4/10 Lemah
Mandy
Mengembara bersama pasangan, Mengembara bersama keluarga
24 Sep 2025
I would not recommend staying here. Unfortunately, our experience was disappointing from start to finish.
First, there were missing items from our room, I had a shirt go missing and my boyfriend lost two brand new pairs of Nike socks. On top of that, the room was not clean. There was a visible stain on the sheets when we checked in, and I had to personally go down to the front desk to request replacements later. The overall cleanliness felt sub-par and the room itself was dingy, with very poor water pressure in the shower. The rooms are also much smaller than advertised.
To make matters worse, my boyfriend ordered one beer at the bar and was charged multiple times, including what looked like a $200 “tip” that was not authorized. Staff assured us there would be no extra charges, yet the charges appeared anyway. While the lobby staff were polite, they were not helpful in resolving any of these issues.
Even small details like the snack selection were disappointing. Altogether, this stay was frustrating and not worth the cost.
Mandy
Menginap 4 malam pada Sep 2025