What you have here is your basic hotel for business travelers. No frills. However! We were there during the time when a college conference was taking place with 1200 students. The elevator situation was abysmal. 3 of the 6 elevators were functional, and every ride was PACKED with students, getting off on every floor. Imagine the elevator ride in Elf.
Although not fully within their control, I feel like the hotel could have done more to mitigate this amount of guests trying to use the elevators, and at least made them all functional.