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The Surrey Hotel

4.0 star property
Upscale eco-certified hotel near Eden Park

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

The Surrey Hotel

Photo gallery for The Surrey Hotel

Indoor pool
Property entrance
Desk, blackout curtains, iron/ironing board, free WiFi
Bar (on property)
Reception

Overview of The Surrey Hotel

Reviews
7.6

Good

Popular amenities

  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • Free WiFiFree WiFiFree WiFi
  • Restaurant
  • BarBarBar
  • LaundryLaundryLaundry
The price is RM 373
Price available on 21/04/2024

Explore the area

Map
465 Great North Road, Grey Lynn, Auckland, 1021
  • Popular LocationEden Park3 min drive
  • Popular LocationAuckland Zoo3 min drive
  • Popular LocationSky Tower6 min drive
  • AirportAuckland (AKL-Auckland Intl.)24 min drive
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Room options

View all photos for Deluxe Room, 2 Queen Beds

Desk, blackout curtains, iron/ironing board, free WiFi

Deluxe Room, 2 Queen Beds

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Blackout curtains
Heating
Private bathroom
Hairdryer
Electric kettle
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 2 Double Beds

Bathroom

Superior Room, 2 Double Beds

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Electric kettle
Cable channels
  • 30 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Family Room

Desk, blackout curtains, iron/ironing board, free WiFi

Family Room

Highlights

Air conditioning
Kitchenette
Mini-fridge
Flat-screen TV
Blackout curtains
2 bedrooms
Portable fan
Private bathroom
  • 40 sq m
  • Sleeps 5
  • 1 Queen Bed and 3 Single Beds

View all photos for Standard Apartment, 1 Bedroom, Garden View

Living room

Standard Apartment, 1 Bedroom, Garden View

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Kitchenette
Mini-fridge
Flat-screen TV
Blackout curtains
7 bedrooms
  • 40 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Apartment, 2 Bedrooms

Living area

Standard Apartment, 2 Bedrooms

Highlights

Separate sitting area
Air conditioning
Kitchenette
Mini-fridge
Flat-screen TV
Blackout curtains
2 bedrooms
Private bathroom
  • 53 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Motel Studio (located across the road)

Desk, blackout curtains, iron/ironing board, free WiFi

Motel Studio (located across the road)

Highlights

Air conditioning
Kitchenette
Mini-fridge
Flat-screen TV
Blackout curtains
Ceiling fan
Heating
Private bathroom
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

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The price is RM 243
per night
21 Apr - 22 Apr
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About the area

Auckland

The Surrey Hotel is located in Grey Lynn, a neighbourhood in Auckland, and is in the suburbs. Queen Street Shopping District and Princes Wharf are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Auckland Zoo and Rainbow's End. Looking to enjoy an event or a game? See what's going on at Eden Park or Spark Arena. Take the opportunity to explore the area for water adventures such as kayaking.
Visit our Auckland travel guideOpens in a new window

What's nearby

  • Eden Park - 3 min drive
  • Auckland Zoo - 3 min drive
  • SkyCity Casino - 6 min drive
  • Sky Tower - 6 min drive
  • Auckland Ferry Terminal - 7 min drive

Getting around

  • Auckland Kingsland Station - 2 min drive
  • MOTAT 1 Tram Stop - 16 min walk
  • Auckland (AKL-Auckland Intl.) - 25 min drive

Restaurants

  • Grey Lynn Park Festival 2010 - 12 min walk
  • The Portland Public House - 18 min walk
  • Smokin Cole Bbq - 11 min walk
  • Pocket Bar & Kitchen - 4 min walk
  • Urban Jungle Cafe - 4 min walk

