Hotel Dekat Aurora Family Leisure Complex

"All was great at this hotel. They had a great free breakfast, the room was clean, the bed was comfortable. The staff were very friendly. A great place to stay."

"I booked this hotel despite being more expensive that similar hotels in Newmarket-Aurora because it was the only one nearby with a hot tub. The hot tub didn’t work for most of my stay. Disappointed. Staff were really nice & hotel was good otherwise :)"

"Beautiful well maintained property. Close to lots of dining options, convenient and parking was easy"

"Overall experience was great. The only issue i had was the air-conditioning wasn't working properly"

"My stay was excellent!!!! The staff is extremely helpful!!!! This is my fifth stay!!! I absolutely love it there!!! I highly recommend this Hotel!!!!!"

"Double check your door lock on the way out, the auto-lock on our room was finicky. Otherwise amazing value."

"I booked this room for my parents. While I understand the need for cancellation policies there should be some humanity when considering whether or not to provide a refund. My parents needed a room as they their dog was gravely ill and it was understood that they would require at least one night's stay, and likely more. One night was booked. In a heartbreaking turn of events, Ben, their dog passed away. They could not stand the thought of staying in the city, so they attended the property and...

"Clean room, quick check-in, $5 parking per night"

"I called the property the evening before confirming my reservation. I was told that I would receive a email with instructions on how to access the property the following day. Coming up at 12:00 noon the next day, no information provided. I had to message the property who finally after 20 minutes of waiting sent the email. I had to carry my luggage down a long cement brick paved walkway. The pavers were loose and somewhat hazardous to walk on carrying luggage. The rear outside door had an entry...

"I couldn’t sleep during my stay because the hotel was extremely noisy. I asked the staff during check‑in for a quieter area, but they didn’t seem to care or make any effort to help. My room was right next to the entrance door, and at 4 AM a garbage truck arrived while people were talking loudly outside, which made the noise even worse. I had an important interview the next day and ended up feeling exhausted. Overall, it was a very disappointing experience."

"Had to ask twice to get microwave cleaned from previous person(s). All staff were very friendly. WIFI was slow at times. last 2 days was noisy"

"Ok place if you can find a good price for it. Needed somewhere affordable for a day. Comfy bed but the room is small with thin walls. The streaming with Disney plus didn’t work for me but maybe that was just my room. The fitness centre you need an attendant to show it to you. Thrift store across the street was really cheap though!!"

"Price was good. Daniel sent secret codes well ahead of time which was helpful. Area was a nice residential part of Richmond Hill. Shower was fantastic - high tech, lots of hot water. Code system for entry was a bit problematic. Took 5-6 tries to enter our room each time. Never met our host in person. In bathroom, would have been nice to have some hand towels and face washing cloths in addition to the two small bath towels. Also, hooks would have been nice - on back of room door for...

"jet tub"

"Perfect clean room and breakfast"

"Clean and comfortable to stay"

"The cleaning lady the worked our floor on the last day of our stay was so pleasant. The people that work the parking werent as pleasant. When i went to get a ticket because we had valet service she was rude, the guys parking weren’t very helpful at all"

"Clean room and well maintained. Coffee available anytime, breakfast was ok."

"I've stayed at similar hotels in this area and this one is one of the better ones. The hotel itself is a bit dated but clean. The staff was very friendly. We checked-in in the evening so there wasn't a line. The staff was on the phone so we waited a little while but that's ok. As long as it is clean and comfortable that's the most important thing. I travel with kids so cleanliness is very important. It had a microwave inside the room so if you need to heat anything up, it is very...