Thank you for the Kind words.

Thank you for your kind words!!

Thank you for the Feedback

Thank you for the feedback

Dear Sarah, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Regards, Marsden viaduct

Dear guest, Thank you so much for your feedback, your comments are noted will certainly look in to it. Regards, Marsden Viaduct

Thank you so much for your feedback, your comments are noted will certainly look in to it. Regards, Marsden Viaduct

Thank you for your feedback, your comments are noted and will certainly look in to it.

Dear Rick, thank you for taking the time to share your feedback with us. Your feedback is valuable to us, Thank you for choosing Marsden Viaduct Hotel. Best regards.

Thank you for your feedback your comments are noted and will certainly look in to it. Regards Marsden Viaduct

Thank you for your feedback your comments are noted and will certainly look in to it. Regards Marsden Viaduct

Dear Guest, Thank you for your review of Marsden Viaduct Hotel. We appreciate your feedback regarding the location and the view. We will consider your comments as we continue to improve our services. Thank you for choosing Marsden Viaduct Hotel. We hope to welcome you back soon. Best regards, Marsden Viaduct Hotel

Thank you for the Feedback Thanks, Marsden Viaduct Team

Thank you so much for your feedback, your comments are noted will certainly look in to it. Regards, Marsden Viaduct

Dear James,Thank you for taking the time to leave a review of your recent stay at Marsden Viaduct Hotel. We appreciate your feedback and would like to address some of the points you mentioned.We apologize for any inconveniences you experienced during your stay. We understand that the cleanliness and maintenance of our hotel are of utmost importance to our guests, and we will take your feedback into account to ensure a more pleasant stay for future guests.Thank you again for your valuable feedback. We hope to have the opportunity to welcome you back in the future and provide you with an improved experience.Best regards,Marsden Viaduct Hotel

Thank you for taking the time to leave a review of your recent stay at Marsden Viaduct Hotel. We appreciate your feedback and would like to address some of the points you mentioned.We apologize for any inconveniences you experienced during your stay. We understand that the cleanliness and maintenance of our hotel are of utmost importance to our guests, and we will take your feedback into account to ensure a more pleasant stay for future guests.Thank you again for your valuable feedback. We hope to have the opportunity to welcome you back in the future and provide you with an improved experience.Best regards,Marsden Viaduct Hotel

Thank you for your feedback.

Thank you for your feedback. We will be addressing your concerns.

Thank you for the feedback and apologise for the inconvenience caused.We will get the maintenance to action ASAP.

Thank you for your feedback

Hi Yee Hong, thank you for the review. Please come and stay with us when you bring your tour group again. Terima kasih!

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. - Marsden viaduct hotel

Thank you for your response! Your comments are noted will certainly look in to it. We hope to see you again soon! Regards Marsden Viaduct Hotel

Dear Greg, Thank you for your kind words. See you again soon. Thanks, Marsden Viaduct team

Hi Alexis, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Team Marsden Viaduct

Dear Nick,Thank you for taking the time to share your feedback. While I wish you had a better experience, our consignment was delayed due to public holidays.I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Regards, Marsden Viaduct Team

Hi Pirihira, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Dear Olivier,Thank you for taking the time to share your feedback. While I wish you had a better experience, our consignment was delayed due to public holidays.I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Regards, Marsden viaduct hotel

thank you for your feedback your comments are noted will certainly look into it

Dear Danny,Thank you for taking the time to share your feedback.We hope to welcome you back to our hotel very soon!Regards, Marsden viaduct Team

Dear Santos, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Regards Marsden Viaduct Hotel

Dear Guest,Thank you for the feedback and we will certainly look into the Air conditioning systems for your room.However, please note that we are a room only hotel. We do not provide any meals or any rooms service.We promote some of our local businesses as it not only provides convenience for our guests but also supports our local business community benefit from us in these tough times. Nevertheless, we shall see if there is a better way such services can be provided to you with better communication.Thanks,Marsden Viaduct Team

Thank you for the feedback

Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Your comments are noted and will certainly ensure to look in to it.

Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Your comments are noted and will certainly ensure to look in to it.

Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.

Dear Guest,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.

Hi,Allow me to acknowledge the feedback. We are in the process upgrading our Wifi systems and very soon our guests will enjoy a much better wifi service.There are limited spots for parking with us and therefore we do not advertise them and are given on a first come first serve basis just as a convenience for the guests. These are priced at 45 per night, however you can go in and out of the parking as many times you like during the day, in comparison with Wilsons, that is not the case, where once parked you are unable to come out and reenter, as far as we understand. Also since our parking is only accessible by staff it is much safer as compared to a public car park like Wilsons.We tracked the call logs and these were attended by our external team and therefore the relevant staff are being retrained as we speak on how to interact with customers.Thank you for choosing to stay at the Marsden Viaduct, hopefully we can see you again for a much better experience.

Thank you so much, Happy that you loved it. Hope to see you again soon.

Dear Guest,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.

Thank you for the feedback. your comments are noted and will certainly look in to it.

Thank you for the feedback. your comments are noted and will certainly look in to it.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Front Office Manager Marsden Viaduct Hotel 21 Viaduct Harbour Avenue, Auckland 1010 www.marsdenhotels.co.nz

Thank you for your feedback.

Thank you for your feedback

Thank you for your feedback.

Thank you for your feedbackRegards Marsden Viaduct

Thank you for your feedback

Thank you for your feedback your comments are noted and will certainly look in to it. Regards Marsden Viaduct

Thank you for your feedback your comments are noted and will certainly look in to it. Regards Marsden Viaduct