About this property

The Surrey Hotel

Upscale eco-certified hotel near Sky Tower
The Surrey Hotel is located close to Eden Park, and provides a terrace, a garden and laundry facilities. The on-site restaurant, The Surrey Pub, offers breakfast, lunch and dinner. In addition to car hire on-site and a bar, guests can connect to free in-room WiFi, with a speed of 25+ Mbps.
You'll also enjoy perks such as:
  • An indoor pool
  • Full breakfast (surcharge), luggage storage and meeting rooms
  • A 24-hour front desk, smoke-free property and a lift
  • Concierge services, a front desk safe and a reception hall
  • Guest reviews speak well of the dining options, helpful staff and location
Room features
All 83 rooms offer comforts such as air conditioning, as well as amenities such as free WiFi. Guests reviews say good things about the clean rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • Mini fridges, daily housekeeping and desks

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Filipino, French, Japanese, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7 AM–10:30 AM for a fee: NZD 20–30 for adults and NZD 20–30 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Surrey Pub

Things to do

  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping

Business services

  • 3,229 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • 4 buildings
  • Built in 1980
  • Edwardian architecture
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and older

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: NZD 150.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: from approximately NZD 20.00 to 30 for adults and from NZD 20.00 to 30 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Children under 14 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Surrey Auckland
Surrey Hotel Auckland
Surrey Hotel Auckland
Surrey Auckland
Hotel The Surrey Hotel Auckland
Auckland The Surrey Hotel Hotel
The Surrey Hotel Auckland
Hotel The Surrey Hotel
Surrey Hotel
Surrey
New Zealand
Quality Inn Auckland
Auckland Quality Inn
The Surrey Hotel Hotel
The Surrey Hotel Auckland
The Surrey Hotel Hotel Auckland

Frequently asked questions

Does The Surrey Hotel have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at The Surrey Hotel?

As of 19 Apr 2024, prices found for a 1-night stay for 2 adults at The Surrey Hotel on 21 Apr 2024 start from RM 372.99, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Surrey Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at The Surrey Hotel?

Limited spots are available.

What time is check-in at The Surrey Hotel?

Check-in start time: 2:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at The Surrey Hotel?

Checkout is at 10 AM. Late check-out is available for a fee (subject to availability).

Where is The Surrey Hotel located?

Located in Grey Lynn, this eco-certified hotel is within 1 mile (2 km) of Western Springs Stadium and Eden Park. Sky Tower and Auckland Ferry Terminal are also within 3 miles (5 km). MOTAT 1 Tram Stop is 16 minutes by foot and Western Springs Lakeside Entrance Tram Stop is 21 minutes.

The Surrey Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 198 out of 920 reviews" "
Rating 8 - Good. 404 out of 920 reviews" "
Rating 6 - Okay. 213 out of 920 reviews" "
Rating 4 - Poor. 76 out of 920 reviews" "
Rating 2 - Terrible. 29 out of 920 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Kiriana

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Vicki

Liked: Cleanliness, staff & service, property conditions & facilities
everything you need
Stayed 2 nights in Apr 2024

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice not to have to leave property for meals. Nice indoor pool for kids
Stayed 1 night in Apr 2024

10/10 Excellent

Krista

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room across the street from the main hotel property. The only issue was the hair dryer provided in the room seemed to short circuit the electrical outlet in the bathroom or the dryer just happened to break.
Stayed 1 night in Mar 2024

8/10 Good

Heather

Stayed 1 night in Mar 2024

6/10 Okay

Heather

Liked: Cleanliness
Requested a room with no stairs didnt happen had to take a much smaller room instead
Stayed 1 night in Feb 2024

8/10 Good

Royce

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Heather

Liked: Cleanliness, staff & service
Hot wayer took 5 mins to come through
Stayed 1 night in Feb 2024

6/10 Okay

andrea

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Our room wasn’t cleaned properly, we found a pair of socks beside one of the beds. The dishes in the cupboard had food on them. There was a child's toy on the floor. The area around the hotel looks like it was beautiful ten years ago but the grounds had trash lying about. The lobby was pleasant and the staff were nice.
Stayed 3 nights in Feb 2024

10/10 Excellent

Lynn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get to and central to city and supermarket
Stayed 3 nights in Feb 2024