel. Tuvimos un incidente en la habitación el primer día de nuestro hospedaje por lo que solicitamos el cambio de habitación. Se inundó el baño y llegó el agua a la habitación. Es un hotel nuevo por lo que consideren no descuidar su aspecto.
Gracias
Súper recomendable; sin duda volvería a regresar. La atención de todo el personal es excelente. La comida del restaurante muy buena. Las instalaciones en general están muy bien, limpias y con buen mantenimiento. 100% lo recomiendo.